Information Systems Development Methodologies

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10 Questions

What is the essence of implementing an enterprise-wide system, according to the lecture?

Information, not information technology

Why is it important to see resistance as a source of ideas, innovation, and creativity in the implementation of an enterprise-wide system?

To encourage effective dialogue and engagement with users

What are the key aspects of an Information Systems Development (ISD) methodology?

Purposeful, controlled, rigorous, meaningful, relevant, and reproducible

What is the reason for having different types of ISD methodologies?

Degrees of the problem domain, hard and soft

What is the relationship between the implementation of an enterprise-wide system and the development lifecycle?

The implementation of an enterprise-wide system is a continuous process that spans multiple stages of the development lifecycle

What is the main idea behind Systems Theory?

The whole is greater than the sum of its parts.

What is the primary goal of ETHICS methodology?

To achieve mutual beneficial relationships between employees and the organization, leading to job efficiency and job satisfaction.

What are the three categories of participation in ETHICS methodology?

Consultative democracy, Representative democracy, and Consensus democracy.

What skills are required to use Soft Systems Methodology (SSM) effectively?

High degree of political and interpersonal skills, as well as abstract and conceptual thinking.

Why is Soft Systems Methodology (SSM) not widely used in real-world issues?

It is not popular in real-world issues due to its focus on unstructured problem situations, which require a high degree of analytical and problem-solving skills.

Study Notes

Information Systems Development Methodologies

  • Role and involvement of end users, and trying to predict and measure intangible benefits and costs on the enterprise-wide system are crucial.

Steps to Improve the Exploitation of Enterprise Wide Based Systems

  • Implementation of enterprise-wide systems should be seen as a continuous process.
  • Ensure that the new system allows users to do what they could do in the old legacy system with extra and value-adding features.
  • Encourage effective dialogue and engagement with users.
  • Allow users to play with the enterprise-wide system.
  • Resistances should be seen as a source of ideas, innovation, and creativity.
  • Understand that the essence is information, not information technology.
  • Avoid controlling and planning all aspects, as it will take a life of its own.

Relationship to Development Lifecycle

  • Problem Identification, Feasibility Study, Systems Investigation, Systems Analysis, Systems Design, Implementation, and Review & Maintenance are stages of the development lifecycle.

ISD Methodologies

  • Key aspects of a methodology include promoting purposeful, controlled, and rigorous activities that produce meaningful, relevant, and reproducible results.
  • A methodology is only a means to an end, not an end in itself.

Why Do We Have Different Types of Methodologies?

  • Different types of methodologies exist due to varying degrees of problem domain, hard and soft, and people's particular mindsets.
  • Hard methodologies are easier to use, while soft methodologies provide greater insight.

Types of Methodologies

General Systems Theory

  • General Systems Theory is an interdisciplinary conceptual framework focusing on the wholeness, pattern, relationship, hierarchical order, integration, and organization of phenomena.
  • The basic idea behind Systems Theory is that the whole is greater than the sum of its parts.

Participative Methodologies

Participative Approach (ETHICS, SSM)

  • ETHICS (Effective Technical and Human Implementation of Computer-based Systems) aims to achieve mutual beneficial relationships between employees and organizations, job efficiency, and job satisfaction.
  • ETHICS considers participation as three categories: consultative democracy, representative democracy, and consensus democracy.

Soft Systems Methodology (SSM)

  • SSM demands high political and interpersonal skills from the user.
  • The methodology requires abstract and conceptual thinking.
  • SSM focuses on analyzing problems that require good analysis.
  • SSM is not popular in real-world issues but is widely used for unstructured problem situations.

This quiz covers the role of end users and measuring benefits and costs in enterprise-wide systems, as well as steps to improve the implementation of such systems.

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