Information Systems User Satisfaction and Technology Acceptance Quiz
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Questions and Answers

What factors does the technology acceptance model (TAM) specify that can lead to better attitudes about the information system?

  • Size of the organization, CEO's favorite technology, and the company's age
  • Speed of the technology, color scheme of the interface, and organization's profit margins
  • Ease of its use, quality of the information system, and perceived usefulness of the technology (correct)
  • Perceived cost of the technology and its security features
  • What does technology diffusion measure within an organization?

  • How widely technology is spread throughout the organization (correct)
  • The number of employees who don't use technology
  • The number of times technology crashes in a month
  • The amount of money invested in technology by the organization
  • What are some characteristics of a quality information system according to the text?

  • Flexible, efficient, accessible, and timely (correct)
  • It should be expensive and complex
  • It should have the latest trending features
  • It must be colorful and visually appealing
  • What does user satisfaction with a computer system and the information it generates depend on?

    <p>The quality of the system and the information</p> Signup and view all the answers

    How can you determine the actual usage of an information system?

    <p>By measuring technology diffusion and infusion</p> Signup and view all the answers

    Why is it important for reengineering and continuous improvement efforts to result in satisfied users?

    <p>For the efforts to be effective throughout the organization</p> Signup and view all the answers

    What is the main difference between technology diffusion and technology infusion?

    <p>Diffusion measures how deeply embedded technology is, while infusion measures the extent to which technology permeates an area.</p> Signup and view all the answers

    In the context of the architectural firm mentioned, what does a high level of infusion mean?

    <p>Using computers in all aspects of designing a building</p> Signup and view all the answers

    Why might a firm have a high level of infusion in one part of its operations but a low level of diffusion overall?

    <p>If computers are used extensively in one area but not for other business functions</p> Signup and view all the answers

    What are some factors that influence diffusion and infusion within an organization?

    <p>All of the above options</p> Signup and view all the answers

    How does the TOE framework relate to diffusion and infusion in organizations?

    <p>It takes into account technological advancements and environmental factors.</p> Signup and view all the answers

    Why might technology diffusion and infusion vary among different areas of an organization?

    <p>Because of the varying availability of technology in different areas</p> Signup and view all the answers

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