Internal Personal Mobile Device Policy Quiz

Purpose and Scope

• The purpose of the internal personal mobile device policy is to ensure that mobile phones are used responsibly and do not impact worker productivity or client security during working hours.
• The policy applies to all management, staff, and independent contractors of LGR.

Responsibilities and Authorities

• The HR Manager is responsible for the content and maintenance of this policy.
• All employees are expected to abide by this policy strictly.

Use of Mobile Phones in the Workplace

• Employees are expected to use their personal mobile phones responsibly during working hours, only for emergency purposes or work-related communication.
• Mobile phones should be kept out of sight at workstations.
• Personal use of mobile phones for social media, streaming, or non-work-related purposes is not allowed during work hours.
• Employees should make personal calls during lunchtime or outside of working hours.
• Excessive use of personal phone calls or answering non-work calls during the day will reduce productivity and distract other staff.

Call Centre Agents

• Call Centre Agents must store their personal electronic equipment and bags inside the lockers during shifts.
• Mobile phones are not allowed to be used at desks during breaks.
• Emergency calls may be made with the express permission of the Call Centre Manager.
• ABSA Call Centre Agents are not allowed to use mobile phones, including cameras and data storage devices, in the ABSA Call Centre.

Company-Provided Mobile Phones

• Company-issued mobile phones may be used for work-related communication and business purposes.
• Personal use of company-owned mobile phones is not allowed.
• Employees are expected to protect company-issued devices from damage or theft.

Security and Confidentiality

• The use of camera or audio/video recording devices at workstations is strictly prohibited without prior permission.
• Employees are not allowed to record confidential business information.
• Downloading or accessing inappropriate, illegal, or obscene material is never allowed.

Expected Etiquette

• Staff are requested to avoid managing personal tasks or interacting with family members during meetings or important discussions.
• Mobile devices should be turned off or silenced during meetings.
• Brief personal calls should be made away from work desks or in break rooms.
• Limit personal device usage to 30 minutes a day.

Disciplinary Action

• LGR has the right to monitor any inappropriate or excessive use of personal or company-issued phones.
• Failure to comply with the policy may lead to disciplinary action.