Identifying Skill Gaps in the Workplace
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Identifying Skill Gaps in the Workplace

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@IndebtedFourier

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Questions and Answers

How are Key Performance Indicators (KPIs) useful for businesses?

  • Determining career progression
  • Assessing employee satisfaction
  • Identifying competency gaps (correct)
  • Managing financial records

    • What is a method mentioned in the text to assess employee skills?

  • Exams and quizzes (correct)
  • Employee self-assessment
  • Employee feedback forms
  • 360-Degree Reviews

    • In the context of skill gap identification, what does a 360-Degree Review involve?

  • Feedback from peers, managers, customers, and employees (correct)
  • Only feedback from managers
  • Feedback from clients and vendors only
  • Soliciting feedback through employee surveys

    • How can employee surveys be limiting when used for feedback?

    <p>They lack qualitative data</p> Signup and view all the answers

    Why are trends in overall performance considered important in business?

    <p>To identify skill gaps effectively</p> Signup and view all the answers

    What should you do if the customer wants to take control of the demo?

    <p>Go along with the customer's suggestions</p> Signup and view all the answers

    How should a good demonstration be used in the sales process?

    <p>As a proof point</p> Signup and view all the answers

    Why is it advised not to repeat features in a product demo?

    <p>Repetition makes the product demo boring</p> Signup and view all the answers

    What should you avoid when conducting a product demo?

    <p>Using jargon or techie-talk</p> Signup and view all the answers

    What should you do after giving a demo to ensure customer satisfaction?

    <p>Check if the prospect understands and is satisfied</p> Signup and view all the answers

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