Human Resources - BOH4M
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Questions and Answers

What is considered a form of discrimination in employment?

  • Hiring based on educational background
  • Promoting employees based on performance
  • Denying job assignments due to age (correct)
  • Reassigning duties based on skill
  • What does employment equity aim to address?

  • Eliminating job turnover rates
  • Providing opportunities to underrepresented groups (correct)
  • Equal salaries for all employees
  • Hiring based solely on qualifications
  • What is 'quid pro quo' in the context of sexual harassment?

  • Unwanted touching in the workplace
  • Developing a non-hostile atmosphere for employees
  • Creating a hostile work environment with inappropriate jokes
  • A situation where benefits are conditional on sexual submission (correct)
  • What does the principle of comparable worth advocate?

    <p>Salary parity based on job importance</p> Signup and view all the answers

    Which of the following is NOT a responsibility of Human Resources regarding workplace health and safety?

    <p>Setting employees' work schedules</p> Signup and view all the answers

    What is the primary purpose of Human Resources in an organization?

    <p>To manage the human side of the business</p> Signup and view all the answers

    Which of the following best describes human capital?

    <p>The skills and knowledge of employees</p> Signup and view all the answers

    Which HR function involves determining job requirements?

    <p>Job Analysis</p> Signup and view all the answers

    Which of these is NOT a part of HR responsibilities?

    <p>Financial audits</p> Signup and view all the answers

    In HR, what does recruitment primarily involve?

    <p>Finding potential employees</p> Signup and view all the answers

    What aspect of HR deals with unsafe work conditions?

    <p>Workplace Health and Safety</p> Signup and view all the answers

    What is the focus of strategic human resource management?

    <p>Aligning HR activities with business goals</p> Signup and view all the answers

    What is a key component of maintaining a quality workforce?

    <p>Career development</p> Signup and view all the answers

    What is the primary purpose of the Workplace Hazardous Materials Information System (WHMIS)?

    <p>To communicate hazardous materials information</p> Signup and view all the answers

    Which of the following is NOT a key element of WHMIS?

    <p>Employee performance evaluations</p> Signup and view all the answers

    What does job analysis provide for an organization?

    <p>Job descriptions and job specifications</p> Signup and view all the answers

    What is included in job specifications?

    <p>Qualifications and skills required for a job</p> Signup and view all the answers

    What is the main focus of recruitment activities?

    <p>To attract qualified job applicants</p> Signup and view all the answers

    Which of the following would be considered a responsibility in a job description for a counter server?

    <p>Greeting customers and handling cash</p> Signup and view all the answers

    Which scenario is most likely to require immediate attention from management?

    <p>An employee feels stressed out</p> Signup and view all the answers

    Which statement about job analysis is FALSE?

    <p>It provides insights solely for performance evaluation.</p> Signup and view all the answers

    What is the primary benefit of structured interviews?

    <p>They help avoid bias by asking the same questions to all applicants.</p> Signup and view all the answers

    Which recruitment method involves seeking candidates from within the organization?

    <p>Internal recruitment</p> Signup and view all the answers

    What characterizes a realistic job preview?

    <p>It provides all relevant job information to candidates.</p> Signup and view all the answers

    What type of interview allows for a more fluid and natural conversation but can lead to bias?

    <p>Unstructured interviews</p> Signup and view all the answers

    Which of the following is an effective strategy during interviews?

    <p>Pose questions that help gauge person-organization fit.</p> Signup and view all the answers

    What is a common goal of preliminary contact with potential job candidates?

    <p>To create a pool of qualified applicants.</p> Signup and view all the answers

    What is one disadvantage of traditional recruitment methods?

    <p>They depict only positive aspects of the job.</p> Signup and view all the answers

    What should be avoided when asking questions during interviews?

    <p>Questions whose answers can be found on their resume.</p> Signup and view all the answers

    Study Notes

    Human Resources - BOH4M

    • This is a human resources course, likely part of a broader management fundamentals curriculum.
    • The material covers the foundational elements of managing human resources, from initial aspects like HR functions to training.

    Success Criteria

    • Students aim to understand the purpose of HR and its various functions.
    • Distinguishing between job titles, descriptions, and specifications is a key learning objective.
    • Constructing effective interview questions is another key criteria.

    H.R. and the Organization

    • A section about the relationship between human resources and an organization, outlining the roles, responsibilities and structure within the organization.

    Be Nice to HR!!!

    • This suggests a section about the importance of understanding and appreciating the role of HR within the company.

    Discuss

    • A section to prompt discussion on the topic of HR and its personnel. 
    • Some example questions are included in slides.

    Human Resources

    • Human resources (HR) are viewed as people who add value.
    • Businesses rely on HR departments to manage the human aspects of operations—recognizing that employees are a valuable asset.

    What Does HR Do?

    • HR handles various tasks including:
    • Job Analysis (determining job requirements)
    • Recruitment (finding potential employees) & Selection (choosing qualified applicants)
    • Training & Development (employee learning)
    • Compensation (determining pay)
    • Performance Appraisals (employee evaluation)
    • Labour Relations (managing union issues)
    • Workplace Health & Safety (creating a safe work environment)

    Study Question 1: Why do people make the difference?

    • Human capital is essential for long-term organizational success.
    • Organizations perform better when they treat their employees well.

    Everything Falls into 3 Categories

    • HR responsibilities are grouped into three main categories:
    • Attracting a quality workforce (HR planning, recruitment, selection)
    • Developing a quality workforce (employee orientation, training, development, performance appraisal)
    • Maintaining a quality workforce (career development, work-life balance, employee retention & turnover, HR management)
    • This section focuses on legal considerations related to employment practices. 

    Study Question 2: What is strategic human resource management?

    • Employment equity aims to give employment preference to specific groups like Aboriginals, women, visible minorities, and people with disabilities.
    • This is often seen as controversial, but aims to diversify the workforce and reflects the population's diversity.
    • Bona fide occupational requirements are qualifications necessary for particular job performance.
    • These requirements are legally justifiable reasons for employment discrimination.
    • Issues like discrimination in employment (denial of a job or assignment for reasons unrelated to job requirements), sexual harassment (unwanted sexual behaviour in the workplace) are also key legal components of HR.
    • Additional issues also exist in employment such as comparable worth (equal pay for equal work), part-time vs contract work.

    Workplace Health and Safety

    • HR is in charge of workplace health and safety policies, prevention of accidents, and the aftermath of incidents.
    • Examples of HR responsibilities include: responding to workplace injuries and illnesses
    • Dealing with situations that make the workplace seem unsafe
    • Employees experiencing stress

    WHMIS

    • The Workplace Hazardous Materials Information System (WHMIS) is Canada's national hazardous materials communication system.
    • WHMIS includes key elements like: labeling of hazardous products, safety data sheets, and worker education, training.

    Workplace Safety Videos

    • A section in the course containing a discussion prompted by watching videos regarding workplace safety.
    • Four important questions to think about based on a provided video are also included in the slides.

    JOB ANALYSIS

    • A fundamental topic for human resource planning.
    • Detailed analysis to understand the components of a job; who does it, what it involves, wherever, when and why it is to be performed; also includes responsibilities, timing, and processes

    Recruitment and Selection

    • Activities designed to attract qualified job applicants.
    • Steps in recruitment: advertisement, initial contact with candidates and screening.
    • Recruitment methods include external recruitment (hiring candidates from outside the organization), internal recruitment, and traditional recruitment techniques. Realistic job previews are essential for accurate candidate information.

    Interviewing

    • Structured interviews involve standardized, planned questions. Unstructured interviews are more flexible, less planned, but can lead to interviewer biases.

    Interviewing - Questions to Ask

    • Questions should be relevant to the job; avoid duplicate information found in resumes; and each question should have a well-defined purpose.
    • Some questions can test candidates' aptitude (such as “how many windows are in New York City?” to evaluate how a candidate arrives at an answer)

    Questions that you are not allowed to ask

    • Employers in Ontario cannot ask for age, date of birth, marital or family status, personal questions, disabilities, criminal records, race, religion, nationality, sexual orientation, or affiliations.

    Sample Teacher Interview Questions

    • A sample set of questions for interviewing a potential teacher regarding their teaching philosophy, creating a positive learning environment, classroom management strategies, and accommodating diverse learning needs.

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    Description

    Dive into the foundational elements of Human Resources in the BOH4M course. Understand the roles, responsibilities, and functions of HR, including the construction of interview questions and the significance of job descriptions. Explore the relationship between HR and organizational structure while fostering discussions about HR's vital role in a company.

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