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Questions and Answers
What is intercultural communication?
What is intercultural communication?
Communication between persons who have different cultural beliefs, values, or ways of behaving.
Which of the following are features of intercultural communication?
Which of the following are features of intercultural communication?
Being open-minded means having a fixed impression of a group of people. (True/False)
Being open-minded means having a fixed impression of a group of people. (True/False)
False
What is the capability to assess the emotions of others called?
What is the capability to assess the emotions of others called?
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Match the following components of culture with their descriptions:
Match the following components of culture with their descriptions:
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Define stereotyping.
Define stereotyping.
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What is discrimination?
What is discrimination?
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Study Notes
Definition of Culture and Intercultural Communication
- Culture: a learned system of knowledge, behavior, attitudes, beliefs, values, and norms shared by a group of people and shaped from one generation to the next.
- Intercultural communication: communication between persons who have different cultural beliefs, values, or ways of behaving.
- Occurs when individuals or groups from different cultures, races, ethnic groups, religions, nations, genders, or smaller cultures communicate.
Features of Intercultural Communication
- Focuses on the characteristics and necessities that embody this type of communication.
- Includes:
- Knowledge: learning about other cultures to be well-equipped in engaging with people from different cultural backgrounds.
- Open-mindedness: willingness to consider other people's ideas, suggestions, and opinions.
- Mindfulness: being aware of how people communicate with others and being different from us in many ways.
- Tolerance: accepting and understanding the differences within every cultural group to avoid miscommunication and stereotyping.
- Empathy: feeling what other people feel, bringing emotional intelligence to increase the effectiveness of intercultural communication.
Beliefs, Values, and Behavior as part of Culture
- Beliefs: concepts or ideas held to be true, reflected in our actions and communication behaviors.
- Values: desirable for oneself and society, based on beliefs, which can be held both consciously and subconsciously.
- Behavior: manifestation of our beliefs and values, influenced by cultural norms, which guide how to respond to communication messages, establish relationships, and avoid embarrassing errors.
Social Categorization, Stereotyping, and Discrimination
- Social Categorization: classifying people into groups based on gender, age, race, ethnicity, religion, and social class.
- Stereotyping: mentally organizing experiences with and guiding behavior toward a particular group of people, can be positive or negative.
- Discrimination: unfair or inappropriate treatment of categories of people based on their race, sex, age, gender, ethnicity, and other group memberships.
Understanding Social Categorization
- Gender: learned from society, differences in communication between men and women.
- Age: different cultural events shape worldviews, differences in attitudes and preferences between generations.
- Race and Ethnicity: social classification based on nationality, religion, language, and biological ancestral heritage.
- Religion: personal set or institutionalized system of religious attitudes, beliefs, and practices.
- Social Class: status and influence based on economic factors, education, and family history, can change through education, employment, and income.
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Description
Test your understanding of intercultural communication, including definitions, cultural beliefs and values, and features of effective communication across cultures.
