3 Questions
Quelle est la clé pour une communication réussie?
Écouter
Quelle est une façon d'améliorer la communication?
Se mettre à la place de l'autre
Quelle est une autre façon d'améliorer la communication?
Utiliser de l'humour pour détendre l'atmosphère
Study Notes
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The key to successful communication is listening, reformulating what the other person says, and asking questions to clarify what seems unclear.
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It is important to use correct words to express one's ideas, and to use gestures, facial expressions, and posture to reinforce the verbal message.
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Before speaking, it is important to take time to think about what you want to say in order to avoid misunderstandings and mistakes.
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One way to improve communication is to use humor to ease the tension and promote communication.
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Another way to improve communication is to empathize with the other person's point of view.
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One way to improve communication is to be assertive and express one's needs and opinions clearly.
Learn about key strategies to improve communication skills, such as active listening, using non-verbal cues, thoughtful speech, humor, empathy, and assertiveness.
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