Information Systems Evaluation Methods
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Questions and Answers

Reengineering involves making incremental changes to business processes to achieve breakthrough results.

False

Continuous improvement refers to a one-time effort to optimize business processes.

False

One of the categories of organizational structure mentioned in the text is virtual structure.

True

Total Cost of Ownership in IS evaluation includes only the cost to acquire the technology.

<p>False</p> Signup and view all the answers

One of the approaches to evaluating IS mentioned is examining earnings growth as a measure of profit increase.

<p>True</p> Signup and view all the answers

User satisfaction is mentioned as a quantitative measure of evaluating IS performance.

<p>False</p> Signup and view all the answers

In a traditional organizational structure, those at the top have less decision authority and impact on business goals.

<p>False</p> Signup and view all the answers

A flat organizational structure often involves reducing the number of management levels.

<p>True</p> Signup and view all the answers

In a project organizational structure, each major product has the same departments for marketing and finance.

<p>False</p> Signup and view all the answers

Team organizational structures are always temporary and consist of large teams.

<p>False</p> Signup and view all the answers

A virtual organizational structure involves individuals and teams working only in the same geographic location.

<p>False</p> Signup and view all the answers

Organizational change can be triggered by activities wrought by competitors or stockholders.

<p>True</p> Signup and view all the answers

To achieve a breakthrough in business results, organizations must stick to their existing processes and structures.

<p>False</p> Signup and view all the answers

Continuous improvement involves constantly seeking ways to deteriorate business processes and reduce value of products and services.

<p>False</p> Signup and view all the answers

User satisfaction is not important for the effectiveness of reengineering and continuous improvement efforts.

<p>False</p> Signup and view all the answers

Technology diffusion measures how narrowly technology is spread throughout an organization.

<p>False</p> Signup and view all the answers

Technology diffusion and infusion mean the same thing when it comes to the extent of technology usage in an organization.

<p>False</p> Signup and view all the answers

All support applications are considered essential for an organization's operations according to the applications portfolio.

<p>False</p> Signup and view all the answers

Potential strategic applications are already developed strategic systems that are currently in use by a business.

<p>False</p> Signup and view all the answers

Alignment of information systems with the company's goals is mainly achieved by considering the available technology first.

<p>False</p> Signup and view all the answers

A competitive advantage for a firm can never be dependent on a carefully designed information system.

<p>False</p> Signup and view all the answers

After an information system has been implemented, management does not need to assess its success in achieving goals.

<p>False</p> Signup and view all the answers

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