Innovation Management Overview

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Questions and Answers

What is the main purpose of a patent?

To grant a temporary monopoly to encourage innovation while requiring the inventor to disclose details of their invention.

How long does copyright protection typically last for most works?

Copyright protection lasts for 70 years after the author's death.

What role do trademarks play in business?

Trademarks help consumers identify the quality, value, and origin of goods.

Can you provide an example of trade secrets?

<p>The Coca-Cola recipe is a famous example of a trade secret.</p> Signup and view all the answers

What does registered design protection cover?

<p>Registered design protection covers the outward appearance of an article, such as its shape and pattern.</p> Signup and view all the answers

What must a trademark be in order to be protected?

<p>A trademark must be distinctive, not misleading, and not create confusion with existing trademarks.</p> Signup and view all the answers

What is the primary responsibility of a patent holder?

<p>The primary responsibility of a patent holder is to defend their patent against infringement.</p> Signup and view all the answers

What is technology transfer and why is it important for industry?

<p>Technology transfer is the process of applying existing technology to new uses, facilitating the sharing of innovations from advanced sectors to practical industry applications. It is important because it enhances productivity and drives innovation by leveraging existing knowledge.</p> Signup and view all the answers

Explain the NIH syndrome and its impact on technology transfer.

<p>The NIH syndrome, or Not-Invented-Here syndrome, occurs when teams dismiss external ideas due to a belief in their superior knowledge, which can hinder performance and innovation. This attitude is prevalent in long-standing R&amp;D groups that fail to recognize valuable outside contributions.</p> Signup and view all the answers

Differentiate between explicit and tacit knowledge with examples.

<p>Explicit knowledge is formal and easily documented, such as information in books and reports, while tacit knowledge is personal and subjective, derived from individual experiences, like a skilled artisan's technique. Understanding both types is crucial for effective knowledge management.</p> Signup and view all the answers

What are the three key elements of the conceptual framework of technology transfer?

<p>The three key elements are accessibility, mobility, and receptivity, which focus on the availability, ease of obtaining technology knowledge, and an organization's ability to leverage that knowledge effectively. They serve as a framework for understanding the technology transfer process.</p> Signup and view all the answers

How does receptivity expand in the context of technology transfer?

<p>Receptivity expands to include stages like awareness, association, assimilation, and application, which reflect an organization's ability to recognize and effectively use new technology. This concept is critical for organizations aiming to enhance their innovation capabilities.</p> Signup and view all the answers

What is the main goal of operations management in organizations?

<p>The main goal of operations management is to control the conversion process from inputs to outputs while offering both product and service elements.</p> Signup and view all the answers

List three elements introduced in manufacturing process innovation.

<p>Input materials, work and information flow mechanisms, and equipment used in production.</p> Signup and view all the answers

Why is there often more focus on product innovation than process innovation in industry?

<p>Product innovations are more visible and perceived to generate higher revenues compared to process innovations.</p> Signup and view all the answers

How often do radical process innovations typically occur in some industries?

<p>Radical process innovations rarely occur, often only once every 30 years in some industries.</p> Signup and view all the answers

What role does quality of design play in innovation management?

<p>Quality of design is crucial in innovation management as it influences continuous improvements and customer experiences.</p> Signup and view all the answers

Define lean innovation and its focus in new product development.

<p>Lean innovation focuses on creating new products or processes efficiently, emphasizing value creation and waste removal.</p> Signup and view all the answers

What advantage does the service aspect provide to companies in today's global market?

<p>The service aspect often gives a company its competitive edge in the global market.</p> Signup and view all the answers

What challenges do companies face in maintaining ongoing innovation?

<p>Companies face challenges in continuously redesigning products and services while staying competitive with new technologies.</p> Signup and view all the answers

Name one common use of materials that reflects innovation in production.

<p>Common uses include cell phone covers, jewellery, and prototypes for manufacturing tests.</p> Signup and view all the answers

How does innovation in operations help organizations achieve their goals?

<p>Innovation in operations helps organizations reduce costs, improve product quality, and enhance efficiency.</p> Signup and view all the answers

Flashcards

What is a patent?

A legal agreement that grants an individual or organization exclusive rights to an invention for a limited time, in exchange for public disclosure of the invention.

What is copyright?

A form of intellectual property protection that grants creators of original works the exclusive right to control how their work is used.

What is a trademark?

A symbol or sign used to identify and differentiate goods or services from those of others. It helps consumers recognize and trust specific brands.

What is a trade secret?

Secret business practices or processes that are not protected by patents, copyrights, or trademarks. They give companies a competitive edge.

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What is a registered design?

A legal protection for the design of a product, focusing on its outward appearance rather than underlying ideas.

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Why is intellectual property protection important?

Protecting intellectual property is crucial for companies to secure their inventions, creative works, and brand identity. It prevents unauthorized copying and empowers companies to leverage their innovations.

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How do different forms of intellectual property protection differ?

Different forms of intellectual property protection provide varying levels of exclusivity, duration, and scope of protection, depending on the type of asset being protected.

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What is Operations Management?

A field of management focused on optimizing the conversion process from raw materials to finished products or services, encompassing both manufacturing and service industries.

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What is Manufacturing Process Innovation?

The process of introducing new elements into production to improve efficiency and quality.

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Why does Process Innovation receive less attention?

Innovations that focus on enhancing the production and delivery of products, often perceived as less immediately profitable compared to product-focused innovations.

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How does Design Quality impact Innovation?

Ensuring the design and operations of products and services create a positive customer experience.

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What is Lean Innovation?

A management philosophy that emphasizes efficiency and value creation, focusing on eliminating waste in product development.

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What is technology transfer?

The process of applying existing technologies to new uses or users. It involves transferring knowledge and innovations from research organizations to practical applications in industry and business.

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Explain the NIH syndrome.

The act of companies or research groups rejecting external ideas due to a belief in their own superiority. This can hinder innovation and progress.

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What is explicit knowledge?

Formal, documented knowledge found in books, articles, databases, etc. Easily shared and understood.

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What is tacit knowledge?

Personal, subjective knowledge gained through experience, intuition, and insights. Difficult to explain or formalize.

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What are the key elements of the conceptual framework for technology transfer?

A framework for understanding technology transfer based on three key elements: Accessibility (availability of knowledge), Mobility (ease of obtaining knowledge), and Receptivity (a company's capacity to utilize technology).

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Study Notes

Innovation Management

  • Innovation is the practical implementation of an idea to create a new device or process
  • Product innovation develops new or improved products, embodied in goods or services. Process innovation relates to how an organization manages its business.
  • Radical innovations are significantly new and different from established solutions, while incremental innovations make minor adjustments to existing practices.
  • Competence-enhancing innovations build on existing knowledge and skills, while competence-destroying innovations render existing knowledge/skills obsolete. Innovation impact varies depending on the perspective.
  • The innovation process involves firms managing resources over time to develop capabilities that influence their performance. This requires unique organizational architectures.
  • Invention creates a new tangible product or process, while innovation is the application and translation of invention to the economy. Examples include electric boards as inventions and mobile phones as innovations.
  • Conceptual frameworks of innovation depict the creation of new knowledge by organizations and universities, along with technology development, and market needs. Linear models show the research and development, manufacturing, and marketing process. An interactive model shows technology push from science and technology advancement, market pull from consumer needs, and the commercialization of products.

Models of Innovation

  • Different models categorize the innovation process, offering varied perspectives. Conceptual frameworks show knowledge creation, technology development, and market needs. Linear models follow a sequence of events from research and development to marketing, while interactive models show the interplay between technology push and market pull.

Innovative Capabilities

  • Examples of innovative firms and their capabilities are given in a table. This shows how they use technology, platforms, ecosystems, and various methods to develop new products and services.

Innovation in India: Chotukool Project

  •  Chotukool is a 43-liter, solid-state cooler running on 12V DC (battery/inverter/solar). It weighs ~7.8 kg and maintains a temperature range of 5°C to 15°C. Priced between Rs 3,250-3,500.

Apple Case Study

  • Apple's ROI (return on investment) decline is due to factors, such as the iPod's decline (replaced by smartphones), increasing competition from brands like Samsung and Google causing rising costs, and significant investments in data centers impacting short-term returns.

Radical vs. Incremental Innovations

  •  Radical innovations are entirely new and distinct from previous solutions, while incremental innovations make minor changes to existing practices, like improving a phone's crack resistance.

Competence-Enhancing vs. Competence-Destroying Innovations

  • Competence-enhancing innovations leverage existing competencies, making them more valuable. One example is successive generations of iPhones. Competence-destroying innovations render existing competencies obsolete. An example is the decline of Blockbuster.

Component vs. Architectural Innovations

  • Component innovation alters individual parts without system changes. For example, an iPhone 12 vs 13 would fall under this. Architectural innovation changes a system's structure or component interaction.

Technology S-Curves

  • Technology S-curves show the relationship between technological development and adoption. Initial development is slow but accelerates, leading to pricing reductions and accelerating adoption rates.

Diffusion of Innovation and Adopter Categories

  •  Adopter categories in the diffusion of innovation model, from innovators (first 2.5%) to laggards (last 16%). Each group responds differently to new innovations based on risk tolerance and resources. Early adopters are influential.

Organizational Culture and Climate for Innovation

  • Culture represents shared values and beliefs, typically tied to existing success factors. Climate reflects daily operations and reward systems, reflecting the values and priorities of the organization. Both are shaped by interactions/expectations within the organization itself.
  • Models, like those by Martins 1987, describe organizational culture and its connection to leadership, vision, mission, and customer focus. Organizations need measurable individual and team goals.

Managing Intellectual Property

  • Patents grant temporary monopolies to encourage innovation, requiring disclosure of invention details. Copyright protects certain creative works (literary, dramatic, musical etc.) automatically, lasting varying lengths after author death or publication. Trademarks safeguard a company's image and reputation, identifying goods or services. Trade secrets protect unique business practices.

Limitations of the Patent System

  • Patents can be expensive to secure and enforce, with significant costs, particularly for small firms. Limited access for small businesses and weaker protection in some industries. The system may not be sufficient to fully protect newer ideas, especially given short/limited terms of patent protection

Managing Intellectual Property

  • Patents protect inventions; Copyright protects works (music, writing, etc.). Trademarks distinguish goods/services.

Competitive Advantage (Strategic Direction)

  • Competitive advantage arises when a firm's offerings are valued more than competitors'. This can be achieved through lower prices, better service, or superior features. First-mover advantages accrue when a company becomes a market leader.
  • Competitive intelligence is essential to gather information about competitors and the market environment.

Porter's Five Forces

  • Rivalry among existing competitors, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, and threat of substitute products or services.

Stakeholder Analysis

  • Stakeholder analysis examines the impact of various parties on a firm's performance. This includes shareholders, employees, customers, suppliers, lenders, the local community, and competitors.

Porter's Value Chain Model

  • This model examines internal activities from raw materials to the finished product. The processes are described as primary activities (inbound/outbound logistics, operations, marketing/sales, service) and support activities (procurement, human resource management, technology development, infrastructure).

Big Data

  • Big data analysis from sources like social media and mobile devices allows firms to identify patterns, improve products, and gain market insights. It is crucial for businesses to manage and leverage big data effectively, in consideration of the challenges relating to cost, security, misuse, and biases.

Core Competencies

  • Core competencies are a company's unique skills and resources that provide a competitive edge. Examples include buying power, company culture, customer service, and strategic partnerships.

Open Innovation

  •  Open innovation involves collaboration with external stakeholders to drive innovation and create value. It contrasts with closed innovation which keeps innovation internal.

Technology Transfer

  •  Technology transfer involves applying existing technology to new uses or expanding its use in different areas and is important for gaining various competitive advantages. This can be done by leveraging different channels such as partnerships, intermediaries or using models like directories. Barriers to technology transfer can include issues of receptivity, accessibility and mobility within the organization (or project groups).

New Product Development

  • New product development (NPD) is a sequential process of decisions, categorized as concept design, supply chain design, product design, and production ramp-up/launch. NPD models vary by industry.

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