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Internet Etiquette and Conflict Resolution Quiz

16 Questions

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Internet Etiquette and Conflict Resolution Quiz

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Questions and Answers

What is the term used to describe a heated argument or exchange of insults in an online discussion?

Calm conversation

Flame war (correct)

Peace treaty

Friendly banter

What is the main consequence of participating in a flame war?

Promoting respectful communication

Fostering mutual understanding

Escalating tensions (correct)

Resolving conflicts peacefully

What is the recommended approach when encountering someone with controversial views online?

Engage in a flame war

Ignore the person's comments

Retaliate with insults

Respectfully express disagreement (correct)

What behavior can escalate a discussion into a flame war?

Unintentionally provoking others (C) Signup and view all the answers

What is a strategy for avoiding involvement in a flame war?

Using respectful language (B) Signup and view all the answers

Why is it important to be mindful of one's communication style in online discussions?

To prevent escalation into a flame war (D) Signup and view all the answers

What is the main topic of the text?

Ethics and etiquette in the 21st century (B) Signup and view all the answers

What is an important aspect of responding to messages?

Acknowledging the other person's feelings (C) Signup and view all the answers

Which behavior does the text advise against in responding to messages?

Attacking or insulting the other person (D) Signup and view all the answers

What is a potential consequence of a heated response according to the text?

Hurting someone's feelings (C) Signup and view all the answers

What should a person do before sending a message, as mentioned in the text?

Reread and reconsider the message content (D) Signup and view all the answers

What does the text caution against when drafting a response?

Attacking or blaming the other person (A) Signup and view all the answers

What is one of the main themes discussed in the text?

Emotional intelligence and self-control (C) Signup and view all the answers

What is one of the recommended ways to deal with anger while responding to messages?

Acknowledging and managing one's own anger (C) Signup and view all the answers

What is an important factor discussed in relation to online communication?

The responsibility to express opinions respectfully (A) Signup and view all the answers

What is one of the potential effects of attacking someone in a message, as mentioned in the text?

Losing respect from others (A) Signup and view all the answers