Podcast
Questions and Answers
Which method of job analysis breaks down jobs into the percentage of time spent on three functions?
Which method of job analysis breaks down jobs into the percentage of time spent on three functions?
Who is typically involved in conducting a job analysis?
Who is typically involved in conducting a job analysis?
What is the primary purpose of the Position Analysis Questionnaire (PAQ)?
What is the primary purpose of the Position Analysis Questionnaire (PAQ)?
What is the purpose of importance and frequency ratings in job analysis?
What is the purpose of importance and frequency ratings in job analysis?
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What is the primary advantage of using the Job Elements Inventory (JEI)?
What is the primary advantage of using the Job Elements Inventory (JEI)?
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Which of the following is a method of job evaluation?
Which of the following is a method of job evaluation?
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What is the primary purpose of task analysis?
What is the primary purpose of task analysis?
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Who is responsible for conducting a job analysis?
Who is responsible for conducting a job analysis?
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What is the primary purpose of the Dictionary of Occupational Titles (DOT)?
What is the primary purpose of the Dictionary of Occupational Titles (DOT)?
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What is the Critical Incident Technique (CIT) used for?
What is the Critical Incident Technique (CIT) used for?
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What is the Fleishman Job Analysis Survey (F-JAS) used for?
What is the Fleishman Job Analysis Survey (F-JAS) used for?
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What is the Threshold Traits Analysis (TTA) used for?
What is the Threshold Traits Analysis (TTA) used for?
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What is the purpose of the Occupational Analysis Inventory (OAI)?
What is the purpose of the Occupational Analysis Inventory (OAI)?
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What is the Job Adaptability Inventory (JAI) used for?
What is the Job Adaptability Inventory (JAI) used for?
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What is the role of a Subject Matter Expert (SME) in job analysis?
What is the role of a Subject Matter Expert (SME) in job analysis?
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What is the importance of using Importance and Frequency Ratings in job analysis?
What is the importance of using Importance and Frequency Ratings in job analysis?
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What is the primary purpose of task analysis in job evaluation?
What is the primary purpose of task analysis in job evaluation?
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What is the role of a Subject Matter Expert (SME) in job analysis?
What is the role of a Subject Matter Expert (SME) in job analysis?
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What is the rating scale used to measure the frequency of a task?
What is the rating scale used to measure the frequency of a task?
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What is the purpose of rating task statements on importance and frequency?
What is the purpose of rating task statements on importance and frequency?
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What is the term used to describe the body of information needed to perform a task?
What is the term used to describe the body of information needed to perform a task?
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What is the purpose of identifying the important KSAOs (Knowledge, Skills, Abilities, and Other characteristics) in job evaluation?
What is the purpose of identifying the important KSAOs (Knowledge, Skills, Abilities, and Other characteristics) in job evaluation?
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What is the rating scale used to measure the importance of a task?
What is the rating scale used to measure the importance of a task?
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What is the purpose of using a task inventory in job analysis?
What is the purpose of using a task inventory in job analysis?
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What is the purpose of using task analysis in job evaluation?
What is the purpose of using task analysis in job evaluation?
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What is the term used to describe the proficiency to perform a learned task?
What is the term used to describe the proficiency to perform a learned task?
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Study Notes
Job Analysis and Evaluation
- Job analysis is the process of gathering, analyzing, and interpreting information about the job's responsibilities, duties, tasks, and skills required to perform the job.
Task Inventory
- A task inventory is a list of tasks that an employee performs on the job.
- Task statements should include an action and an object.
- Optional elements of a task statement include where the task is done, how it is done, why it is done, and when it is done.
Writing Task Statements
- A well-written task statement includes all required elements and is concise and clear.
- Poorly written task statements can be improved by adding specific details about the task.
Task Analysis
- Task analysis involves rating each task statement based on frequency and importance.
- Tasks must exceed a critical threshold to be included in the analysis.
- Ratings include frequency, importance, complexity, time spent, and criticality.
Rating Task Statements
- Frequency ratings:
- 0: Task is not performed as part of the job
- 1: Task is seldom performed
- 2: Task is occasionally performed
- 3: Task is frequently performed
- Importance ratings:
- 0: Unimportant; no negative consequences if not performed
- 1: Important; job performance would be diminished if not completed
- 2: Essential; job could not be performed effectively if not completed properly
Job Competencies or Job Specifications
- Job competencies include:
- Knowledge: a body of information needed to perform a task
- Skill: proficiency in performing a learned task
- Ability: basic capacity for performing a wide range of different tasks, acquiring knowledge, and developing skills
- Other characteristics: personal factors like personality, willingness, interest, and motivation, and tangible factors like licenses and degrees
Position Analysis Questionnaire (PAQ)
- A structured job analysis method developed by McCormick.
- Contains 194 items organized into six main dimensions:
- Information input
- Mental processes
- Work output
- Relationships with other persons
- Job context
- Other job-related variables
Job Structure Profile (JSP)
- A revised version of the PAQ developed by Patrick and Moore.
- Includes item content and style, new items to increase discriminatory power of intellectual and decision-making dimensions, and an emphasis on having a job analyst.
Job Elements Inventory (JEI)
- Developed by Cornelius and Hakel (1978).
- Contains 153 items and has a readability level appropriate for an employee with a tenth-grade education.
Functional Job Analysis (FJA)
- Designed by Fine (1955) as a quick method for analyzing and comparing thousands of jobs.
- Jobs are broken down into the percentage of time spent on three functions: data, people, and things.
Dictionary of Occupational Titles (DOT)
- A directory published by the federal government that supplied information for almost 30,000 jobs.
Occupational Information Network (O*NET)
- A job analysis system used by the federal government that replaced the Dictionary of Occupational Titles (DOT).
Critical Incident Technique (CIT)
- Developed by John Flanagan to identify critical behaviors on the job.
- Supervisor records employee behaviors that were observed on the job and rates the employee based on that record.
Threshold Traits Analysis (TTA)
- A 33-item questionnaire developed by Lopez to identify traits necessary to successfully perform a job.
Fleishman Job Analysis Survey (F-JAS)
- A job analysis method in which jobs are rated on the basis of the abilities needed to perform them.
Job Adaptability Inventory (JAI)
- A job analysis method that taps the extent to which a job involves eight types of adaptability.
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This quiz covers the objectives and tasks of a bank teller, including cross-selling bank products, balancing the drawer, and complying with regulations.