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Questions and Answers
How often should an incident in the Critical status be updated internally?
How often should an incident in the Critical status be updated internally?
- Every 1 hour (correct)
- Every 7 working days
- Every 10 minutes
- Every 3 hours
What is the timeframe for services to resume after a High status incident?
What is the timeframe for services to resume after a High status incident?
- 5 working days
- 10 working days
- < 3 hours (correct)
- 3 hours
