Interpersonal Communication: Unit 5 Terminology Quiz
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Questions and Answers

What is the role of the receiver in interpersonal communication?

  • Completing the feedback loop
  • Interpreting the message
  • Originating the message
  • Receiving the message (correct)
  • Which term refers to the ability of a medium to elicit meaning in the receiver?

  • Data
  • Feedback Loop
  • Richness (correct)
  • Perceptual Screen
  • What influences the quality, accuracy, and clarity of communication according to the text?

  • Data
  • Feedback Loop
  • Perceptual Screen (correct)
  • Language
  • What is the difference between data and information as defined in the text?

    <p>Information is uninterpreted, while data has meaning to a user.</p> Signup and view all the answers

    Which factor does not influence message quality, accuracy, and clarity?

    <p>Feedback Loop</p> Signup and view all the answers

    In the basic interpersonal communication model provided, what comes after 'Affect'?

    <p>Perceptual Screen</p> Signup and view all the answers

    What is the main purpose of Reflective Listening?

    <p>To fully understand and clarify the speaker's message</p> Signup and view all the answers

    In Reflective Listening, what is one of the levels of verbal response mentioned?

    <p>Affirm contact</p> Signup and view all the answers

    What type of communication involves no interaction or feedback after the message is sent?

    <p>One-Way Communication</p> Signup and view all the answers

    What are some barriers to effective communication mentioned in the text?

    <p>Status differences and cultural diversity</p> Signup and view all the answers

    Which of the following is a characteristic of Defensive Communication?

    <p>It can be aggressive, attacking, or passive</p> Signup and view all the answers

    What is a key feature of Nondefensive Communication?

    <p>It is assertive, direct, and powerful</p> Signup and view all the answers

    Which of the following is an example of Defensive Tactic according to the text?

    <p>&quot;Finish this report by month's end or lose your promotion&quot;</p> Signup and view all the answers

    "I wonder what he's hiding?" is an example of:

    <p>&quot;Interpreting nonverbal cues&quot;</p> Signup and view all the answers

    According to Catherine Crier's rules to nondefensive communication, what should be done after acknowledging the person's feelings?

    <p>Bring the focus back to the facts</p> Signup and view all the answers

    What is salience in the context of perception?

    <p>The degree to which something attracts your attention in a particular context</p> Signup and view all the answers

    What is one way interpersonal skills may be affected by new communication technologies?

    <p>Reducing tact and graciousness in interactions</p> Signup and view all the answers

    How do people tend to organize information based on similarity?

    <p>By grouping things together that share common characteristics</p> Signup and view all the answers

    What is the role of schemata in the process of perception?

    <p>To interpret new experiences using stored, related information</p> Signup and view all the answers

    Which factor contributes to making schedules and office hours irrelevant according to the text?

    <p>Immediate access to information</p> Signup and view all the answers

    What is the key element of self-concept according to the text?

    <p>Self-image and self-esteem</p> Signup and view all the answers

    How do visual and aural stimulation contribute to salience in perception?

    <p>By selecting stimuli that attract attention</p> Signup and view all the answers

    What is the purpose of building feedback opportunities when using new communication technologies?

    <p>To provide social interaction opportunities</p> Signup and view all the answers

    How can schemata influence behavior according to the text?

    <p>By affecting interpretations of new experiences</p> Signup and view all the answers

    What is one effect mentioned in the text of technology making schedules and office hours irrelevant?

    <p>Instant information exchange across distance</p> Signup and view all the answers

    Study Notes

    Role of the Receiver in Interpersonal Communication

    • The receiver interprets and understands the message being communicated.
    • Active engagement enhances the effectiveness of communication.

    Eliciting Meaning in the Receiver

    • The term "semantics" refers to the ability of a medium to elicit meaning in the receiver.

    Influences on Quality, Accuracy, and Clarity of Communication

    • Factors include the sender's clarity, delivery, and the receiver's background and context.
    • Environmental noise and distractions can impair communication effectiveness.

    Difference Between Data and Information

    • Data consists of raw facts or figures without context, while information is data processed and given meaning.

    Influences on Message Quality

    • The factor that does not influence message quality, accuracy, and clarity is the sender's emotional state.

    Basic Interpersonal Communication Model

    • After 'Affect,' the next component is 'Interpretation.'

    Purpose of Reflective Listening

    • Reflective Listening aims to ensure understanding and validation of the speaker's message.

    Levels of Verbal Response in Reflective Listening

    • One level of verbal response mentioned is paraphrasing, which involves restating the speaker's message in one's own words.

    Type of Communication with No Feedback

    • One-way communication involves no interaction or feedback after the message has been sent.

    Barriers to Effective Communication

    • Common barriers include language differences, emotional reactions, assumptions, and misinformation.

    Characteristics of Defensive Communication

    • Defensive communication is marked by a lack of openness, resulting in misunderstanding and conflict.

    Key Feature of Nondefensive Communication

    • Nondefensive communication is characterized by openness, clarity, and a supportive attitude.

    Example of Defensive Tactic

    • "I wonder what he's hiding?" exemplifies suspicion and defensiveness.

    Acknowledging Feelings in Nondefensive Communication

    • After acknowledging the person's feelings, it is essential to express understanding and validate their experience.

    Salience in Perception

    • Salience refers to the importance and prominence of certain stimuli in the perception process.

    Effects of New Communication Technologies on Interpersonal Skills

    • Technologies can alter how individuals develop and demonstrate interpersonal skills, sometimes leading to reduced face-to-face interactions.

    Organizing Information Based on Similarity

    • People naturally categorize information through a process known as "gestalt," grouping similar items together for easier understanding.

    Role of Schemata in Perception

    • Schemata serve as mental frameworks that help organize and interpret information based on past experiences.

    Irrelevance of Schedules and Office Hours

    • The increasing reliance on technology contributes to the irrelevance of traditional schedules and office hours due to constant connectivity.

    Key Element of Self-Concept

    • Self-concept is fundamentally composed of an individual's beliefs and perceptions about themselves.

    Contribution of Visual and Aural Stimulation to Salience

    • Visual and aural stimuli enhance salience by attracting attention and evoking emotional responses.

    Purpose of Feedback Opportunities with New Technologies

    • Building feedback opportunities allows for clarification, improves understanding, and fosters a two-way communication atmosphere.

    Influence of Schemata on Behavior

    • Schemata affect behavior by guiding responses based on what is considered appropriate or expected in a given context.

    Effect of Technology on Schedules and Office Hours

    • Technology's impact includes the blurring of boundaries between work and personal life, leading to flexibility but also stress.

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    Description

    Test your knowledge of communication terminology from Unit 5 of BU 1523 on Interpersonal Communication. Explore definitions of key terms like Communicator, Receiver, and Perceptual Screen.

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