Process Innovations in Industry

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What is lean innovation primarily focused on?

Improving employee satisfaction

Increasing production capacity

Reducing costs and increasing profits

Identifying waste and creating value (correct)

According to Greg Cohen, how many steps are involved in the lean innovation process?

5 steps (correct)

4 steps

3 steps

6 steps

What is the primary focus of value stream analysis?

Reducing production costs

Increasing employee productivity

Improving customer satisfaction

Optimizing material and information flow (correct)

What is the goal of the 'create flow' step in lean innovation?

To enable value to flow quickly through the system Signup and view all the answers

What is the ideal scenario in a 'pull' system?

Producing products at the rate of customer demand Signup and view all the answers

What is the ultimate goal of the lean innovation process?

To achieve perfection Signup and view all the answers

What is the core concept of self-assessment in the EFQM excellence model?

A comprehensive, systematic, and regular review of an organization's activities and results Signup and view all the answers

What is the primary goal of supply chain management?

To satisfy customers Signup and view all the answers

What is the outcome of involving suppliers in the new product development process?

More cost-effective designs Signup and view all the answers

What is essential for successful supply chain management?

Good network coordination mechanisms, business relationships and information technology Signup and view all the answers

Where do lean principles originate from?

The Japanese manufacturing industry Signup and view all the answers

What is the primary objective of lean manufacturing?

To reduce waste Signup and view all the answers

What is embedded in the performance of an organization using the EFQM excellence model?

Innovation and learning Signup and view all the answers

What is the term used to describe the management of all activities across company boundaries?

Supply chain management Signup and view all the answers

What is a key benefit of process innovation?

Gaining a competitive advantage Signup and view all the answers

In the food industry, what is process innovation often associated with?

Introduction of new plant, equipment or machinery Signup and view all the answers

What typically accompanies the introduction of a cost-reducing process?

Changes in product design and materials Signup and view all the answers

What relationship exists between product and process innovation?

They are often interwoven Signup and view all the answers

What can be an unnoticed result of process innovations?

Cost reductions in production Signup and view all the answers

What do recent models suggest firms will favor when competition is intense?

Product innovation Signup and view all the answers

When are firms likely to undertake process innovation?

When products are less differentiated Signup and view all the answers

What market strategy is process innovation often associated with?

Cost leadership Signup and view all the answers

What primarily characterizes process industries?

Large fixed items of capital equipment Signup and view all the answers

Which term refers to evolutionary problem-solving in process industries?

Stretch Signup and view all the answers

What is a possible outcome of 'stretch' in an established plant?

Higher output and new products Signup and view all the answers

Which role must always aim to improve their operation as per the text?

Managers Signup and view all the answers

Which technique is used to understand the differences between customer and producer views?

Gap analysis Signup and view all the answers

Which method involves collaborative problem solving in the workplace?

Quality circles and process improvement teams Signup and view all the answers

What does Total Quality Management (TQM) primarily aim to do?

Enhance overall quality Signup and view all the answers

Which approach uses a structured methodology to ensure quality in operations?

ISO 9000 Signup and view all the answers

What was the purpose of the ISO 9000 approach?

To govern documentation of a quality programme Signup and view all the answers

How does a company become certified with the ISO 9000 approach?

By having a qualified external examiner check compliance Signup and view all the answers

What benefit do companies get from being certified with the ISO 9000 approach?

Being listed in a directory and having information available to potential customers Signup and view all the answers

What was the focus of the revisions to ISO 9000 in 2000?

Quality management should be customer-focused and improvement-driven Signup and view all the answers

What is the focus of the EFQM Excellence Model?

Customer focus and market orientation Signup and view all the answers

What is the underlying idea of the EFQM Excellence Model?

Results are achieved through a number of enablers in managing and controlling the input/output transformation processes involved Signup and view all the answers

What is the purpose of the EFQM Excellence Model?

To give an award for the most successful application of TQM in Europe Signup and view all the answers

What is the main difference between the ISO 9000 approach and the EFQM Excellence Model?

The ISO 9000 approach is focused on quality management, while the EFQM Excellence Model is focused on results and enablers Signup and view all the answers