Interpersonal Communication: Unit 5 Terminology Quiz
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Questions and Answers

What is the role of the receiver in interpersonal communication?

  • Completing the feedback loop
  • Interpreting the message
  • Originating the message
  • Receiving the message (correct)

Which term refers to the ability of a medium to elicit meaning in the receiver?

  • Data
  • Feedback Loop
  • Richness (correct)
  • Perceptual Screen

What influences the quality, accuracy, and clarity of communication according to the text?

  • Data
  • Feedback Loop
  • Perceptual Screen (correct)
  • Language

What is the difference between data and information as defined in the text?

<p>Information is uninterpreted, while data has meaning to a user. (A)</p> Signup and view all the answers

Which factor does not influence message quality, accuracy, and clarity?

<p>Feedback Loop (C)</p> Signup and view all the answers

In the basic interpersonal communication model provided, what comes after 'Affect'?

<p>Perceptual Screen (A)</p> Signup and view all the answers

What is the main purpose of Reflective Listening?

<p>To fully understand and clarify the speaker's message (D)</p> Signup and view all the answers

In Reflective Listening, what is one of the levels of verbal response mentioned?

<p>Affirm contact (C)</p> Signup and view all the answers

What type of communication involves no interaction or feedback after the message is sent?

<p>One-Way Communication (B)</p> Signup and view all the answers

What are some barriers to effective communication mentioned in the text?

<p>Status differences and cultural diversity (C)</p> Signup and view all the answers

Which of the following is a characteristic of Defensive Communication?

<p>It can be aggressive, attacking, or passive (D)</p> Signup and view all the answers

What is a key feature of Nondefensive Communication?

<p>It is assertive, direct, and powerful (A)</p> Signup and view all the answers

Which of the following is an example of Defensive Tactic according to the text?

<p>&quot;Finish this report by month's end or lose your promotion&quot; (B)</p> Signup and view all the answers

"I wonder what he's hiding?" is an example of:

<p>&quot;Interpreting nonverbal cues&quot; (A)</p> Signup and view all the answers

According to Catherine Crier's rules to nondefensive communication, what should be done after acknowledging the person's feelings?

<p>Bring the focus back to the facts (C)</p> Signup and view all the answers

What is salience in the context of perception?

<p>The degree to which something attracts your attention in a particular context (B)</p> Signup and view all the answers

What is one way interpersonal skills may be affected by new communication technologies?

<p>Reducing tact and graciousness in interactions (D)</p> Signup and view all the answers

How do people tend to organize information based on similarity?

<p>By grouping things together that share common characteristics (D)</p> Signup and view all the answers

What is the role of schemata in the process of perception?

<p>To interpret new experiences using stored, related information (B)</p> Signup and view all the answers

Which factor contributes to making schedules and office hours irrelevant according to the text?

<p>Immediate access to information (A)</p> Signup and view all the answers

What is the key element of self-concept according to the text?

<p>Self-image and self-esteem (D)</p> Signup and view all the answers

How do visual and aural stimulation contribute to salience in perception?

<p>By selecting stimuli that attract attention (D)</p> Signup and view all the answers

What is the purpose of building feedback opportunities when using new communication technologies?

<p>To provide social interaction opportunities (D)</p> Signup and view all the answers

How can schemata influence behavior according to the text?

<p>By affecting interpretations of new experiences (B)</p> Signup and view all the answers

What is one effect mentioned in the text of technology making schedules and office hours irrelevant?

<p>Instant information exchange across distance (A)</p> Signup and view all the answers

Flashcards

Receiver's Role

The receiver interprets and understands the communicated message.

Semantics

The ability of a medium to elicit meaning in the receiver.

Communication Quality Factors

Factors affecting communication include sender clarity, delivery, and the receiver's context.

Data vs Information

Data are raw facts; information is data given context and meaning.

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Sender's Emotional State

The sender's emotional state does not influence message quality.

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Interpersonal Model Component

The component following 'Affect' is 'Interpretation.'

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Reflective Listening Purpose

Reflective Listening ensures understanding and validates the speaker's message.

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Paraphrasing

Paraphrasing restates the speaker's message in one's own words.

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One-Way Communication

One-way communication lacks interaction or feedback from the receiver.

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Barriers to Communication

Common barriers include language, emotions, assumptions, and misinformation.

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Defensive Communication

Defensive communication lacks openness and leads to misunderstanding.

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Nondefensive Communication

Nondefensive communication is open, clear, and supportive.

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Defensive Tactic Example

Suspicious phrases like 'I wonder what he's hiding?' show defensiveness.

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Acknowledging Feelings

After acknowledging feelings, express understanding and validate experiences.

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Salience

Salience is the importance and prominence of stimuli in perception.

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Communication Technology Effects

Technologies can change interpersonal skills and reduce face-to-face interaction.

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Gestalt Process

Gestalt is how people categorize information by grouping similar items.

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Schemata in Perception

Schemata are mental frameworks that organize information based on past experiences.

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Tech and Office Hours

Technology makes traditional office hours irrelevant due to constant connectivity.

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Self-Concept

Self-concept is based on an individual's beliefs and perceptions about themselves.

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Visual and Aural Stimulation

These stimuli enhance salience by attracting attention and evoking emotions.

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Feedback Opportunities

Feedback opportunities improve understanding and foster two-way communication.

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Schemata Influence on Behavior

Schemata guide behavior by determining expected responses in contexts.

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Technology's Work-Life Impact

Technology blurs boundaries between work and personal life, causing stress.

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Study Notes

Role of the Receiver in Interpersonal Communication

  • The receiver interprets and understands the message being communicated.
  • Active engagement enhances the effectiveness of communication.

Eliciting Meaning in the Receiver

  • The term "semantics" refers to the ability of a medium to elicit meaning in the receiver.

Influences on Quality, Accuracy, and Clarity of Communication

  • Factors include the sender's clarity, delivery, and the receiver's background and context.
  • Environmental noise and distractions can impair communication effectiveness.

Difference Between Data and Information

  • Data consists of raw facts or figures without context, while information is data processed and given meaning.

Influences on Message Quality

  • The factor that does not influence message quality, accuracy, and clarity is the sender's emotional state.

Basic Interpersonal Communication Model

  • After 'Affect,' the next component is 'Interpretation.'

Purpose of Reflective Listening

  • Reflective Listening aims to ensure understanding and validation of the speaker's message.

Levels of Verbal Response in Reflective Listening

  • One level of verbal response mentioned is paraphrasing, which involves restating the speaker's message in one's own words.

Type of Communication with No Feedback

  • One-way communication involves no interaction or feedback after the message has been sent.

Barriers to Effective Communication

  • Common barriers include language differences, emotional reactions, assumptions, and misinformation.

Characteristics of Defensive Communication

  • Defensive communication is marked by a lack of openness, resulting in misunderstanding and conflict.

Key Feature of Nondefensive Communication

  • Nondefensive communication is characterized by openness, clarity, and a supportive attitude.

Example of Defensive Tactic

  • "I wonder what he's hiding?" exemplifies suspicion and defensiveness.

Acknowledging Feelings in Nondefensive Communication

  • After acknowledging the person's feelings, it is essential to express understanding and validate their experience.

Salience in Perception

  • Salience refers to the importance and prominence of certain stimuli in the perception process.

Effects of New Communication Technologies on Interpersonal Skills

  • Technologies can alter how individuals develop and demonstrate interpersonal skills, sometimes leading to reduced face-to-face interactions.

Organizing Information Based on Similarity

  • People naturally categorize information through a process known as "gestalt," grouping similar items together for easier understanding.

Role of Schemata in Perception

  • Schemata serve as mental frameworks that help organize and interpret information based on past experiences.

Irrelevance of Schedules and Office Hours

  • The increasing reliance on technology contributes to the irrelevance of traditional schedules and office hours due to constant connectivity.

Key Element of Self-Concept

  • Self-concept is fundamentally composed of an individual's beliefs and perceptions about themselves.

Contribution of Visual and Aural Stimulation to Salience

  • Visual and aural stimuli enhance salience by attracting attention and evoking emotional responses.

Purpose of Feedback Opportunities with New Technologies

  • Building feedback opportunities allows for clarification, improves understanding, and fosters a two-way communication atmosphere.

Influence of Schemata on Behavior

  • Schemata affect behavior by guiding responses based on what is considered appropriate or expected in a given context.

Effect of Technology on Schedules and Office Hours

  • Technology's impact includes the blurring of boundaries between work and personal life, leading to flexibility but also stress.

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Test your knowledge of communication terminology from Unit 5 of BU 1523 on Interpersonal Communication. Explore definitions of key terms like Communicator, Receiver, and Perceptual Screen.

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