Information Systems Chapter 11 Quiz

<p>Hidden coordination costs (C)</p> Signup and view all the answers

<p>It impacts structure and strategy. (D)</p> Signup and view all the answers

<p>Information systems functionality (C)</p> Signup and view all the answers

<p>Hidden coordination costs (B)</p> Signup and view all the answers

<p>Faster roll-out and implementation process (A)</p> Signup and view all the answers

<p>Build phase (A)</p> Signup and view all the answers

<p>They are run simultaneously for a limited time (B)</p> Signup and view all the answers

<p>To incorporate best practices into application code (A)</p> Signup and view all the answers

<p>It involves a test run in a single business unit before wider rollout (A)</p> Signup and view all the answers

<p>Direct (D)</p> Signup and view all the answers

<p>Prototyping (C)</p> Signup and view all the answers

<p>Increased speed of development (C)</p> Signup and view all the answers

<p>They can be more satisfied with the results. (B)</p> Signup and view all the answers

<p>Inexperienced end-users might not follow rigorous development stages. (C)</p> Signup and view all the answers

<p>Configuring or customizing off-the-shelf software before implementation. (A)</p> Signup and view all the answers

<p>End-users create more requests for development support. (C)</p> Signup and view all the answers

<p>To ensure the system's viability from a technology standpoint. (D)</p> Signup and view all the answers

<p>Economic feasibility analysis. (A)</p> Signup and view all the answers

<p>End-users may overlook documentation and testing. (A)</p> Signup and view all the answers

<p>The original developer may be the only one capable of maintaining the software. (A)</p> Signup and view all the answers

<p>To analyze customer behavior using data (A)</p> Signup and view all the answers

<p>Lower switching costs compared to proprietary software (A)</p> Signup and view all the answers

<p>Security vulnerabilities due to open access to the code (D)</p> Signup and view all the answers

<p>The likelihood of user adoption and acceptance (A)</p> Signup and view all the answers

<p>Complex integration processes (B)</p> Signup and view all the answers

<p>Is likely to remain underfunded (A)</p> Signup and view all the answers

<p>Refers to enhancements made by individual developers (D)</p> Signup and view all the answers

<p>Support quality can vary significantly (D)</p> Signup and view all the answers

<p>It delivers a hidden, malicious payload after installation. (A)</p> Signup and view all the answers

<p>Notice (D)</p> Signup and view all the answers

<p>To replicate themselves and overwhelm network resources. (C)</p> Signup and view all the answers

<p>Software that monitors behavior and may transfer personal information. (B)</p> Signup and view all the answers

<p>To overwhelm an online service and force it offline. (C)</p> Signup and view all the answers

<p>Reducing potential negative impacts on stakeholders. (B)</p> Signup and view all the answers

<p>Access (C)</p> Signup and view all the answers

<p>It identifies ethical principles relevant to the firm. (D)</p> Signup and view all the answers

<p>To control access to and from the company network (D)</p> Signup and view all the answers

<p>Securing sensitive data like financial transactions (C)</p> Signup and view all the answers

<p>Determining ownership of digital data (C)</p> Signup and view all the answers

<p>IT is a technological infrastructure, while IS is a sociotechnical system (A)</p> Signup and view all the answers

<p>25% (B)</p> Signup and view all the answers

<p>Replacing an existing technology with a new one (C)</p> Signup and view all the answers

<p>First order change (B)</p> Signup and view all the answers

<p>Potential job loss for local employees (A)</p> Signup and view all the answers

Outsourcing information systems can present challenges like hidden coordination costs and a deceptive underestimation of its importance.

Acquiring information systems can use custom design, selecting existing systems, or end-user development.

The implementation phase of the system development life cycle (SDLC) includes installation, operations, and maintenance.

During the system development life cycle (SDLC), managers are most involved in the definition and implementation phases.

System selection and the system development life cycle (SDLC) differ most noticeably during the definition and build phases.

The relationship between the steering committee and the total cost of ownership (TCO) of an IS project is significant.

Methods for funding information systems include various approaches with varying advantages and disadvantages.

The general phases of a system life-cycle process include definition, build, and implementation.

Software that dramatically reduces the time to obtain and implement software.

Software vendors incorporating best practices into their applications.

Purchasing pre-built applications to benefit from vendor's economies of scale.

Software from large companies, tested extensively, likely with many users.

Parallel, Direct, Phased, Pilot are different ways to replace old systems with new ones.

Using prototypes to gather user feedback and design user interfaces during the SDLC.

A selection process similar to the SDLC, with an additional vendor selection phase after definition and before build.

Evaluates the likelihood of users accepting and using a new system. It assesses the impact on employees, work processes, and overall acceptance.

A strategic approach to managing customer interactions, using data to understand customer needs and behaviors. It aims to improve customer satisfaction and loyalty.

Offer flexibility, cost savings, community support, and security due to open code review and contributions.

Potential for compatibility issues, unpredictable costs, and varying levels of support due to community-driven development.

A systematic assessment of potential threats and vulnerabilities to identify risks and prioritize areas for improvement.

Managers must prioritize security due to its potential impact on the organization's operations, reputation, and finances.

Integrated software applications that support various business functions, such as finance, supply chain, and human resources.

Software with publicly accessible source code, allowing users to modify and distribute it freely.

A program disguised as useful, but secretly contains harmful code that activates after installation.

Malicious code that spreads through network vulnerabilities to infect multiple computers, causing network overload.

Software that secretly tracks computer activity, collects data, and sends it to others, often slowing down the computer.

An attack that floods a network with traffic, overwhelming it and making it unusable, often as a distraction for other attacks.

The right to be informed when personal data is collected and how it will be used.

The ability to be informed about and consent to data usage across different organizations.

The right to access and correct personal information held by organizations.

Organizations must protect personal information from unauthorized access and keep it safe.

End-user development empowers users to build their desired functionalities, leading to higher satisfaction with the result as they can customize features according to their needs.

End-user development can limit the number of requests received by IT departments, allowing them to focus on projects that require their expertise.

Make and Buy refers to the modern approach of using readily available software and customizing it before implementation. It contrasts with the traditional 'make or buy' decision between building software in-house or purchasing a ready-made solution.

End-user development can lead to unreliable quality standards due to the lack of structured development processes, testing, and documentation that experienced developers follow.

End-user development is often focused on rapid implementation, which can increase the chances of errors due to the lack of rigorous testing and attention to detail.

Lack of standardized documentation and development practices in end-user development can make it challenging to update, repair, or use the software for anyone other than the original developer.

Even though end-user development aims to reduce IS burden, it can sometimes increase it as users may require assistance throughout the development process and for managing the software after release.

Feasibility analysis evaluates the viability of an IT investment. Technical feasibility assesses the technical aspects, Economic feasibility analyzes cost-benefit, and Behavioral feasibility considers the user's acceptance and adoption of the proposed system.

A security system that acts as a barrier between your computer network and the external world. It controls the flow of data in and out of your network, blocking unauthorized access.

Firewalls are typically placed at the edge of an organization's network, where it connects to the internet, to protect against external threats. They can also be installed on individual computers.

The process of converting data into an unreadable format (ciphertext) that can only be accessed with a key. This helps protect sensitive information from unauthorized access.

Encryption is used in many ways, such as:

• Secure communication: Encrypting emails, messages, and online transactions.
• Data storage: Protecting sensitive databases and files at rest.
• Online banking: Ensuring secure access to accounts and transactions.

The moral principles and guidelines that govern the use and development of information systems. It addresses issues like privacy, security, intellectual property, and accountability.

Examples of challenges include:

• Privacy: Protecting personal data from unauthorized access and misuse.
• Security: Ensuring systems are protected from hacking and data breaches.
• Intellectual property: Protecting software, patents, and copyrights.

A minor change in how a task is performed, with minimal impact on the underlying process or system. It is often easier to manage and implement.

A significant change that affects the process or system itself. It requires a deeper understanding and more extensive effort to implement.