Interpersonal Conflict and Communication Quiz

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Questions and Answers

Which of the following is true about the relationship between communication and conflict?

Communication is the vehicle for the productive management of conflict.
Communication behavior often creates conflict. (correct)
Communication behavior reflects conflict.
Communication is the vehicle for the destructive management of conflict.

What is the goal of the course?

To become a conflict analyst.
To become a mediator in conflict resolution.
To become a more effective communicator in future conflict situations. (correct)
To learn how to avoid conflict altogether.

What is the core element in all conflict analysis?

Resources
Interdependence
Goals
Perception (correct)

How is conflict defined according to the text?

<p>An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. (D)</p> Signup and view all the answers