Incident Notification Hierarchy and Intervals Quiz
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Questions and Answers

How often should an incident in the Critical status be updated internally?

  • Every 1 hour (correct)
  • Every 7 working days
  • Every 10 minutes
  • Every 3 hours
  • What is the timeframe for services to resume after a High status incident?

  • 5 working days
  • 10 working days
  • < 3 hours (correct)
  • 3 hours
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