Improvement Phase in Quality Control
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Questions and Answers

Which of the following are improvement tools? (Select all that apply)

  • Brainstorming (correct)
  • Contingency Planning (correct)
  • Waterfall Model
  • Risk Assessment (correct)
  • What is the primary purpose of the Improve phase in a project?

    To find and implement solutions for improvement.

    The POKA YOKE technique is used for brainstorming ideas.

    False

    The effectiveness and practicality matrix helps in evaluating __________.

    <p>improvement ideas</p> Signup and view all the answers

    Which of the following is NOT a method for generating ideas?

    <p>SWOT Analysis</p> Signup and view all the answers

    What is the purpose of a Threats & Opportunities Matrix?

    <p>To capture threats and opportunities related to a proposed solution.</p> Signup and view all the answers

    Match the creativity techniques with their descriptions:

    <p>Analogy = Identifying a similar situation to generate ideas Anti-solution = Brainstorming the opposite of the objective Chain Letter = Generating ideas through passing memos Billboard = Gathering ideas publicly via postings</p> Signup and view all the answers

    What is the first step in the key steps of the Improve phase?

    <p>Brainstorm potential solutions.</p> Signup and view all the answers

    The process of __________ involves identifying possible risks associated with changes.

    <p>potential risk assessment</p> Signup and view all the answers

    What is the output of the actions in the Solutions Evaluation Checklist?

    <p>Ranked list of solutions</p> Signup and view all the answers

    Study Notes

    Improve Phase

    • The Improve phase involves finding solutions to identified problems and planning improvement actions
    • Key steps in the Improve phase:
    • Brainstorm potential solutions
    • Evaluate and select the best solution
    • Develop improvement action plan
    • Perform potential risks assessment and stakeholders analysis
    • Pilot solutions and check effectiveness

    Improvement Tools

    • Brainstorming: generates a long list of possibilities, involves being creative and open-minded
    • Creativity Technique:
    • Analogy: identifies another similar situation and generates ideas from there
    • Anti-solution: brainstorms the opposite of what is to be accomplished
    • Chain Letter: generates and passes ideas around via memo or email
    • Billboard: gathers ideas from the public
    • Effectiveness and Practicality Matrix: evaluates ideas based on effectiveness and practicality
    • Solutions Evaluation Checklist:
    • Evaluates solutions based on criteria such as effectiveness, impact, ease of implementation, cost, and time
    • Encourages open discussion and rating of solutions

    Error Proofing

    • POKA YOKE: a method of error proofing
    • Inspection Methods: involves checking for errors
    • Levels of Error Proofing: varies in intensity and scope

    Validating Improvement

    • Boxplot before and after: visualizes improvement
    • Calculating the Sigma Level after improvement: measures the level of improvement

    Risk Assessment

    • Identifies potential risks associated with implementing improvement solutions
    • Involves brainstorming potential risk items, quantifying risk level, and identifying preventive measures
    • FMEA (Failure Modes and Effects Analysis) is a more detailed approach to risk assessment

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    Description

    This quiz covers the tools and techniques used in the improvement phase of quality control, including error proofing and validating improvements. Test your knowledge of statistical solutions, brainstorming, and more.

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