Podcast
Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App
Questions and Answers
What is the first step in the injury response protocol?
What is the first step in the injury response protocol?
- Clear the immediate area
- Do not apologize for injury
- Call for Manager on Duty
- Ask the guest if they are hurt (correct)
What should you do if you find an injured guest?
What should you do if you find an injured guest?
- Clear the immediate area
- Fill out Incident Form with facts only
- Call for Manager on Duty
- Do not touch injured guest (correct)
What should you avoid doing when filling out the Incident Form?
What should you avoid doing when filling out the Incident Form?
- Clear the immediate area
- Call for Manager on Duty
- Do not apologize for injury (correct)
- Ask the guest if they are hurt
What action should be taken if an injury occurs?
What action should be taken if an injury occurs?
Signup and view all the answers
Flashcards are hidden until you start studying
