Podcast
Questions and Answers
What is the main focus of Human Resource Management?
What is the main focus of Human Resource Management?
- Budget targets and compliance with regulatory agencies
- Recruitment and placement only
- Performance review and dismissal only
- Achieving organizational objectives through managing people (correct)
How can the impact of HR management contribute to a safer pharmacy practice?
How can the impact of HR management contribute to a safer pharmacy practice?
- By dismissing staff frequently for low performance
- By ignoring regulatory agencies for flexibility
- By overworking the staff for better productivity
- By providing clear direction and guidance to the staff (correct)
What are some specific issues faced by pharmacists due to poor management?
What are some specific issues faced by pharmacists due to poor management?
- High levels of teamwork and clear direction
- Poor work habits and medication errors (correct)
- Sufficient training and adequate feedback
- Quality over quantity in work practices
Which of the following is protected under the Civil Rights Act of 1964?
Which of the following is protected under the Civil Rights Act of 1964?
What does Title VII of the Civil Rights Act of 1991 prohibit?
What does Title VII of the Civil Rights Act of 1991 prohibit?
What is one negative outcome pharmacists face due to poor management according to the text?
What is one negative outcome pharmacists face due to poor management according to the text?
What is considered one of the most challenging parts of managing a pharmacy's operations?
What is considered one of the most challenging parts of managing a pharmacy's operations?
Which of the following is a key requirement for effective communication according to the text?
Which of the following is a key requirement for effective communication according to the text?
What purpose does Command Intent serve in managing people effectively?
What purpose does Command Intent serve in managing people effectively?
Why is it important for employees to understand the prioritized tasks at any given time?
Why is it important for employees to understand the prioritized tasks at any given time?
What could happen if managers fail to provide context through Command Intent?
What could happen if managers fail to provide context through Command Intent?
In what scenario is Command Intent particularly helpful, according to the text?
In what scenario is Command Intent particularly helpful, according to the text?
What is a limitation of assuming all workers are similar in needs/preferences?
What is a limitation of assuming all workers are similar in needs/preferences?
Which needs are considered hygiene factors according to Herzberg when compared to Maslow's hierarchy?
Which needs are considered hygiene factors according to Herzberg when compared to Maslow's hierarchy?
What was the common goal of Maslow and Herzberg regarding organizations?
What was the common goal of Maslow and Herzberg regarding organizations?
What is the purpose of a performance review according to the text?
What is the purpose of a performance review according to the text?
What aspect does a performance review aim to improve?
What aspect does a performance review aim to improve?
Which factor is NOT emphasized as important in defining a good pharmacy employee according to the text?
Which factor is NOT emphasized as important in defining a good pharmacy employee according to the text?
What does it mean to 'Think win/win'?
What does it mean to 'Think win/win'?
What is the key concept of 'Synergize'?
What is the key concept of 'Synergize'?
Which area of life is NOT part of the 'Sharpen the saw' principle for self-renewal?
Which area of life is NOT part of the 'Sharpen the saw' principle for self-renewal?
What does 'Seek first to understand, then to be understood' emphasize?
What does 'Seek first to understand, then to be understood' emphasize?
Which of the following is NOT a helpful leadership tool?
Which of the following is NOT a helpful leadership tool?
'Put first things first' advises focusing on:
'Put first things first' advises focusing on:
What is the recommendation regarding using voluntary reporting as a benchmark to measure safety?
What is the recommendation regarding using voluntary reporting as a benchmark to measure safety?
What purpose does voluntary error reporting serve despite not being recommended as a benchmark?
What purpose does voluntary error reporting serve despite not being recommended as a benchmark?
How would publishing the number of voluntary error reports affect individuals' attitudes about reporting errors?
How would publishing the number of voluntary error reports affect individuals' attitudes about reporting errors?
Why might using voluntary error reporting data compromise the identification of system risk?
Why might using voluntary error reporting data compromise the identification of system risk?
What would likely happen to voluntary reporting if the number of reports is publicly published?
What would likely happen to voluntary reporting if the number of reports is publicly published?
How does the text suggest using voluntary error reporting data for improving safety?
How does the text suggest using voluntary error reporting data for improving safety?
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