Internet Etiquette and Conflict Resolution Quiz
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Questions and Answers

What is the term used to describe a heated argument or exchange of insults in an online discussion?

  • Calm conversation
  • Flame war (correct)
  • Peace treaty
  • Friendly banter

What is the main consequence of participating in a flame war?

  • Promoting respectful communication
  • Fostering mutual understanding
  • Escalating tensions (correct)
  • Resolving conflicts peacefully

What is the recommended approach when encountering someone with controversial views online?

  • Engage in a flame war
  • Ignore the person's comments
  • Retaliate with insults
  • Respectfully express disagreement (correct)

What behavior can escalate a discussion into a flame war?

<p>Unintentionally provoking others (C)</p> Signup and view all the answers

What is a strategy for avoiding involvement in a flame war?

<p>Using respectful language (B)</p> Signup and view all the answers

Why is it important to be mindful of one's communication style in online discussions?

<p>To prevent escalation into a flame war (D)</p> Signup and view all the answers

What is the main topic of the text?

<p>Ethics and etiquette in the 21st century (B)</p> Signup and view all the answers

What is an important aspect of responding to messages?

<p>Acknowledging the other person's feelings (C)</p> Signup and view all the answers

Which behavior does the text advise against in responding to messages?

<p>Attacking or insulting the other person (D)</p> Signup and view all the answers

What is a potential consequence of a heated response according to the text?

<p>Hurting someone's feelings (C)</p> Signup and view all the answers

What should a person do before sending a message, as mentioned in the text?

<p>Reread and reconsider the message content (D)</p> Signup and view all the answers

What does the text caution against when drafting a response?

<p>Attacking or blaming the other person (A)</p> Signup and view all the answers

What is one of the main themes discussed in the text?

<p>Emotional intelligence and self-control (C)</p> Signup and view all the answers

What is one of the recommended ways to deal with anger while responding to messages?

<p>Acknowledging and managing one's own anger (C)</p> Signup and view all the answers

What is an important factor discussed in relation to online communication?

<p>The responsibility to express opinions respectfully (A)</p> Signup and view all the answers

What is one of the potential effects of attacking someone in a message, as mentioned in the text?

<p>Losing respect from others (A)</p> Signup and view all the answers

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