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Information Systems User Satisfaction and Technology Acceptance Quiz

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Information Systems User Satisfaction and Technology Acceptance Quiz

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Questions and Answers

What factors does the technology acceptance model (TAM) specify that can lead to better attitudes about the information system?

Size of the organization, CEO's favorite technology, and the company's age

Speed of the technology, color scheme of the interface, and organization's profit margins

Ease of its use, quality of the information system, and perceived usefulness of the technology (correct)

Perceived cost of the technology and its security features

What does technology diffusion measure within an organization?

How widely technology is spread throughout the organization (correct)

The number of employees who don't use technology

The number of times technology crashes in a month

The amount of money invested in technology by the organization

What are some characteristics of a quality information system according to the text?

Flexible, efficient, accessible, and timely (correct)

It should be expensive and complex

It should have the latest trending features

It must be colorful and visually appealing

What does user satisfaction with a computer system and the information it generates depend on?

The quality of the system and the information Signup and view all the answers

How can you determine the actual usage of an information system?

By measuring technology diffusion and infusion Signup and view all the answers

Why is it important for reengineering and continuous improvement efforts to result in satisfied users?

For the efforts to be effective throughout the organization Signup and view all the answers

What is the main difference between technology diffusion and technology infusion?

Diffusion measures how deeply embedded technology is, while infusion measures the extent to which technology permeates an area. Signup and view all the answers

In the context of the architectural firm mentioned, what does a high level of infusion mean?

Using computers in all aspects of designing a building Signup and view all the answers

Why might a firm have a high level of infusion in one part of its operations but a low level of diffusion overall?

If computers are used extensively in one area but not for other business functions Signup and view all the answers

What are some factors that influence diffusion and infusion within an organization?

All of the above options Signup and view all the answers

How does the TOE framework relate to diffusion and infusion in organizations?

It takes into account technological advancements and environmental factors. Signup and view all the answers

Why might technology diffusion and infusion vary among different areas of an organization?

Because of the varying availability of technology in different areas Signup and view all the answers