Interpersonal Communication: Unit 5 Terminology Quiz

What is the role of the receiver in interpersonal communication?

Receiving the message

Which term refers to the ability of a medium to elicit meaning in the receiver?

Richness

What influences the quality, accuracy, and clarity of communication according to the text?

Perceptual Screen

What is the difference between data and information as defined in the text?

Information is uninterpreted, while data has meaning to a user. Signup and view all the answers

Which factor does not influence message quality, accuracy, and clarity?

Feedback Loop Signup and view all the answers

In the basic interpersonal communication model provided, what comes after 'Affect'?

Perceptual Screen Signup and view all the answers

What is the main purpose of Reflective Listening?

To fully understand and clarify the speaker's message Signup and view all the answers

In Reflective Listening, what is one of the levels of verbal response mentioned?

Affirm contact Signup and view all the answers

What type of communication involves no interaction or feedback after the message is sent?

One-Way Communication Signup and view all the answers

What are some barriers to effective communication mentioned in the text?

Status differences and cultural diversity Signup and view all the answers

Which of the following is a characteristic of Defensive Communication?

It can be aggressive, attacking, or passive Signup and view all the answers

What is a key feature of Nondefensive Communication?

It is assertive, direct, and powerful Signup and view all the answers

Which of the following is an example of Defensive Tactic according to the text?

"Finish this report by month's end or lose your promotion" Signup and view all the answers

"I wonder what he's hiding?" is an example of:

"Interpreting nonverbal cues" Signup and view all the answers

According to Catherine Crier's rules to nondefensive communication, what should be done after acknowledging the person's feelings?

Bring the focus back to the facts Signup and view all the answers

What is salience in the context of perception?

The degree to which something attracts your attention in a particular context Signup and view all the answers

What is one way interpersonal skills may be affected by new communication technologies?

Reducing tact and graciousness in interactions Signup and view all the answers

How do people tend to organize information based on similarity?

By grouping things together that share common characteristics Signup and view all the answers

What is the role of schemata in the process of perception?

To interpret new experiences using stored, related information Signup and view all the answers

Which factor contributes to making schedules and office hours irrelevant according to the text?

Immediate access to information Signup and view all the answers

What is the key element of self-concept according to the text?

Self-image and self-esteem Signup and view all the answers

How do visual and aural stimulation contribute to salience in perception?

By selecting stimuli that attract attention Signup and view all the answers

What is the purpose of building feedback opportunities when using new communication technologies?

To provide social interaction opportunities Signup and view all the answers

How can schemata influence behavior according to the text?

By affecting interpretations of new experiences Signup and view all the answers

What is one effect mentioned in the text of technology making schedules and office hours irrelevant?

Instant information exchange across distance Signup and view all the answers