Innovation Management Chapter 9: New Product Development
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Questions and Answers

What is the primary purpose of new product development in the innovation process?

  • To generate profits to cover the initial cost (correct)
  • To introduce the right product to customers
  • To create an innovative idea
  • To test the market research capabilities

What is the outcome of idea generation in the business approach?

  • Generating a successful business idea (correct)
  • Developing a business plan
  • Completing a feasibility analysis
  • Implementing a startup phase

What is the primary focus of market research in new product development?

  • To analyze the financial feasibility of the product
  • To educate customers for the new product
  • To introduce the right product to customers (correct)
  • To adopt a sustainable NPD strategy

What is the primary reason for product failure after launch?

<p>Insufficient market research (A)</p> Signup and view all the answers

What is the final stage of the business approach in new product development?

<p>Commercialization (B)</p> Signup and view all the answers

What is the primary goal of the analysis/research phase in new product development?

<p>To complete a feasibility analysis (D)</p> Signup and view all the answers

What is the primary outcome of adopting a sustainable NPD strategy?

<p>Reducing product failure rates (C)</p> Signup and view all the answers

What is the primary focus of the startup phase in new product development?

<p>Implementing a business plan (B)</p> Signup and view all the answers

What is the primary purpose of idea screening and selection?

<p>To choose the best product concept that meets certain criteria (C)</p> Signup and view all the answers

What is the consequence of not replacing or innovating a product?

<p>The demand for the product will decrease over time (A)</p> Signup and view all the answers

What is the term for the process of translating a selected idea into a physical product or a new feature?

<p>Product development (B)</p> Signup and view all the answers

What is the primary benefit of concurrent engineering in NPD?

<p>Improved communication and integration among teams (C)</p> Signup and view all the answers

What is the primary purpose of conducting a series of evaluations in the NPD process?

<p>To assess the technical, commercial, and business feasibility of a concept (A)</p> Signup and view all the answers

What is the term for the process of identifying business opportunities for new products?

<p>Idea generation (D)</p> Signup and view all the answers

What is the primary reason why NPD is critical for firms to stay in the market?

<p>To stay competitive by innovating and replacing products (C)</p> Signup and view all the answers

What is the term for a tentative version of a product that includes features and benefits?

<p>Prototype (B)</p> Signup and view all the answers

What is the primary purpose of managing and growing the firm in the context of organization feasibility?

<p>To achieve commercial maturity (D)</p> Signup and view all the answers

What is the main objective of the industry/market feasibility assessment?

<p>To assess the industry's attractiveness and major constraints (A)</p> Signup and view all the answers

What is the primary focus of a detailed business plan?

<p>To provide a roadmap for implementation, investment, and ownership (A)</p> Signup and view all the answers

What occurs when sales start during the NPD process?

<p>We begin to cover the initial cost (B)</p> Signup and view all the answers

What is the relationship between product/service desirability and target market attractiveness?

<p>They are interdependent (B)</p> Signup and view all the answers

What is the primary difference between a business opportunity and a product concept?

<p>A business opportunity is a possible idea, while a product concept is a clear description of benefits (A)</p> Signup and view all the answers

What is the primary purpose of identifying fatal flaws in the product or service?

<p>To avoid potential risks and issues (A)</p> Signup and view all the answers

What is the primary focus of the concept development phase in the NPD process?

<p>To generate ideas for new products or services (C)</p> Signup and view all the answers

What is the primary reason for involving customers in every stage of the new product development process?

<p>To ensure that the product reflects their needs (A)</p> Signup and view all the answers

What is the main challenge in involving customers as a resource for ideas in the idea generation stage?

<p>Finding the right customer groups to collect reliable information (D)</p> Signup and view all the answers

What is the role of customers as co-creators in the idea screening and selection stage?

<p>Ranking ideas based on their importance to customers (D)</p> Signup and view all the answers

What is the primary concern when selecting customers for involvement in the new product development process?

<p>Getting reliable and useful information from customers (B)</p> Signup and view all the answers

What is the role of customers as users in the product introduction stage?

<p>Verifying product features (C)</p> Signup and view all the answers

Why is customers' involvement in the new product development process critical?

<p>Because they provide valuable information and ideas (C)</p> Signup and view all the answers

What is the main benefit of involving customers in the product development stage?

<p>Involving customers in a wide range of development tasks (D)</p> Signup and view all the answers

What is the main difference between customers as resources and customers as co-creators in the new product development process?

<p>Customers as resources are involved in the idea generation stage, while customers as co-creators are involved in the product development stage (A)</p> Signup and view all the answers

What was the initial reaction of consumers to the introduction of fax machines in the 1960s?

<p>They were skeptical about its potential uses (D)</p> Signup and view all the answers

What was a major challenge faced by firms when introducing totally new products to the market?

<p>Educating the mass market about the product's value (D)</p> Signup and view all the answers

Why did consumers initially reject the Dyson bagless vacuum cleaner in the 1990s?

<p>They did not want to see dirt collected in a transparent container (D)</p> Signup and view all the answers

What was the outcome of the introduction of the Chrysler Cruiser in the 1990s?

<p>It was widely accepted in the industry (A)</p> Signup and view all the answers

What was a key feature of the marketing campaign for the I-pod when it was introduced?

<p>It provided a detailed explanation of its benefits (C)</p> Signup and view all the answers

What is a characteristic of industries that experience more complicated processes in new product development?

<p>They have a high level of technical activities (C)</p> Signup and view all the answers

Why do firms need to educate customers about new products?

<p>Because customers may not accept the product due to its novelty (A)</p> Signup and view all the answers

What was the benefit of the I-pod that allowed users to save songs they liked?

<p>Its ability to save the songs that you like (D)</p> Signup and view all the answers

The primary goal of new product development is to generate profits to cover the initial cost of innovation.

<p>True (A)</p> Signup and view all the answers

A new product has only one interpretation across different customers.

<p>False (B)</p> Signup and view all the answers

Conducting a series of evaluations is only necessary during the analysis/research phase in new product development.

<p>False (B)</p> Signup and view all the answers

The final stage of the business approach in new product development is the startup phase.

<p>True (A)</p> Signup and view all the answers

The primary benefit of concurrent engineering in NPD is to reduce production costs.

<p>False (B)</p> Signup and view all the answers

Involving customers in every stage of new product development is necessary to ensure product success.

<p>True (A)</p> Signup and view all the answers

The primary concern when selecting customers for involvement in new product development is their technical expertise.

<p>False (B)</p> Signup and view all the answers

Adopting a sustainable NPD strategy ensures that the new product will not fail after launch.

<p>False (B)</p> Signup and view all the answers

The primary purpose of involving customers in the NPD process is to ensure that the product reflects the needs of the market.

<p>False (B)</p> Signup and view all the answers

Customers are only involved in the idea generation stage of the NPD process.

<p>False (B)</p> Signup and view all the answers

The role of customers as co-creators is limited to the idea generation stage.

<p>False (B)</p> Signup and view all the answers

Involving customers in the NPD process can lead to unreliable and unuseful information if not done carefully.

<p>True (A)</p> Signup and view all the answers

Customers are only involved in the product development stage to define the final product design.

<p>False (B)</p> Signup and view all the answers

The primary role of customers as users is to test product performance.

<p>False (B)</p> Signup and view all the answers

Lead users are the only source of information for new product development.

<p>False (B)</p> Signup and view all the answers

Ranking ideas based on their importance to customers is not a key issue in the idea screening and selection stage.

<p>False (B)</p> Signup and view all the answers

A new product can be considered as a minor change in the existing product.

<p>True (A)</p> Signup and view all the answers

The NPD process is only critical for firms that want to stay ahead in the market.

<p>False (B)</p> Signup and view all the answers

Educating customers about new products is not necessary because they will automatically understand its benefits.

<p>False (B)</p> Signup and view all the answers

Introducing a new design of a product always requires significant resources and time to come to market.

<p>True (A)</p> Signup and view all the answers

Lead users are never willing to participate in evaluating emerging concepts.

<p>False (B)</p> Signup and view all the answers

A new product can never be considered as a change in the packaging of the existing product.

<p>False (B)</p> Signup and view all the answers

Introducing a new product with the same features but a new smell is never considered a new product.

<p>False (B)</p> Signup and view all the answers

Lead users are only passionate about improving products and are not loyal to the brand.

<p>False (B)</p> Signup and view all the answers

Product failure can occur when customers are not aware of the product's value.

<p>True (A)</p> Signup and view all the answers

Sustainable NPD strategy involves introducing a new product that only considers environmental sustainability criteria.

<p>False (B)</p> Signup and view all the answers

Reducing energy consumption is an example of adopting sustainable NPD strategy.

<p>True (A)</p> Signup and view all the answers

Adopting sustainable NPD strategy can lead to a decrease in sales.

<p>False (B)</p> Signup and view all the answers

Finding the right communication channel with customers is important to define their needs inaccurately.

<p>False (B)</p> Signup and view all the answers

Integrating customers in each stage of NPD is necessary to educate them about the product's value.

<p>True (A)</p> Signup and view all the answers

New technology should always be adopted without considering customers' needs.

<p>False (B)</p> Signup and view all the answers

Adopting sustainable NPD strategy can lead to an increase in operation costs.

<p>False (B)</p> Signup and view all the answers

The introduction of microcomputers in the 1960s was initially successful due to consumers' ability to predict all potential uses.

<p>False (B)</p> Signup and view all the answers

The Chrysler Cruiser was widely accepted in the industry immediately after its launch in the 1990s.

<p>False (B)</p> Signup and view all the answers

The primary purpose of educating customers about new products is to create a competitive position by controlling price.

<p>True (A)</p> Signup and view all the answers

The level of technical activities is less intense in industries that experience more complicated processes.

<p>False (B)</p> Signup and view all the answers

The I-pod was initially successful due to its ability to hold only a few songs.

<p>False (B)</p> Signup and view all the answers

The Dyson bagless vacuum cleaner was initially successful due to its ability to collect dirt in a transparent container.

<p>False (B)</p> Signup and view all the answers

Fax machines were widely accepted by consumers immediately after their introduction in the 1960s.

<p>False (B)</p> Signup and view all the answers

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