Business Information Systems - Chapter 7
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Questions and Answers

What does the term 'BIS acquisition' describe?

The method of obtaining an information system for a business.

What are the three main choices for acquiring BIS?

  • Cloud-based
  • Bespoke (tailor-made) (correct)
  • End-user-developed (correct)
  • Off-the-shelf (packaged) (correct)
  • What is the SDLC?

    The systems development lifecycle.

    What are the typical stages of the SDLC?

    <p>All of the above</p> Signup and view all the answers

    What are the three main methods for acquiring information systems?

    <p>Bespoke development, off-the-shelf software, and end-user development.</p> Signup and view all the answers

    Bespoke development is generally considered the most expensive way of developing information systems.

    <p>True</p> Signup and view all the answers

    What is the major benefit of off-the-shelf software packages?

    <p>Their low cost.</p> Signup and view all the answers

    What is the primary difference between bespoke development and off-the-shelf software acquisition?

    <p>The level of customization and control.</p> Signup and view all the answers

    What are the three critical factors that influence the choice of acquisition method?

    <p>All of the above</p> Signup and view all the answers

    The SDLC approach recognizes that systems are developed in a series of steps or phases and that each phase must be completed before the next one begins.

    <p>True</p> Signup and view all the answers

    What is the purpose of the initiation phase?

    <p>To establish if the project is feasible and then prepare for a successful project.</p> Signup and view all the answers

    What is the primary purpose of the feasibility study?

    <p>To ensure that the project is a viable business proposition.</p> Signup and view all the answers

    What are the three main feasibility criteria that are usually cited?

    <p>All of the above</p> Signup and view all the answers

    What is the purpose of systems analysis?

    <p>To capture the business requirements of a system.</p> Signup and view all the answers

    The systems design phase is a broad scope that encompasses choosing a database management system, establishing general systems security standards, and determining data storage requirements.

    <p>True</p> Signup and view all the answers

    What is the primary activity of the system build phase?

    <p>The creation of software by programmers.</p> Signup and view all the answers

    What is the purpose of system implementation?

    <p>To ensure the practical issues of installing and configuring the system are addressed.</p> Signup and view all the answers

    What is the primary function of the maintenance phase?

    <p>To ensure that the system continues to operate effectively and to address any necessary changes or enhancements.</p> Signup and view all the answers

    The RAD approach involves using prototyping to involve users and increase development speed.

    <p>True</p> Signup and view all the answers

    What is the primary advantage of using prototyping in the systems development lifecycle?

    <p>It provides a more realistic representation of systems development and allows for user feedback and adjustments throughout the process.</p> Signup and view all the answers

    The traditional SDLC model was primarily designed for systems that are being acquired using a bespoke development approach.

    <p>True</p> Signup and view all the answers

    A 'make' decision in the SDLC for packaged software indicates that a bespoke solution is probably required.

    <p>True</p> Signup and view all the answers

    What is the primary focus of the analysis phase for packaged software?

    <p>To determine the business requirements and compare them with the features offered by the package.</p> Signup and view all the answers

    The design phase for packaged software is generally less complex than for bespoke software development.

    <p>True</p> Signup and view all the answers

    What is the main objective of the build phase for packaged software?

    <p>To configure and customize the package to meet the organization's specific needs.</p> Signup and view all the answers

    User-developed software applications are typically designed for a much larger scale than bespoke software applications.

    <p>False</p> Signup and view all the answers

    What is the first step involved in the SDLC for user-developed software?

    <p>Initiation.</p> Signup and view all the answers

    One of the major benefits of user-developed software is that end-users do not need to present information system requirements to an IS/IT specialist for subsequent development.

    <p>True</p> Signup and view all the answers

    User-developed software tends to be developed using a more formal design approach than bespoke software.

    <p>False</p> Signup and view all the answers

    The maintenance of user-developed software is generally considered less problematic than for other forms of software acquisition.

    <p>False</p> Signup and view all the answers

    Study Notes

    Business Information Systems - Chapter 7

    • The sixth edition of the Business Information Systems textbook by Paul Bocij, Andrew Greasley, and Simon Hickie covers technology, development, and management for modern business.
    • Chapter 7 introduces acquiring and developing Business Information Systems (BIS).
    • Learning Objectives (LOs) outline key aspects:
      • Introduction to BIS acquisition.
      • Methods and reasons for acquiring information systems.
      • Software acquisition and the Systems Development Lifecycle (SDLC).
      • Rapid Application Development (RAD) and Prototyping.
      • Purchasing off-the-shelf packages.
      • User-developed applications.

    1.1 BIS Acquisition

    • BIS acquisition describes the process of obtaining an information system for a business.
    • This involves evaluation and implementation of the BIS.
    • Main choices for BIS acquisition include:
      • Off-the-shelf (packaged) software.
      • Bespoke (tailor-made) applications.
      • Systems developed by end-users (non-IT professionals).
      • In-house or outsourced bespoke development.

    1.2 Systems Development Lifecycle (SDLC)

    • Information systems projects generally follow a logical series of development phases known as the SDLC.

    1.3 SDLC Stages

    • Common SDLC stages in BIS projects are:
      • Initiation
      • Feasibility study
      • Business requirements analysis
      • Systems design
      • System build and implementation
      • Review and maintenance

    2. Methods for Acquiring Information Systems

    • Part I of Learning Objective 2 details acquisition methods:

      • Bespoke (custom) development
      • Purchasing off-the-shelf software
      • User-developed software
      • Hybrid acquisition approaches
    • Part II explores factors influencing software acquisition:

      • Time, cost and quality
    • Three main acquisition methods are:

      • Bespoke development (custom)
      • Off-the-shelf package software
      • End-user development
    • Figure 7.2 (p. 251) summarizes these alternatives.

    2.1 Bespoke Development

    • Bespoke development involves creating a system from scratch.
    • The development team can be in-house or outsourced (done by a software house).
    • Benefits include tailoring to precise business needs and potentially giving a competitive edge if competitors do not have similar software solutions.
    • Drawbacks include higher cost and potential longer development times (often with delays), and possible issues with quality control.

    2.2 Purchasing Off-the-shelf Software

    • Off-the-shelf software represents pre-written applications used by multiple companies.
    • Disadvantages include potential incompatibility with existing business processes and a lack of specific features.
    • Advantages include lower cost compared to bespoke solutions and usually faster delivery.

    2.3 User-developed Software

    • User-developed software is created by non-IT professionals (business users).
    • Features are more limited in terms of scope (often departmental or personal), and usually focus on output/reports rather than input.
    • Can be developed in-house by IT or end-users.

    2.4 Hybrid Approaches to Systems Acquisition

    • Not mutually exclusive to a project
    • Generically needed software can be purchased (like office productivity packages)
    • Where competitive advantage is needed, bespoke solutions might be necessary.

    3. Software Acquisition and the SDLC

    • Chapter 3 explores how the SDLC applies to software acquisition.
      • Initiation: The startup phase used to evaluate project feasibility.
      • Feasibility assessment: Analysis of the project's viability regarding technical, economic and operational aspects.
      • Systems analysis: To gather business requirements from users and external sources.
      • System design: Details the technical aspects including choosing database management system (DBMS) and security standards, also screen design, data capture and storage requirements.
      • System build: Code implementation and testing by developers, programmers, and end-users.
      • System implementation and changeover: Testing, staff education, and transition from the old to the new.
      • Review and maintenance: involves fixing errors and introducing enhancements.

    4. Rapid Application Development (RAD) and Prototyping

    • Evidence from project failures implies that some traditional methods such as SDLC can result in late or inappropriate system delivery. Advantages of RAD over traditional methods:
    • Better understanding between users and developers. More time-friendly development. Closely matches user needs because the time-frame is shorter
    • Disadvantages of RAD: User involvement may be difficult to manage
    • Benefits of Prototyping:
      • End-users can interact with prototypes.
      • Iterative design.
      • Easier to address technical and design constraints upfront.
      • Easier to gain buy-in by stakeholders

    5. Purchase of an Off-the-shelf Package

    • The SDLC applies to packaged software acquisition, albeit with modifications. •Initiation •Feasibility •Analysis •Design •Build •Implementation •Maintenance and review.

    6. User-Developed Applications

    • User-developed applications are created by non-IT professionals (business users).
    • User-developed applications are often smaller in scope than large corporate applications and follow similar steps to bespoke development.

    Learning Objective 6: User-Developed Applications

    • What is a user-developed application? Explain the types and main characteristics.
    • How the SDLC applies to user-developed software; step-by-step process.
      • Initiation: identifying need.
      • Feasibility: ensure tools are available and cost is reasonable.
      • Analysis: user inputs, requirements, and technical aspects.
      • Design: focusing on usability for end-users (like trial and error design).
      • Build: generating required software.
      • Implementation: transition to using the new system.
      • Maintenance and review: ongoing upkeep and improvements.

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    Related Documents

    IT Chapter Seven 2024-2025 PDF

    Description

    Explore the essentials of acquiring and developing Business Information Systems in Chapter 7 of the sixth edition textbook. This chapter covers methodologies for BIS acquisition, including software options, the Systems Development Lifecycle, and user-developed applications. Enhance your understanding of the processes involved in evaluating and implementing effective information systems for modern businesses.

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