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Questions and Answers
What is the first step in the listening process?
What is the first step in the listening process?
- Attending
- Remembering
- Selecting (correct)
- Understanding
Which listening style focuses on facts and withholds judgment before reaching a conclusion?
Which listening style focuses on facts and withholds judgment before reaching a conclusion?
- Critical listeners
- Relational listeners
- Analytical listeners (correct)
- Empathetic listeners
What is the etymology of the word 'listen'?
What is the etymology of the word 'listen'?
- Greek
- Latin
- Anglo-Saxon (correct)
- French
What is the term for the non-verbal reaction or action indicating interest and attention during the listening process?
What is the term for the non-verbal reaction or action indicating interest and attention during the listening process?
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What is the final step in the listening process where one confirms the understanding of a message?
What is the final step in the listening process where one confirms the understanding of a message?
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