IGCSE Business Exam Questions
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Questions and Answers

Outline two possible advantages to ALB of using retailers to distribute its products.

  1. Increased market reach. 2. Reduced distribution costs.

Competitive pricing is often used to attract __________ from consumers.

buyers

Which of the following is NOT an element of the marketing mix?

  • Price
  • Place
  • Product
  • Process (correct)

A good brand image can lead to customer loyalty.

<p>True (A)</p> Signup and view all the answers

What is one benefit and one cost to a business of developing new products?

<p>Benefit: Potential for increased sales; Cost: Significant research and development expenses.</p> Signup and view all the answers

Match the concept with its definition:

<p>Brand image = Perception of a brand in the minds of consumers Marketing mix = Combination of product, price, place, and promotion Marketing budget = Financial plan for marketing activities Competitive pricing = Setting prices based on competitors' strategies</p> Signup and view all the answers

Define 'brand image'.

<p>The perception of a brand in the minds of consumers.</p> Signup and view all the answers

What is one reason why packaging will be important for Paolo's business?

<p>It will attract customers and enhance brand identity. (B)</p> Signup and view all the answers

What is the selling price per unit of the camera?

<p>$120 (A)</p> Signup and view all the answers

Which stage of the product life cycle may lead to lower pricing due to increased competition?

<p>Maturity (B)</p> Signup and view all the answers

The variable cost per unit of the camera is lower than the fixed costs.

<p>True (A)</p> Signup and view all the answers

Selling to a wholesaler is generally the best channel of distribution for start-up businesses.

<p>False (B)</p> Signup and view all the answers

What is the margin of safety in units for the camera?

<p>500</p> Signup and view all the answers

What percentage of consumers expect businesses to respond to environmental pressures?

<p>85%</p> Signup and view all the answers

Demand for Kemala's best-selling hand cream is price ______.

<p>inelastic</p> Signup and view all the answers

Match the marketing strategy to its description:

<p>Advertising in specialist beauty magazines = Targeted approach to customers interested in beauty products Adding new features to a product = Enhancing product appeal and differentiation Using retailers as distribution channels = Leveraging existing retail networks to reach consumers Explaining the importance of cash flow = Understanding financial health and maintaining liquidity</p> Signup and view all the answers

Gino's goal for Return on Capital Employed (ROCE) is ____%.

<p>10</p> Signup and view all the answers

Which of the following might contribute to price inelastic demand for a product?

<p>Essentiality of the product (B)</p> Signup and view all the answers

What is one potential benefit of developing new products for a business?

<p>Improved customer loyalty (D)</p> Signup and view all the answers

Fixed costs remain constant regardless of the number of units sold.

<p>True (A)</p> Signup and view all the answers

Match the fast-food restaurant features to their descriptions.

<p>Full-time chefs = Employed to ensure food quality and service Part-time workers = Hired to manage busy hours and flexible operations Regular meetings = Used to communicate menu changes effectively Inflation = A potential challenge affecting food pricing</p> Signup and view all the answers

List two potential roles of packaging for products.

<p>Protection, Branding</p> Signup and view all the answers

Maintaining customer loyalty is less important than attracting new customers according to GBU's Marketing Director.

<p>False (B)</p> Signup and view all the answers

Name one way Gino could increase the number of customers at his restaurant.

<p>Enhancing marketing strategies or introducing promotional offers.</p> Signup and view all the answers

What could be a threat to Pamela's business due to her avoidance of e-commerce?

<p>Higher operational costs (A)</p> Signup and view all the answers

Raul's farm sells its produce directly to a drinks manufacturer.

<p>True (A)</p> Signup and view all the answers

Name one external cost created by Raul’s farming activities.

<p>Environmental degradation due to pesticides.</p> Signup and view all the answers

Developing a new product for PPE might incur a _______ due to research and development expenses.

<p>cost</p> Signup and view all the answers

Match the following pricing methods with their descriptions:

<p>Cost-plus = Setting price based on production costs plus a mark-up Competitive pricing = Setting price based on competitors' prices Penetration pricing = Setting a low price to enter a competitive market Skimming pricing = Setting a high price initially then lowering it</p> Signup and view all the answers

Which of the following is a potential benefit of giving out free samples for a new food product?

<p>Gaining customer trust (B)</p> Signup and view all the answers

Import tariffs impose lower costs on goods coming into a country.

<p>False (B)</p> Signup and view all the answers

What is one advantage of using wholesalers for a large business's distribution?

<p>Wider distribution reach.</p> Signup and view all the answers

What is one advantage of selling directly to customers using SSE’s website?

<p>Higher profit margins (B)</p> Signup and view all the answers

Selling to large sports retailers leads to greater control over pricing and branding.

<p>False (B)</p> Signup and view all the answers

Which pricing method involves setting a low price to attract customers quickly?

<p>Penetration pricing</p> Signup and view all the answers

The ______ method of promotion is essential for CC’s new range of personalised mobile phone covers.

<p>targeted marketing</p> Signup and view all the answers

Which sales promotion method is likely to attract the most immediate customers to Gemma's new shop?

<p>Buy one, get 50% off second purchase (B)</p> Signup and view all the answers

Promoting brand image is considered the most important role of packaging.

<p>False (B)</p> Signup and view all the answers

What are two benefits of using a wholesaler for product distribution?

<p>Lower pricing and wider market reach.</p> Signup and view all the answers

The method of promoting products through _____ magazines is often used for targeting niche markets.

<p>specialist</p> Signup and view all the answers

Match the sales promotion methods with their potential impact on revenue:

<p>Buy one, get 50% off second purchase = Encourages multiple purchases 10% off everything = Increases overall foot traffic Pay a celebrity to open the shop = Enhances brand visibility</p> Signup and view all the answers

What is one disadvantage of a retailer as a distribution channel?

<p>Higher pricing strategies (B)</p> Signup and view all the answers

E-commerce presents only opportunities with no threats for businesses.

<p>False (B)</p> Signup and view all the answers

What should Tokumbo consider when choosing options for the future growth of SA?

<p>Market trends and financial projections.</p> Signup and view all the answers

Flashcards

Competitive pricing

A pricing strategy where a business sets its prices based on the prices of its competitors.

Marketing mix

The combination of elements a business uses to market its products or services effectively to its target audience.

Marketing budget

The total amount of money a business allocates for its marketing activities during a specific period.

Brand image

The overall perception that consumers have of a brand based on its products, services, and marketing efforts.

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Packaging

The packaging for a product can be important for a business as it protects the product during transportation and storage, but a well-designed package can also attract customers and communicate key product information.

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Working capital

The money required to cover day-to-day operating expenses for a business. This includes things like inventory, salaries, and rent.

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Break-even level of output

The point at which a business's total revenue equals its total costs, meaning the business is neither making a profit nor a loss. It represents the break-even point.

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Crowdfunding

The process of using online platforms to raise funds from a large number of individuals, often for a new venture.

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Direct sales to a manufacturer: Benefits

When a business sells products directly to a manufacturer, it eliminates the need for intermediaries, leading to lower costs and faster order fulfillment. This allows the business to potentially negotiate better prices with the manufacturer.

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Direct sales to a manufacturer: Benefits

Selling directly to a manufacturer provides access to large-scale orders, which can lead to economies of scale. This means that the business can produce more products at a lower cost per unit, leading to higher profits.

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New product development: Cost

When a business introduces a new product, developing and testing it can be expensive due to research and development costs. This also includes costs associated with market research, prototypes, and production trials.

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New product development: Benefit

Introducing a new product can lead to a competitive advantage as the business can capture a first-mover advantage and attract new customers. This can lead to increased market share and revenue.

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Import tariffs: Effect on exporting companies

Import tariffs are taxes on imported goods, aiming to protect domestic industries by increasing the cost of imported products. This can lead to lower demand for imported goods as consumers switch to locally-produced alternatives, potentially helping the government achieve its economic objectives.

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Import quotas: Effect on exporting companies

Import quotas are limits placed on the quantity of goods that can be imported. These limits can artificially increase the price of imported goods as supply decreases, potentially helping the government achieve its economic objectives. However, this can also lead to higher prices for consumers and reduced competition for domestic producers.

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Cost-plus pricing: Best for new businesses?

Cost-plus pricing involves setting a price by adding a predetermined profit margin to the cost of production. This method ensures that the business covers all costs and makes a profit, but it can be inflexible and may lead to losing customers to competitors offering lower prices.

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Free samples: Best for new food products?

Giving out free samples is effective for promoting new food products as it allows potential customers to try the product before making a purchase. This can increase awareness and trial, leading to higher sales and customer loyalty. However, this strategy can be expensive and may not be suitable for all businesses.

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Direct to customer sales

Selling products directly to customers through a business's own website, eliminating the need for intermediaries like retailers.

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Selling to retailers

Selling products to large retailers, who then resell them to customers. This allows the business to reach a wider market but requires a partnership.

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Cost-plus pricing

The price a business sets for its products based on their cost of production plus a markup for profit.

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Penetration pricing

A pricing strategy where a business sets a low price for its product initially to gain market share quickly and attract more customers.

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Skimming pricing

A pricing strategy where a business sets a high price for its new product to maximize profit margins during the initial stages of its release.

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Product Life Cycle and Promotion

The stage of the product life cycle affects marketing decisions. In the introduction stage, focus on building awareness and trial. During the growth stage, emphasize differentiation and expand distribution.

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Price Inelastic Demand

Price inelastic demand means that a change in price has little effect on the quantity demanded. This could be due to the product being a necessity, having few substitutes, or consumers being unaware of price changes.

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Advertising Methods for Products

Advertising methods include television, radio, print, online, social media, and direct mail. Choosing the right method depends on the target audience, budget, and product characteristics.

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Roles of Packaging

Packaging plays multiple roles: Protecting the product, communicating brand identity, providing information, and facilitating usage. It can enhance the customer experience and differentiate the product.

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New Features as Product Extension Strategy

Adding new features to a product can be an effective extension strategy to increase sales and attract new customers. However, it must be aligned with consumer needs and offer real value, or it may backfire.

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Retailers as Distribution Channels

Retailers are the best channel for distributing manufactured products because they provide easy access to customers, offer customer service, and promote products. They are also responsible for logistics, handling inventory, and payment processing.

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Importance of Cash Flow

Cash flow is how much money a business has available at any given time. It is essential to pay expenses, invest in growth, and manage debt. A lack of cash flow can lead to financial difficulties.

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Income Statement Analysis

Income statements show a business's revenues and expenses over a period. Analyzing this information helps understand profitability, identify areas for improvement, and make informed business decisions.

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Is advertising in specialist magazines effective for high-quality products?

Advertising in specialist magazines can be effective for promoting high-quality products as it targets a specific audience interested in the product category, increasing the likelihood of reaching potential customers.

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Is brand image the most important role of packaging?

Packaging plays a crucial role in brand image as it is the first point of interaction with consumers. It conveys brand values and personality, influencing purchase decisions.

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Advantages and disadvantages of a "Buy one, get 50% off second purchase" promotion

A "buy one, get 50% off second purchase" promotion can attract customers and encourage impulse purchases, but it can also reduce profit margins.

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Advantages and disadvantages of offering a 10% discount for a week after opening.

Offering a 10% discount for a week after opening can generate initial excitement and attract customers but might not be sustainable long-term.

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Advantages and disadvantages of hiring a celebrity to open a shop.

Hiring a celebrity to open a shop can generate media attention and attract customers but can be expensive and might not be effective in the long run.

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Advantages and disadvantages of using a wholesaler for distribution

Wholesalers provide bulk distribution and reduce storage costs but may reduce control over pricing and distribution.

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Advantages and disadvantages of using a retailer for distribution

Retailers offer wider reach and customer service but may have higher marketing costs and reduced profit margins

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Advantages and disadvantages of direct selling to customers

Direct selling to customers offers higher control and profit margins but requires higher marketing and customer service costs.

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Introduction Stage

The stage of the product life cycle where a product is first launched. The focus here is on building awareness and encouraging trial. Prices are often set high to recoup development costs.

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Growth Stage

The stage where a product gains momentum in the market. It starts to attract more customers, and the focus shifts to expanding market share. Prices may be adjusted slightly to be competitive, but still prioritize profitability.

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Maturity Stage

The stage where a product has achieved stability in the market. It has a loyal customer base, and competition is likely present. Pricing strategies might focus on maintaining market share, promoting loyalty, and potentially lowering prices to defend against competitors.

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Return on Capital Employed (ROCE)

A key measure of business performance, calculated by dividing net profit by the total assets employed in the business. It reflects how efficiently a company is using its assets to generate profit.

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Sustainable Business Practices

A business strategy of offering products and services that are environmentally friendly and ethical. This includes considering the impact on the environment, labor rights, and social responsibility.

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Product Development

A business strategy of regularly reviewing and refining products and services to meet changing customer needs and market trends. This includes developing new features, improving existing products, and adapting to current market demands.

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Marketing

The process of creating awareness and interest in a product or service through various communication channels. It encompasses a wide range of activities like advertising, social media marketing, public relations, and promotions.

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Retail Sales

The process of selling products or services directly to end consumers, often through physical stores or online platforms. It typically involves building relationships and providing personalized service.

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Study Notes

IGCSE Business - Exam Questions

  • The exam is 4 hours long and has 40 questions.
  • The total marks for all sections are 258.
  • Sections are broken down into: Easy (12 questions, /34 marks), Medium (20 questions, /128 marks) and Hard (8 questions, /96 marks).
  • The exam covers the Marketing Mix, including products, pricing, place, and promotion. It also involves aspects of the product life cycle, and price elasticity of demand. Technology and the significance of these methods in business are also included.

Case Study 1 (Page 2)

  • PJA makes fashion clothing for 16-25 year olds.
  • PJA produces new products every 3 weeks.
  • Products are made in a local factory due to import quotas.
  • The Managing Director is using ratio analysis to analyze financial statements from 2020.
  • Key financial data from PJA's 2020 financial statements include:
    • Revenue: $7,400 million
    • Gross profit: $3,330 million
    • Profit: $1,100 million
    • Current ratio: 1.5
    • Return on Capital Employed (ROCE): 8%
  • Developing new products is a benefit, however, they may be difficult to market effectively due to high competition from other companies

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Description

This quiz is designed to test your knowledge on key topics covered in the IGCSE Business course, including the Marketing Mix, product life cycle, and price elasticity of demand. You will encounter various questions that assess your understanding of financial analysis through a case study of PJA, a fashion clothing company. Prepare to challenge yourself with 40 questions spanning easy to hard levels.

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