Improving Productivity at Starbucks Case Study
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Questions and Answers

What is the formula for calculating multi-factor productivity?

Productivity = Output Labor + Material + Energy + Capital + Miscellaneous

In the context of productivity, how are output and inputs often expressed?

Output and inputs are often expressed in dollars.

What was the daily payroll cost for the old system with 4 staff working 8 hrs/day?

$640/day

What is the new labor productivity in titles per labor-hour for the new system with 14 titles produced per day?

<p>.4375 titles/labor-hr</p> Signup and view all the answers

What is the old labor productivity in titles per labor-hour for the old system with 4 staff working 8 hrs/day?

<p>.25 titles/labor-hr</p> Signup and view all the answers

How did the overhead cost change in the new system compared to the old system?

<p>The overhead cost increased from $400/day to $800/day.</p> Signup and view all the answers

What resource inputs are considered in the calculation of multi-factor productivity?

<p>Labor, material, energy, capital, and miscellaneous</p> Signup and view all the answers

Why is multi-factor productivity important for businesses?

<p>It helps in understanding the overall efficiency and performance by considering multiple resource inputs.</p> Signup and view all the answers

What does the term 'total factor productivity' refer to?

<p>Total factor productivity is another term for multi-factor productivity.</p> Signup and view all the answers

How is labor productivity typically measured?

<p>Labor productivity is often measured as output per unit of labor input (e.g., titles per labor-hour).</p> Signup and view all the answers

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