Improving Communication Skills in Brainstorming Sessions

The interviewer tries to minimize the respondent's dissatisfaction.

The interviewer offers feedback on the respondent's performance and helps establish specific goals to be met by the next appraisal interview.

It is most effective when handled informally and with a helpful rather than critical tone.

<p>The interviewer determines how the respondent acts under pressure.</p> Signup and view all the answers

<p>The interviewer gathers information from a respondent who does not wish to divulge it.</p> Signup and view all the answers

<p>Phone etiquette is the way you represent yourself and your business to customers and coworkers through telephone communication.</p> Signup and view all the answers

<p>Answer a call within three rings.</p> Signup and view all the answers

<p>Immediately introduce yourself.</p> Signup and view all the answers

<p>If your position entails always being available to callers, you should actually be available.</p> Signup and view all the answers

<p>The last thing you want to do is keep a customer waiting after a string of endless ringing or send them to voicemail when you should've been able and ready to reply.</p> Signup and view all the answers