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Questions and Answers
What is the first step in the injury response protocol?
What is the first step in the injury response protocol?
- Clear the immediate area
- Do not apologize for injury
- Call for Manager on Duty
- Ask the guest if they are hurt (correct)
What should you do if you find an injured guest?
What should you do if you find an injured guest?
- Clear the immediate area
- Fill out Incident Form with facts only
- Call for Manager on Duty
- Do not touch injured guest (correct)
What should you avoid doing when filling out the Incident Form?
What should you avoid doing when filling out the Incident Form?
- Clear the immediate area
- Call for Manager on Duty
- Do not apologize for injury (correct)
- Ask the guest if they are hurt
What action should be taken if an injury occurs?
What action should be taken if an injury occurs?
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