Human Resources: Recruitment and Labor Laws
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Questions and Answers

Which of the following best describes the purpose of induction in a business context?

  • Placing a new employee in a vacant position.
  • Introducing new employees to the business and its related aspects. (correct)
  • Determining employee salaries based on production output.
  • Reducing the number of employees for operational reasons.

A 'piece-meal salary determination' means that workers are paid based on the amount of time they spend at work.

False (B)

What is the primary difference between 'compulsory benefits' and 'fringe benefits'?

Compulsory benefits are legally required, while fringe benefits are offered at the employer's discretion.

The process of reducing the number of employees for operational reasons is known as ______.

<p>retrenchment</p> Signup and view all the answers

Match each Act with its primary purpose in the workplace:

<p>BCEA = Regulates labour practices, sets out rights and duties of employees and employers. LRA = Ensures social justice by establishing the rights and duties of employers and employees. EEA = Requires employers to engage in proactive employment practices to increase the representation of designated groups. SDA = Regulates the improvement of workers' skills by promoting education and training.</p> Signup and view all the answers

Which Act offers short-term financial assistance to workers when they become unemployed or are unable to work?

<p>UIF (B)</p> Signup and view all the answers

The employment contract has to be written to be considered valid.

<p>False (B)</p> Signup and view all the answers

Briefly explain the role of recruitment in the human resources function.

<p>Recruitment aims to identify business vacancies and attract qualified candidates to fill those positions.</p> Signup and view all the answers

Which of the following is the primary aim of recruitment in an organization?

<p>To find candidates with the necessary qualifications for a vacancy. (D)</p> Signup and view all the answers

Recruitment is a one-time process that businesses undertake only when they are initially established.

<p>False (B)</p> Signup and view all the answers

What document should a Human Resource Manager (HRM) prepare to outline recruitment needs?

<p>Job description</p> Signup and view all the answers

A job analysis includes a job specification and a job ______.

<p>description</p> Signup and view all the answers

What should a company do if internal recruitment efforts are unsuccessful?

<p>Consider external recruitment. (C)</p> Signup and view all the answers

Which of the following is an example of an external recruitment source?

<p>Recruitment agencies (A)</p> Signup and view all the answers

A job specification describes the duties and responsibilities of a specific job.

<p>False (B)</p> Signup and view all the answers

Match the recruitment type with its description:

<p>Internal Recruitment = Advertising vacancies within the business External Recruitment = Utilizing external sources to advertise vacancies</p> Signup and view all the answers

Which of the following is NOT a typical source of internal recruitment?

<p>Recruitment agencies (C)</p> Signup and view all the answers

Internal recruitment always eliminates the need for any training or induction for the promoted employee.

<p>False (B)</p> Signup and view all the answers

What is a potential negative consequence of internal recruitment related to employee morale?

<p>Resentment among employees</p> Signup and view all the answers

Using external recruitment can bring new ______ into the business.

<p>ideas</p> Signup and view all the answers

Match the following recruitment methods with their classification:

<p>Internal Referrals = Internal Recruitment Recruitment Agencies = External Recruitment Internal Bulletin Boards = Internal Recruitment Social Media = External Recruitment</p> Signup and view all the answers

A company decides to promote a long-standing employee to a management position. What is one potential disadvantage of this internal recruitment strategy that the company should be aware of?

<p>Potential for resentment among other employees. (B)</p> Signup and view all the answers

External recruitment always results in a faster hiring process compared to internal recruitment.

<p>False (B)</p> Signup and view all the answers

Besides newspapers and flyers, name one source of external recruitment that utilizes printed media.

<p>Billboards</p> Signup and view all the answers

Which of the following is an advantage of sourcing candidates externally?

<p>May assist the business in meeting affirmative action and BBBEE targets. (A)</p> Signup and view all the answers

Using external sources guarantees a faster recruitment process due to the immediate availability of candidates.

<p>False (B)</p> Signup and view all the answers

What is a primary disadvantage of relying solely on CV information during the candidate selection process?

<p>unreliable information</p> Signup and view all the answers

A key step in the selection procedure is to determine fair ______ on which the selection will be based.

<p>assessment criteria</p> Signup and view all the answers

Why is conducting reference checks an important part of the selection process?

<p>To verify the accuracy of the candidate's claims regarding their work experience and skills. (B)</p> Signup and view all the answers

Preliminary interviews are typically conducted when a small number of highly qualified applications are received.

<p>False (B)</p> Signup and view all the answers

What action should be taken towards unsuccessful applicants following the selection process?

<p>Inform them about the outcome of their application</p> Signup and view all the answers

Match each step to create a shortlist of potential candidates with its corresponding action:

<p>Evaluate CVs = Screen the applicants based on the job's criteria Check information in CVs = Contact references to verify details. Receive documentation = Sort applications according to job criteria.</p> Signup and view all the answers

According to the BCEA, what is a key consideration when determining employee salaries?

<p>Whether the employee is permanent or on a fixed contract. (A)</p> Signup and view all the answers

Businesses are legally obligated to deduct income tax (PAYE) from employee salaries.

<p>True (A)</p> Signup and view all the answers

Besides salary, what other legal document outlines conditions that may affect salary determination according to the BCEA?

<p>employment contract</p> Signup and view all the answers

The Unemployment Insurance Fund (UIF) offers short-term financial assistance to workers when they become unemployed or are unable to work due to illness, __________ or adoption leave.

<p>maternity</p> Signup and view all the answers

What percentage of each worker's salary must employers contribute to the Unemployment Insurance Fund (UIF)?

<p>2% (D)</p> Signup and view all the answers

Which of the following best describes how attractive fringe benefit packages impact employee retention?

<p>They may result in higher employee retention and reduce employee turnover. (A)</p> Signup and view all the answers

Fringe benefits are usually not tax-deductible for businesses.

<p>False (B)</p> Signup and view all the answers

Match the following fringe benefits with their description:

<p>Medical Aid Fund = Covers healthcare expenses. Pension Fund = Provides income after retirement. UIF = Provides financial assistance during unemployment. Performance based incentives = Rewards employees based on their achievements.</p> Signup and view all the answers

Which of the following is a potential disadvantage of offering different fringe benefit plans to employees?

<p>Potential resentment among employees receiving fewer benefits (C)</p> Signup and view all the answers

Fringe benefits always guarantee increased employee commitment and loyalty to the business.

<p>False (B)</p> Signup and view all the answers

Name two potential negative financial impacts on a business due to offering fringe benefits.

<p>Increased costs, reduced profits</p> Signup and view all the answers

According to the content, businesses might need to hire __________ to make sure their benefit plans adhere to the law.

<p>advisors/attorneys</p> Signup and view all the answers

What is a key implication of the Labour Relations Act for the Human Resources function?

<p>It provides a framework for bilateral meetings where employees, trade unions and employers discuss matters relating to employment. (D)</p> Signup and view all the answers

The Employment Equity Act requires companies to avoid affirmative action to treat all employees the same way.

<p>False (B)</p> Signup and view all the answers

What should HR managers compile in order to show how they will carry out affirmative action, as required by the Employment Equity Act?

<p>employment equity plans</p> Signup and view all the answers

Match the following:

<p>Labour Relations Act = Provides a framework for bilateral meetings. Employment Equity Act = Promotes equal opportunity and affirmative action. Fringe Benefits = Additional costs that may result in cash flow problems.</p> Signup and view all the answers

Flashcards

Interviewee

Job applicant who attends an interview after being shortlisted.

Induction

Introducing new employees to the business and its aspects.

Placement

Placing a new employee in a vacant position.

Training/Skills development

Gaining new skills and knowledge for employees.

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Retrenchment

Reducing the number of employees for operational reasons.

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Employment contract

Agreement with terms for duties in return for wage/salary.

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Piece-meal salary

Workers are paid according to the number of items/units produced

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Recruitment

The process used to identify vacancies and attract suitable candidates.

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Recruitment - Continuous Nature

An ongoing process due to employees leaving, promotions, retirements, and evolving skill needs.

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HRM's First Step in Recruitment

Preparing a job description to identify recruitment needs.

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Job Description

A document outlining duties, responsibilities, and the nature of the job.

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Job Specification

Specifies the minimum acceptable qualities, skills, and qualifications needed for the job.

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Job Analysis

Analyzing job requirements to create both job specifications and job descriptions.

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Internal Recruitment

Filling vacancies by advertising positions within the company.

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External Recruitment

Filling vacancies from sources outside the company.

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Sources of Internal Recruitment

Internal emails, intranet, newsletters, notice boards, and employee referrals.

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Advantages of Internal Recruitment

Cheaper and quicker; leverages existing knowledge of employees and reduces employee turnover.

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Disadvantages of Internal Recruitment

Can cause resentment, limits new ideas, and may require further training for promoted employees.

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Sources of External Recruitment

Recruitment agencies, job boards, social media, business websites and educational institutions.

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Advantages of External Recruitment

Introduces new ideas/skills and access to greater talent pool.

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Affirmative Action

May help the business to meet affirmative action and BBBEE targets

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Selection

A structured process to choose the most suitable candidate.

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Fair Assessment Criteria

Defining clear criteria for assessing candidates.

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Reference Checks

Verifying information provided by applicants.

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Shortlisting

Inviting top candidates for evaluation.

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Fringe Benefits

Non-cash compensations, like medical aid or allowances, supplementing an employee's salary.

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UIF (Unemployment Insurance Fund)

Covers unemployment, illness, maternity/adoption leave, and provides death benefits.

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UIF Contributions

Employers and employees each contribute 1% of the worker's salary.

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Advantages of Fringe Benefits

Higher retention, attraction of skilled workers, improved productivity and morale and can also save money.

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UIF Purpose

Short-term financial aid for workers unemployed or unable to work due to illness, maternity, or adoption leave.

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Where are UIF contributions paid?

Contributes to the UIF or SARS.

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UIF Death Benefits

Fund that supports dependants of a contributing worker who has died.

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Fringe Benefit Disadvantage

Difficulty attracting skilled workers due to lack of benefits.

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Fringe Benefit Costs

Additional costs that may lead to cash flow problems.

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Admin Costs of Benefits

Higher administrative costs due to the need to accurately record benefits for tax purposes.

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Employee Loyalty & Benefits

Workers may leave if better offers arise elsewhere.

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Dismissal Restrictions

Workers cannot be easily dismissed; processes must be followed.

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Bilateral Meetings

Framework for discussions between employees, unions, and employers.

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Workplace Forums/Unions

Human resources managers should support the formation of these groups.

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Employment Equity Act

Promote equal opportunities and diversity in the workplace.

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Study Notes

  • Study notes based on your provided Business Studies Grade 12 Term One Chapter 2: Human Resources Function.

Recruitment

  • Recruitment involves identifying job vacancies and attracting suitable candidates.
  • Aims to find candidates with necessary knowledge, experience, or qualifications for the vacancy.
  • Can be internal or external recruitment
  • An ongoing process due to employee turnover, promotions, retirements, and new technological skills.
  • The HRM prepares a precise job description to identify recruitment needs.
  • The HRM should indicate the job specification/description/key performance areas to attract suitable candidates.
  • Prepare a job analysis, which includes job specification and job description.
  • Internal recruitment is considered first.
  • If internal recruitment is unsuccessful, external recruitment is done through agencies, institutions, and newspapers.
  • The advertisement is prepared with company details and contact information.
  • Place the advertisement to reach the target audience.

Job Description vs. Job Specification

  • Job description details duties/responsibilities and the nature/type of the job.
  • Job specification specifies the minimum acceptable personal qualities/skills/qualifications needed for the job.

Types/Methods of Recruitment: Internal Recruitment

  • Internal recruitment uses internal sources to advertise vacancies.
  • Sources include internal emails, intranet, word of mouth, newsletters, referrals, notice boards, bulletins, recommendations, and headhunting.
  • Internal recruitment is cheaper and quicker and placement is easier
  • Provides opportunities for career paths and employee development.
  • Reduces the chances of losing employees and detailed information can be obtained from employee records.
  • Negative aspects include resentment among employees, a limited pool of candidates, and potential promotion of unqualified employees.
  • Can close to the door for new ideas and demotivate people who don't get promoted

External Recruitment

  • External recruitment uses external sources to advertise vacancies.
  • Sources include recruitment agencies, billboards, and print media.
  • External recruitment brings new skills and provides a larger pool of candidates.
  • May help meet affirmative action and BBBEE (Broad-Based Black Economic Empowerment) targets.
  • Disadvantages include expense, ineffective selection processes, unreliable information, lengthy processes, adjustment time for new hires, and potential need for in-service training.

Selection Procedure

  • Determine fair assessment criteria.
  • Applicants submit forms/CVs and certified documents.
  • Sort documents based on selection criteria
  • Screen applications to meet minimum requirements.
  • Conduct preliminary interviews, reference checks and compile a shortlist.
  • Shortlisted candidates may be subject to tests and final interviews.
  • A written job offer is made to the selectee.
  • Unsuccessful applicants are informed of the hiring decision

Screening

  • Involves checking application documents against job requirements.
  • Separate candidates meeting the minimum requirements and conduct checks
  • A shortlist of suitable candidates is prepared.
  • The intention is to obtain strengths/weaknesses and make an informed decision.
  • The purpose is to match information, exchange business/applicant info, and check skills.

Interviewer Role Before the Interview

  • Develop core questions based on required skills and knowledge.
  • Check applications and verify CVs before the interview.
  • Book venues, set a date, and inform candidates/panel members.
  • Plan the interview schedule.

During the Interview

  • The interviewer allocates equal time, introduces panel members, and puts the interviewee at ease.
  • The interviewer explains the purpose and records responses.
  • Avoid misleading questions and discriminatory inquiries.
  • Provide an opportunity for questions and thank the interviewee.

Duties of Interviewee

  • The interviewee greets the interviewer and listens carefully.
  • The interviewee should have good eye contact/posture and show confidence
  • Be inquisitive, respectful, and honest while communicating strengths and weaknesses.

Employment Contract

  • Contract is an agreement between an employer and employee.
  • Includes employee details, job details, conditions, hours, remuneration, benefits, leave, deductions, contract period, and probation.
  • Includes the signatures of both parties, a list of documents, and disciplinary policies.
  • Employer and employee must agree to the contract/changes.
  • The employment contract must include a code of conduct and code of ethics.
  • Employers needs to explain terms accurately, there are no conflicting terms and conditions are stipulated clearly.
  • Contracts can be terminated for valid reasons such as performance or redundancy or retirement

Induction

  • New employees are made familiar with the work environment.
  • Should have a basic knowledge of the business safety regulations by understanding your role, and what is expected of you.
  • The goal is to introduce new employees to colleagues and provide a workplace tour.
  • Employees should be familiarized with the organizational structure
  • The goal is to allow new employees to ask questions.

Aspects included in an induction programme

  • Introduction to key people and immediate colleagues
  • Tour of the premises
  • Discussion of employee contracts
  • Meeting with senior management

Benefits of Induction

  • New employees are encouraged to settle, understand rules, and establish relationships.
  • Reduces anxiety and increases quality, performance, & productivity.
  • Boosts familiarity with organizational structures and training.
  • New hires will be able to apply to other areas for increased efficiency.

Placement

  • Placement involves placing select candidates where they function optimally and add value.
  • Placement procedure consists of outlining responsibilities, determining relationships between position, and testing.
  • The position matches personality and skills.

HR Training and Skills

  • The employee is more able to preform if skilled and upskilled
  • Employees feel valued when provided good training and upskilling
  • Creativity and productivity are encouraged when training is effectively administered.

Salary Determination Methods

  • Piecemeal involves payments according to the number of actions performed.
  • Time-related pay is for the hours worked, public and private sector businesses use this method
  • Many with the experience are often paid on salary scales regardless of work quantity

Fringe Benefits

  • BCEA enforces fair labor practices through business remmuneration methods.
  • Salaries should be based upon permanent or fixed contracts.
  • Business are liable for employee taxable liability.
  • Includes medical aide, pension, provident, and funeral benefits.

Employment Law - UIF(Unemployment Insurance Fund)

  • The fund assists employees of illness, maternity, or adoption leave
  • This also assists dependents
  • Eployees are obliged to pay UIF
  • UIF allows for leverages to salary negotations

Impact of Fringe Benefits

  • Allows for attractive packages and higher retention for employees and qualified applicants.
  • Boosts productivity in meeting goals
  • Can save businesses money, while improving employee satisfaction

Negatives of Benefits

  • Businesses cannot attract new talent when benefits cannot be provided
  • Conflicts and corruption are not distributed fairly
  • Costs increase and profits decrease while admins costs increase
  • Employees are not committed to tasks and business, nor have loyalty to the work
  • Erros may lead to fines via lawyers and attorneys.

Implications of Acts on HR function

The Labour Relations Act on the Human Resources Function

  • Framework for billetreal meetings which provide matters relating to employment.

EE Act on the HR Function.

  • HR allows for qual opportunities regarding employment.
  • AA must be diverse and equitable.
  • Summarise the act where emoyees can clearly see.

Implication of Skills Development Act

  • Human source must implement aims and skills trainging to meet requirments.
  • Adapt accordingly the programmes
  • Use NQF(National Qualitication Framework) to asses skill levels for effective management and development.

Implication for BCEA(Basic Conditions of Employment Act)

  • Workers should work 9 hr in a 5 day work/8 hours in a 6 day work week with 10 hours of over time possible
  • Workers get a 60 minute break for lunch
  • Week paid after work, after the 36 month term
  • Employment cant happen to anyone under 16
  • Receive double if they work double or a holiday weekday.

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Description

Explore key concepts in human resources, including recruitment, labor laws, and employee benefits. Understand the role of induction, types of compensation, and the purpose of recruitment. Learn about important acts and their impact on the workplace.

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