10 Questions
Which of the following types of bureaucracies can be detrimental to an organization's efficiency?
Rigid bureaucracy
What is the primary goal of periodically studying the actual operation of a social organization?
To identify areas for improvement
What is the term for the unwritten rules that govern behavior in a group or organization?
Group norms
What is the term for the assigned responsibilities within a group or organization?
Group roles
What is the primary objective of informal groups within an organization?
To increase productivity
What is the term for the study of human behavior in social groups and organizations?
Organizational behavior
What is the term for the underlying structure of an organization, including roles and relationships?
Formal organization
What is the term for the unwritten, informal rules that govern behavior in a group or organization?
Group norms
What is the primary benefit of establishing a balance between rigid and lax bureaucracies?
Efficient operation
What is the term for the process of evaluating an organization's performance and identifying areas for improvement?
Organizational assessment
Learn about the formation and characteristics of informal groups in organizations, including their purpose, emergence, and aspects. Understand how they differ from formal groups and their impact on organizational behavior.
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