Information Systems Evaluation Methods

Reengineering involves making incremental changes to business processes to achieve breakthrough results.

Continuous improvement refers to a one-time effort to optimize business processes.

One of the categories of organizational structure mentioned in the text is virtual structure.

Total Cost of Ownership in IS evaluation includes only the cost to acquire the technology.

One of the approaches to evaluating IS mentioned is examining earnings growth as a measure of profit increase.

User satisfaction is mentioned as a quantitative measure of evaluating IS performance.

In a traditional organizational structure, those at the top have less decision authority and impact on business goals.

A flat organizational structure often involves reducing the number of management levels.

In a project organizational structure, each major product has the same departments for marketing and finance.

Team organizational structures are always temporary and consist of large teams.

A virtual organizational structure involves individuals and teams working only in the same geographic location.

Organizational change can be triggered by activities wrought by competitors or stockholders.

To achieve a breakthrough in business results, organizations must stick to their existing processes and structures.

Continuous improvement involves constantly seeking ways to deteriorate business processes and reduce value of products and services.

User satisfaction is not important for the effectiveness of reengineering and continuous improvement efforts.

Technology diffusion measures how narrowly technology is spread throughout an organization.

Technology diffusion and infusion mean the same thing when it comes to the extent of technology usage in an organization.

All support applications are considered essential for an organization's operations according to the applications portfolio.

Potential strategic applications are already developed strategic systems that are currently in use by a business.

Alignment of information systems with the company's goals is mainly achieved by considering the available technology first.

A competitive advantage for a firm can never be dependent on a carefully designed information system.

After an information system has been implemented, management does not need to assess its success in achieving goals.