Interpersonal Conflict and Communication Quiz
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Questions and Answers

Which of the following is true about the relationship between communication and conflict?

  • Communication is the vehicle for the productive management of conflict.
  • Communication behavior often creates conflict. (correct)
  • Communication behavior reflects conflict.
  • Communication is the vehicle for the destructive management of conflict.
  • What is the goal of the course?

  • To become a conflict analyst.
  • To become a mediator in conflict resolution.
  • To become a more effective communicator in future conflict situations. (correct)
  • To learn how to avoid conflict altogether.
  • What is the core element in all conflict analysis?

  • Resources
  • Interdependence
  • Goals
  • Perception (correct)
  • How is conflict defined according to the text?

    <p>An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals.</p> Signup and view all the answers

    What are conflict participants trying to accomplish through communication?

    <p>Generate shared meaning, solve problems, and preserve the relationship to accomplish shared goals.</p> Signup and view all the answers

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