38 Questions
What is lean innovation primarily focused on?
Identifying waste and creating value
According to Greg Cohen, how many steps are involved in the lean innovation process?
5 steps
What is the primary focus of value stream analysis?
Optimizing material and information flow
What is the goal of the 'create flow' step in lean innovation?
To enable value to flow quickly through the system
What is the ideal scenario in a 'pull' system?
Producing products at the rate of customer demand
What is the ultimate goal of the lean innovation process?
To achieve perfection
What is the core concept of self-assessment in the EFQM excellence model?
A comprehensive, systematic, and regular review of an organization's activities and results
What is the primary goal of supply chain management?
To satisfy customers
What is the outcome of involving suppliers in the new product development process?
More cost-effective designs
What is essential for successful supply chain management?
Good network coordination mechanisms, business relationships and information technology
Where do lean principles originate from?
The Japanese manufacturing industry
What is the primary objective of lean manufacturing?
To reduce waste
What is embedded in the performance of an organization using the EFQM excellence model?
Innovation and learning
What is the term used to describe the management of all activities across company boundaries?
Supply chain management
What is a key benefit of process innovation?
Gaining a competitive advantage
In the food industry, what is process innovation often associated with?
Introduction of new plant, equipment or machinery
What typically accompanies the introduction of a cost-reducing process?
Changes in product design and materials
What relationship exists between product and process innovation?
They are often interwoven
What can be an unnoticed result of process innovations?
Cost reductions in production
What do recent models suggest firms will favor when competition is intense?
Product innovation
When are firms likely to undertake process innovation?
When products are less differentiated
What market strategy is process innovation often associated with?
Cost leadership
What primarily characterizes process industries?
Large fixed items of capital equipment
Which term refers to evolutionary problem-solving in process industries?
Stretch
What is a possible outcome of 'stretch' in an established plant?
Higher output and new products
Which role must always aim to improve their operation as per the text?
Managers
Which technique is used to understand the differences between customer and producer views?
Gap analysis
Which method involves collaborative problem solving in the workplace?
Quality circles and process improvement teams
What does Total Quality Management (TQM) primarily aim to do?
Enhance overall quality
Which approach uses a structured methodology to ensure quality in operations?
ISO 9000
What was the purpose of the ISO 9000 approach?
To govern documentation of a quality programme
How does a company become certified with the ISO 9000 approach?
By having a qualified external examiner check compliance
What benefit do companies get from being certified with the ISO 9000 approach?
Being listed in a directory and having information available to potential customers
What was the focus of the revisions to ISO 9000 in 2000?
Quality management should be customer-focused and improvement-driven
What is the focus of the EFQM Excellence Model?
Customer focus and market orientation
What is the underlying idea of the EFQM Excellence Model?
Results are achieved through a number of enablers in managing and controlling the input/output transformation processes involved
What is the purpose of the EFQM Excellence Model?
To give an award for the most successful application of TQM in Europe
What is the main difference between the ISO 9000 approach and the EFQM Excellence Model?
The ISO 9000 approach is focused on quality management, while the EFQM Excellence Model is focused on results and enablers
This quiz assesses your understanding of process innovations, their impact on productivity and competitiveness, and their relationship with product design and development.
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