10 Questions
How are Key Performance Indicators (KPIs) useful for businesses?
Identifying competency gaps
What is a method mentioned in the text to assess employee skills?
Exams and quizzes
In the context of skill gap identification, what does a 360-Degree Review involve?
Feedback from peers, managers, customers, and employees
How can employee surveys be limiting when used for feedback?
They lack qualitative data
Why are trends in overall performance considered important in business?
To identify skill gaps effectively
What should you do if the customer wants to take control of the demo?
Go along with the customer's suggestions
How should a good demonstration be used in the sales process?
As a proof point
Why is it advised not to repeat features in a product demo?
Repetition makes the product demo boring
What should you avoid when conducting a product demo?
Using jargon or techie-talk
What should you do after giving a demo to ensure customer satisfaction?
Check if the prospect understands and is satisfied
Learn about the process of identifying skill gaps in the workplace by analyzing employee performance data, determining competency gaps and addressing root causes. Discover the importance of accurately identifying training needs to ensure effective training and development.
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