Innovation Management Chapter 9: New Product Development
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Questions and Answers

What is the primary purpose of new product development in the innovation process?

  • To generate profits to cover the initial cost (correct)
  • To introduce the right product to customers
  • To create an innovative idea
  • To test the market research capabilities
  • What is the outcome of idea generation in the business approach?

  • Generating a successful business idea (correct)
  • Developing a business plan
  • Completing a feasibility analysis
  • Implementing a startup phase
  • What is the primary focus of market research in new product development?

  • To analyze the financial feasibility of the product
  • To educate customers for the new product
  • To introduce the right product to customers (correct)
  • To adopt a sustainable NPD strategy
  • What is the primary reason for product failure after launch?

    <p>Insufficient market research</p> Signup and view all the answers

    What is the final stage of the business approach in new product development?

    <p>Commercialization</p> Signup and view all the answers

    What is the primary goal of the analysis/research phase in new product development?

    <p>To complete a feasibility analysis</p> Signup and view all the answers

    What is the primary outcome of adopting a sustainable NPD strategy?

    <p>Reducing product failure rates</p> Signup and view all the answers

    What is the primary focus of the startup phase in new product development?

    <p>Implementing a business plan</p> Signup and view all the answers

    What is the primary purpose of idea screening and selection?

    <p>To choose the best product concept that meets certain criteria</p> Signup and view all the answers

    What is the consequence of not replacing or innovating a product?

    <p>The demand for the product will decrease over time</p> Signup and view all the answers

    What is the term for the process of translating a selected idea into a physical product or a new feature?

    <p>Product development</p> Signup and view all the answers

    What is the primary benefit of concurrent engineering in NPD?

    <p>Improved communication and integration among teams</p> Signup and view all the answers

    What is the primary purpose of conducting a series of evaluations in the NPD process?

    <p>To assess the technical, commercial, and business feasibility of a concept</p> Signup and view all the answers

    What is the term for the process of identifying business opportunities for new products?

    <p>Idea generation</p> Signup and view all the answers

    What is the primary reason why NPD is critical for firms to stay in the market?

    <p>To stay competitive by innovating and replacing products</p> Signup and view all the answers

    What is the term for a tentative version of a product that includes features and benefits?

    <p>Prototype</p> Signup and view all the answers

    What is the primary purpose of managing and growing the firm in the context of organization feasibility?

    <p>To achieve commercial maturity</p> Signup and view all the answers

    What is the main objective of the industry/market feasibility assessment?

    <p>To assess the industry's attractiveness and major constraints</p> Signup and view all the answers

    What is the primary focus of a detailed business plan?

    <p>To provide a roadmap for implementation, investment, and ownership</p> Signup and view all the answers

    What occurs when sales start during the NPD process?

    <p>We begin to cover the initial cost</p> Signup and view all the answers

    What is the relationship between product/service desirability and target market attractiveness?

    <p>They are interdependent</p> Signup and view all the answers

    What is the primary difference between a business opportunity and a product concept?

    <p>A business opportunity is a possible idea, while a product concept is a clear description of benefits</p> Signup and view all the answers

    What is the primary purpose of identifying fatal flaws in the product or service?

    <p>To avoid potential risks and issues</p> Signup and view all the answers

    What is the primary focus of the concept development phase in the NPD process?

    <p>To generate ideas for new products or services</p> Signup and view all the answers

    What is the primary reason for involving customers in every stage of the new product development process?

    <p>To ensure that the product reflects their needs</p> Signup and view all the answers

    What is the main challenge in involving customers as a resource for ideas in the idea generation stage?

    <p>Finding the right customer groups to collect reliable information</p> Signup and view all the answers

    What is the role of customers as co-creators in the idea screening and selection stage?

    <p>Ranking ideas based on their importance to customers</p> Signup and view all the answers

    What is the primary concern when selecting customers for involvement in the new product development process?

    <p>Getting reliable and useful information from customers</p> Signup and view all the answers

    What is the role of customers as users in the product introduction stage?

    <p>Verifying product features</p> Signup and view all the answers

    Why is customers' involvement in the new product development process critical?

    <p>Because they provide valuable information and ideas</p> Signup and view all the answers

    What is the main benefit of involving customers in the product development stage?

    <p>Involving customers in a wide range of development tasks</p> Signup and view all the answers

    What is the main difference between customers as resources and customers as co-creators in the new product development process?

    <p>Customers as resources are involved in the idea generation stage, while customers as co-creators are involved in the product development stage</p> Signup and view all the answers

    What was the initial reaction of consumers to the introduction of fax machines in the 1960s?

    <p>They were skeptical about its potential uses</p> Signup and view all the answers

    What was a major challenge faced by firms when introducing totally new products to the market?

    <p>Educating the mass market about the product's value</p> Signup and view all the answers

    Why did consumers initially reject the Dyson bagless vacuum cleaner in the 1990s?

    <p>They did not want to see dirt collected in a transparent container</p> Signup and view all the answers

    What was the outcome of the introduction of the Chrysler Cruiser in the 1990s?

    <p>It was widely accepted in the industry</p> Signup and view all the answers

    What was a key feature of the marketing campaign for the I-pod when it was introduced?

    <p>It provided a detailed explanation of its benefits</p> Signup and view all the answers

    What is a characteristic of industries that experience more complicated processes in new product development?

    <p>They have a high level of technical activities</p> Signup and view all the answers

    Why do firms need to educate customers about new products?

    <p>Because customers may not accept the product due to its novelty</p> Signup and view all the answers

    What was the benefit of the I-pod that allowed users to save songs they liked?

    <p>Its ability to save the songs that you like</p> Signup and view all the answers

    The primary goal of new product development is to generate profits to cover the initial cost of innovation.

    <p>True</p> Signup and view all the answers

    A new product has only one interpretation across different customers.

    <p>False</p> Signup and view all the answers

    Conducting a series of evaluations is only necessary during the analysis/research phase in new product development.

    <p>False</p> Signup and view all the answers

    The final stage of the business approach in new product development is the startup phase.

    <p>True</p> Signup and view all the answers

    The primary benefit of concurrent engineering in NPD is to reduce production costs.

    <p>False</p> Signup and view all the answers

    Involving customers in every stage of new product development is necessary to ensure product success.

    <p>True</p> Signup and view all the answers

    The primary concern when selecting customers for involvement in new product development is their technical expertise.

    <p>False</p> Signup and view all the answers

    Adopting a sustainable NPD strategy ensures that the new product will not fail after launch.

    <p>False</p> Signup and view all the answers

    The primary purpose of involving customers in the NPD process is to ensure that the product reflects the needs of the market.

    <p>False</p> Signup and view all the answers

    Customers are only involved in the idea generation stage of the NPD process.

    <p>False</p> Signup and view all the answers

    The role of customers as co-creators is limited to the idea generation stage.

    <p>False</p> Signup and view all the answers

    Involving customers in the NPD process can lead to unreliable and unuseful information if not done carefully.

    <p>True</p> Signup and view all the answers

    Customers are only involved in the product development stage to define the final product design.

    <p>False</p> Signup and view all the answers

    The primary role of customers as users is to test product performance.

    <p>False</p> Signup and view all the answers

    Lead users are the only source of information for new product development.

    <p>False</p> Signup and view all the answers

    Ranking ideas based on their importance to customers is not a key issue in the idea screening and selection stage.

    <p>False</p> Signup and view all the answers

    A new product can be considered as a minor change in the existing product.

    <p>True</p> Signup and view all the answers

    The NPD process is only critical for firms that want to stay ahead in the market.

    <p>False</p> Signup and view all the answers

    Educating customers about new products is not necessary because they will automatically understand its benefits.

    <p>False</p> Signup and view all the answers

    Introducing a new design of a product always requires significant resources and time to come to market.

    <p>True</p> Signup and view all the answers

    Lead users are never willing to participate in evaluating emerging concepts.

    <p>False</p> Signup and view all the answers

    A new product can never be considered as a change in the packaging of the existing product.

    <p>False</p> Signup and view all the answers

    Introducing a new product with the same features but a new smell is never considered a new product.

    <p>False</p> Signup and view all the answers

    Lead users are only passionate about improving products and are not loyal to the brand.

    <p>False</p> Signup and view all the answers

    Product failure can occur when customers are not aware of the product's value.

    <p>True</p> Signup and view all the answers

    Sustainable NPD strategy involves introducing a new product that only considers environmental sustainability criteria.

    <p>False</p> Signup and view all the answers

    Reducing energy consumption is an example of adopting sustainable NPD strategy.

    <p>True</p> Signup and view all the answers

    Adopting sustainable NPD strategy can lead to a decrease in sales.

    <p>False</p> Signup and view all the answers

    Finding the right communication channel with customers is important to define their needs inaccurately.

    <p>False</p> Signup and view all the answers

    Integrating customers in each stage of NPD is necessary to educate them about the product's value.

    <p>True</p> Signup and view all the answers

    New technology should always be adopted without considering customers' needs.

    <p>False</p> Signup and view all the answers

    Adopting sustainable NPD strategy can lead to an increase in operation costs.

    <p>False</p> Signup and view all the answers

    The introduction of microcomputers in the 1960s was initially successful due to consumers' ability to predict all potential uses.

    <p>False</p> Signup and view all the answers

    The Chrysler Cruiser was widely accepted in the industry immediately after its launch in the 1990s.

    <p>False</p> Signup and view all the answers

    The primary purpose of educating customers about new products is to create a competitive position by controlling price.

    <p>True</p> Signup and view all the answers

    The level of technical activities is less intense in industries that experience more complicated processes.

    <p>False</p> Signup and view all the answers

    The I-pod was initially successful due to its ability to hold only a few songs.

    <p>False</p> Signup and view all the answers

    The Dyson bagless vacuum cleaner was initially successful due to its ability to collect dirt in a transparent container.

    <p>False</p> Signup and view all the answers

    Fax machines were widely accepted by consumers immediately after their introduction in the 1960s.

    <p>False</p> Signup and view all the answers

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