Podcast
Questions and Answers
How are Key Performance Indicators (KPIs) useful for businesses?
How are Key Performance Indicators (KPIs) useful for businesses?
- Determining career progression
- Assessing employee satisfaction
- Identifying competency gaps (correct)
- Managing financial records
What is a method mentioned in the text to assess employee skills?
What is a method mentioned in the text to assess employee skills?
- Exams and quizzes (correct)
- Employee self-assessment
- Employee feedback forms
- 360-Degree Reviews
In the context of skill gap identification, what does a 360-Degree Review involve?
In the context of skill gap identification, what does a 360-Degree Review involve?
- Feedback from peers, managers, customers, and employees (correct)
- Only feedback from managers
- Feedback from clients and vendors only
- Soliciting feedback through employee surveys
How can employee surveys be limiting when used for feedback?
How can employee surveys be limiting when used for feedback?
Why are trends in overall performance considered important in business?
Why are trends in overall performance considered important in business?
What should you do if the customer wants to take control of the demo?
What should you do if the customer wants to take control of the demo?
How should a good demonstration be used in the sales process?
How should a good demonstration be used in the sales process?
Why is it advised not to repeat features in a product demo?
Why is it advised not to repeat features in a product demo?
What should you avoid when conducting a product demo?
What should you avoid when conducting a product demo?
What should you do after giving a demo to ensure customer satisfaction?
What should you do after giving a demo to ensure customer satisfaction?
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