Impact of Online Shopping on Consumer Behavior

Loss of social connection = Enjoyment of shopping with others Privacy concerns = Reluctance to provide personal information Financial limitations = Requirement for money to buy computer and internet connection Age-related barriers = Difficulty learning to use computers at an older age

Privacy concerns = Reluctance to provide personal information Financial limitations = Limited to people with reasonable income Age-related barriers = Elderly people tend to shop at traditional retail stores Product quality concerns = Worry that products will not meet expectations from online viewing

95% Web users declining to provide personal information = Privacy concerns Limited online shopping for people with reasonable income = Financial limitations Elderly people tending to shop at traditional retail stores = Age-related barriers Worry about product expectations not being met online = Product quality concerns

<p>24 hour access = Shop without time limitations Infinite variety of products = Ability to browse through products made all around the world Product comparison tools = Compare product prices and features Convenience = Primary objective of online shopping</p> Signup and view all the answers

<p>Convenience = Saves travelling time to retail stores Variety of products = Desire to find the right product that fully satisfies them Product comparison tools = Make a better decision with less effort 24 hour access = Shop without time limitations</p> Signup and view all the answers

<p>Saving human resources = Consumers help themselves by browsing freely online Variety of products = Consumers look for the right product that will fully satisfy them Product comparison tools = Consumers can compare product prices and features Convenience = Society can save human resources when consumers help themselves by browsing freely online</p> Signup and view all the answers

<p>Pressure to buy from vendors = Consumers are freed from the pressure to buy from the vendors Variety of products = Desire for a variety of products because they look for the right product that will fully satisfy them Product comparison tools = Consumers can compare product prices and features 24 hour access = Beneficial characteristic of online shopping</p> Signup and view all the answers