Information Systems User Satisfaction and Technology Acceptance Quiz
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Questions and Answers

What factors does the technology acceptance model (TAM) specify that can lead to better attitudes about the information system?

  • Size of the organization, CEO's favorite technology, and the company's age
  • Speed of the technology, color scheme of the interface, and organization's profit margins
  • Ease of its use, quality of the information system, and perceived usefulness of the technology (correct)
  • Perceived cost of the technology and its security features

What does technology diffusion measure within an organization?

  • How widely technology is spread throughout the organization (correct)
  • The number of employees who don't use technology
  • The number of times technology crashes in a month
  • The amount of money invested in technology by the organization

What are some characteristics of a quality information system according to the text?

  • Flexible, efficient, accessible, and timely (correct)
  • It should be expensive and complex
  • It should have the latest trending features
  • It must be colorful and visually appealing

What does user satisfaction with a computer system and the information it generates depend on?

<p>The quality of the system and the information (C)</p> Signup and view all the answers

How can you determine the actual usage of an information system?

<p>By measuring technology diffusion and infusion (A)</p> Signup and view all the answers

Why is it important for reengineering and continuous improvement efforts to result in satisfied users?

<p>For the efforts to be effective throughout the organization (C)</p> Signup and view all the answers

What is the main difference between technology diffusion and technology infusion?

<p>Diffusion measures how deeply embedded technology is, while infusion measures the extent to which technology permeates an area. (C)</p> Signup and view all the answers

In the context of the architectural firm mentioned, what does a high level of infusion mean?

<p>Using computers in all aspects of designing a building (B)</p> Signup and view all the answers

Why might a firm have a high level of infusion in one part of its operations but a low level of diffusion overall?

<p>If computers are used extensively in one area but not for other business functions (D)</p> Signup and view all the answers

What are some factors that influence diffusion and infusion within an organization?

<p>All of the above options (D)</p> Signup and view all the answers

How does the TOE framework relate to diffusion and infusion in organizations?

<p>It takes into account technological advancements and environmental factors. (B)</p> Signup and view all the answers

Why might technology diffusion and infusion vary among different areas of an organization?

<p>Because of the varying availability of technology in different areas (D)</p> Signup and view all the answers

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