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Improving Sales Performance with Positive Self-Talk

18 Questions

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Improving Sales Performance with Positive Self-Talk

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Questions and Answers

What is the number one reason why customers do not buy?

Fear of rejection

Fear of failure (correct)

Products breaking down

Being overpriced

Which fear is triggered by the possibility of rudeness, disapproval, or criticism towards the salesperson?

Fear of overpricing

Fear of rejection (correct)

Fear of failure

Fear of product breakdown

What is the outcome of the fear of rejection according to the text?

Salesperson getting rejections (correct)

Increased customer trust

80 percent sales closure

Customer satisfaction

Why might a potential buyer say 'no' during a sales interaction?

They simply do not need or want the product Signup and view all the answers

What is emphasized as a key factor in reducing customer hesitation and building trust?

Minimizing the fear of rejection Signup and view all the answers

What analogy is used to describe a customer's fear due to past negative experiences?

Being like a long-tailed cat in a room full of rocking chairs Signup and view all the answers

What happens if you take rejection personally according to the text?

You will lose enthusiasm for selling. Signup and view all the answers

How does the text suggest rejection should be perceived?

As a rejection of your offering, presentation, or prices. Signup and view all the answers

What is one danger highlighted in the text if you take a 'no' personally?

Decreased enthusiasm for selling. Signup and view all the answers

How does fear impact sales efforts according to the text?

Fear leads to excuses for not selling. Signup and view all the answers

What can happen if you start cutting back on prospecting according to the text?

Loss of sales opportunities. Signup and view all the answers

How does the text describe the impact of fear on excuses for not selling?

Fear leads to rationalization and justification for non-selling behavior. Signup and view all the answers

What impact does positive self-talk have on performance?

Increases self-confidence Signup and view all the answers

Which of the following is identified as a major obstacle to making and closing sales?

Fear of failure Signup and view all the answers

What is the impact of the fear of failure on performance?

Leads to freezing up and lower performance Signup and view all the answers

What is the main reason for failure in adult life?

Fear of failure Signup and view all the answers

What is the greatest obstacle to buying, according to the text?

Fear of rejection Signup and view all the answers

What can result from destructive criticism during childhood according to the text?

Deep subconscious fear of failure as an adult Signup and view all the answers