Industrial-Organizational Psychology
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Questions and Answers

An I-O psychologist is consulted by a tech company experiencing low employee morale. Applying the scientist-practitioner model, what would be their FIRST step?

  • Recommending team-building activities to foster better interpersonal relationships.
  • Conducting a company-wide survey to diagnose the specific causes of low morale. (correct)
  • Designing an ergonomic assessment of workstations to reduce physical strain.
  • Implementing new performance appraisal systems based on industry standards.

A global corporation wants to create a more inclusive work environment. Which approach aligns BEST with the principles of organizational psychology?

  • Providing mandatory unconscious bias training for all employees.
  • Redesigning the office space to include communal areas for social interaction.
  • Implementing a strict set of diversity quotas for each department.
  • Analyzing the impact of current policies on employee perceptions of fairness and belonging. (correct)

Which of the following scenarios BEST exemplifies the application of human engineering principles?

  • A marketing team studies consumer behavior to improve advertising campaigns.
  • An architect designs a control panel in a nuclear power plant to minimize human error. (correct)
  • A manager assesses employee personality traits to build more effective teams.
  • A company implements a new performance management system to improve employee productivity.

A manufacturing company seeks to optimize its assembly line. Which of the following MOST closely aligns with Frederick W. Taylor's principles of scientific management?

<p>Conducting time and motion studies to identify and eliminate inefficient movements. (B)</p> Signup and view all the answers

What differentiates personnel psychology from human resources management (HRM)?

<p>Personnel psychology applies psychological principles to workplace issues, while HRM focuses on broader organizational goals. (B)</p> Signup and view all the answers

An international consulting firm utilizes teams dispersed across multiple countries and time zones. What is this work arrangement called?

<p>Virtual team (A)</p> Signup and view all the answers

How does the 'TIP' newsletter MOST directly benefit I-O psychologists?

<p>By offering updates on research and trends in I-O psychology. (D)</p> Signup and view all the answers

Which of the following scenarios BEST describes the goals of a welfare-to-work program?

<p>Requiring individuals to work in exchange for government subsidies. (C)</p> Signup and view all the answers

Which of the following scenarios best illustrates Elton Mayo's concept of 'revery obsession'?

<p>A factory worker producing the same component repeatedly showing resistance to new efficiency strategies. (A)</p> Signup and view all the answers

The Hawthorne Studies significantly contributed to the:

<p>Understanding of the Hawthorne effect. (A)</p> Signup and view all the answers

How did the Human Relations Movement, emerging from the Hawthorne Studies change management approaches?

<p>By emphasizing employee emotions, motivations, and social interactions in the workplace. (C)</p> Signup and view all the answers

Title VII of the Civil Rights Act of 1964 impacts I-O psychology primarily through its requirement for:

<p>Validation studies to ensure employment practices are fair and non-discriminatory. (A)</p> Signup and view all the answers

A U.S.-based company is expanding into China. Applying a 'West versus the Rest' mentality, they implement individual performance bonuses. What is a likely outcome?

<p>Decreased morale and productivity due to a clash with the collectivist culture. (B)</p> Signup and view all the answers

An expatriate experiences culture shock in a new assignment. Which aspect of culture is most likely causing the difficulty?

<p>Differences in shared meanings, interpretations, and norms. (D)</p> Signup and view all the answers

A company aims to improve workplace safety using a unified science approach. What strategies would they employ?

<p>Integrating personnel selection, training programs, and ergonomic workplace design. (D)</p> Signup and view all the answers

A manager wants to understand why a team is underperforming. Applying a holistic approach, the manager should:

<p>Analyze individual skills, team dynamics, and cultural influences to identify contributing factors. (B)</p> Signup and view all the answers

Flashcards

Industrial-Organizational Psychology

Application of psychological principles in workplace settings.

Society for Industrial and Organizational Psychology

A professional organization promoting I-O psychology practices.

Personnel Psychology

Focuses on recruitment, selection, and performance appraisal.

Human Resources Management

Involves recruitment and training to meet organizational goals.

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Organizational Psychology

Studies emotional and motivational aspects of work.

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Scientist-Practitioner Model

Combines scientific research with solving work-related problems.

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Telecommuting

Working remotely using electronic communication tools.

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Time and Motion Studies

Analyzes tasks to improve efficiency and reduce fatigue.

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Revery Obsession

A mental state from monotonous factory work, leading to dissatisfaction.

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Hawthorne Studies

Research showing the impact of worker attitudes on productivity.

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Human Relations Movement

Focuses on emotions and motivation in the workplace, stemming from Hawthorne Studies.

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Title VII of the Civil Rights Act of 1964

Federal law prohibiting employment discrimination based on various factors like race and sex.

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Collectivist Culture

Values the group over the individual, emphasizing teamwork.

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Individualist Culture

Prioritizes individual goals and achievements over the group.

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Horizontal Culture

Minimizes hierarchical distinctions, promoting egalitarian practices.

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Industrial Psychology

Focuses on individual differences, job performance, and training in I-O psychology.

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Study Notes

Industrial-Organizational (I-O) Psychology

  • Application of psychological principles, theory, and research to the workspace.
  • Examples include studying leadership styles' impact on employee motivation.

Society for Industrial and Organizational Psychology (SIOP)

  • Professional association for I-O psychologists.
  • Promotes science-backed workplace practices.
  • Examples include JobNet for connecting psychologists with employers.

Personnel Psychology

  • Focuses on recruitment, selection, training, and performance appraisal within the workplace.
  • Examples include developing tests to identify management potential.

Human Resources Management (HRM)

  • Practices related to recruitment, retention, training, and employee development to achieve organizational objectives.
  • Intended to reduce employee turnover through retention strategies.

Organizational Psychology

  • Combines social psychology and organizational behavior to study emotional and motivational aspects of work.
  • Examples include examining the effect of workplace fairness on job satisfaction.

Human Engineering (Human Factors Psychology)

  • Studies human limitations and capabilities to design compatible work environments.
  • Examples include creating ergonomic workstations to reduce physical strain.

Scientist-Practitioner Model

  • Emphasizes scientific research for solving practical workplace issues.
  • Examples include conducting stress reduction research and applying findings to workplace policy.

TIP (The Industrial-Organizational Psychologist)

  • SIOP's quarterly newsletter offering updates and research in I-O psychology.
  • Examples include articles on leadership and talent analytics.

Welfare-to-Work Program

  • Programs that require individuals to work in exchange for government aid.
  • Examples include providing job training for welfare recipients.

Telecommuting

  • Working from a remote location using electronic communication.
  • Employees work from home using video conferencing.

Virtual Team

  • Widely dispersed team members working together electronically.
  • Global project teams collaborating via online platforms.

Stanford–Binet Test

  • Intelligence test adapted for group testing during WWI.
  • Examples include the Army Alpha and Beta tests.

Scientific Management

  • Frederick W. Taylor's movement to find the most efficient job performance methods.
  • Examples include Gilbreths' time and motion studies.

Time and Motion Studies

  • Breaking down tasks to increase efficiency and reduce fatigue, as in streamlining assembly lines.

Revery Obsession

  • Elton Mayo's concept of the mental state caused by monotonous factory work, leading to dissatisfaction.
  • Workers might resist productivity efforts due to boredom.

Hawthorne Studies

  • Research highlighting the influence of worker attitudes and emotions on productivity.
  • Productivity increased when workers felt observed.

Human Relations Movement

  • Focused on emotions and motivation in the workplace, developed from the Hawthorne Studies.
  • Addressing job satisfaction via employee interviews.

Title VII of the Civil Rights Act of 1964

  • Federal law against employment discrimination based on race, color, religion, sex, and national origin.
  • Employers must validate selection tests to ensure fairness.

American Psychological Association (APA)

  • Leading professional organization for psychologists in the US.
  • APA's Division 14 represents SIOP.

Culture

  • System of shared meanings and interpretations, like French culture valuing leisure.

"West versus the Rest" Mentality

  • Applying Western theories universally without considering cultural differences; assuming U.S. reward systems work internationally.

Expatriates

  • Professionals working in countries other than their own, such as an American manager in Japan.

Collectivist Culture

  • Prioritizes the group over the individual, emphasizing teamwork in Chinese organizations.

Individualist Culture

  • Prioritizes individual goals and achievements, such as American workers valuing personal recognition.

Horizontal Culture

  • Minimizes hierarchical distinctions.
  • Examples include egalitarian practices in Denmark.

Vertical Culture

  • Embraces hierarchical structures.
  • Clear power differences exist in Indian organizations.

Unified Science of I-O Psychology

  • Combining various approaches (personnel, organizational, engineering) to understand work behavior.
  • Example involves using combined selection, training, and environmental modifications for workplace safety.

Holistic Approach

  • Viewing work behavior as the result of multiple factors, not isolating single variables.
  • Analyzing job performance by considering personality, skills, and cultural influences.

Cultural Diversity

  • Diverse cultural values and perspectives in the workforce.
  • Managing multicultural teams to leverage diverse perspectives.

Industrial Psychology

  • I-O psychology branch focusing on individual differences, job performance, and training.
  • Using aptitude tests to match candidates with suitable jobs.

Organizational Psychology

  • I-O psychology branch focusing on group dynamics, motivation and leadership.
  • Studying leadership styles' effect on team morale.

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Description

Overview of Industrial-Organizational (I-O) Psychology and related fields like Personnel Psychology, Human Resources Management (HRM), and Organizational Psychology. Includes the study of workplace behavior, employee motivation, and the role of organizations like SIOP.

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