Podcast
Questions and Answers
What constitutes discrimination in employment?
What constitutes discrimination in employment?
What is the aim of employment equity?
What is the aim of employment equity?
Which of the following describes a hostile work environment?
Which of the following describes a hostile work environment?
What does comparable worth refer to?
What does comparable worth refer to?
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Which of the following is a key responsibility of human resources regarding workplace health and safety?
Which of the following is a key responsibility of human resources regarding workplace health and safety?
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What is the primary purpose of Human Resources in an organization?
What is the primary purpose of Human Resources in an organization?
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Which function of HR involves evaluating employee performance?
Which function of HR involves evaluating employee performance?
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What is included in the process of recruitment?
What is included in the process of recruitment?
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Which category does employee orientation belong to in HR responsibilities?
Which category does employee orientation belong to in HR responsibilities?
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What does human capital refer to in an organizational context?
What does human capital refer to in an organizational context?
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What is a key responsibility of HR in relation to workplace health and safety?
What is a key responsibility of HR in relation to workplace health and safety?
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What do labor relations in HR primarily deal with?
What do labor relations in HR primarily deal with?
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Which of the following is NOT a part of maintaining a quality workforce?
Which of the following is NOT a part of maintaining a quality workforce?
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What is the primary purpose of the Workplace Hazardous Materials Information System (WHMIS)?
What is the primary purpose of the Workplace Hazardous Materials Information System (WHMIS)?
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Which of the following is NOT a key element of WHMIS?
Which of the following is NOT a key element of WHMIS?
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What does job analysis primarily help organizations develop?
What does job analysis primarily help organizations develop?
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What is the focus of job specifications?
What is the focus of job specifications?
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Which activity is primarily aimed at attracting a qualified pool of job applicants?
Which activity is primarily aimed at attracting a qualified pool of job applicants?
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What does a job description typically include?
What does a job description typically include?
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Which example best illustrates a job specification?
Which example best illustrates a job specification?
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What does the term human resource planning involve?
What does the term human resource planning involve?
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What is the primary goal of the initial screening phase in the recruitment process?
What is the primary goal of the initial screening phase in the recruitment process?
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What is a distinguishing feature of structured interviews?
What is a distinguishing feature of structured interviews?
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Which recruitment method seeks candidates from within the organization?
Which recruitment method seeks candidates from within the organization?
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What is a potential disadvantage of unstructured interviews?
What is a potential disadvantage of unstructured interviews?
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Which of the following is emphasized in realistic job previews?
Which of the following is emphasized in realistic job previews?
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What is the purpose of asking questions that test aptitude during an interview?
What is the purpose of asking questions that test aptitude during an interview?
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What type of recruitment highlights only the positive aspects of a job?
What type of recruitment highlights only the positive aspects of a job?
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Why is person-organization fit important in hiring?
Why is person-organization fit important in hiring?
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Study Notes
Human Resources - BOH4M
- This course covers Human Resources (HR) management, specifically the initial stages from managing HR to training.
- The course is part of a larger Management Fundamentals chapter, specifically chapter 12.
Success Criteria
- Students need to understand and articulate the purpose of HR and identify its various functions.
- Students need to differentiate between job titles, descriptions, and specifications.
- Students need to construct appropriate and effective interview questions.
H.R. and the Organization
- HR plays a vital role within an organization.
Be Nice to HR!!!!
- This section emphasizes the importance of HR in an organization.
Discuss
- The discussion is about the role of HR, both who they are and what they do in an organization.
Human Resources
- In a business context, "Human" refers to people.
- "Resources" are valuable assets.
- HR departments are designed to manage the human aspect of a business, acknowledging that people are the most valuable asset.
What Does HR Do?
- Job Analysis: determining job requirements
- Recruitment: finding potential employees
- Selection: choosing from applicants
- Training and Development: managing employee learning
- Compensation: deciding compensation for employees
- Performance Appraisals: evaluating employee performance
- Labour Relations: dealing with labour unions
- Workplace Health and Safety: ensuring a safe workplace.
Study Question 1: Why do people make the difference?
- Human capital is essential for long-term organizational success.
- Organizations achieve better results when they prioritize treating employees well.
Everything Falls into 3 Categories
- HR responsibilities are categorized to:
- Attracting a quality workforce: which involves human resource planning, recruitment, and selection.
- Developing a quality workforce: which includes employee orientation, training, development, and performance appraisal.
- Maintaining a quality workforce: this includes career development, work-life balance, compensation and benefits, employee retention, turnover, and labor-management relations.
Legal Issues in H.R.
- This section focuses on legal considerations related to HR.
Study Question 2: What is strategic human resource management?
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Discrimination in employment: denying someone a job or role based on non-relevant criteria.
- Example: age discrimination in layoffs
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Employment Equity: an effort to ensure representation from various groups (Aboriginals, women, visible minorities, people with disabilities) in the workplace.
- Bona fide occupational requirements: essential qualifications and attributes necessary for a specific job, which are legally justified for discriminating against certain applicants
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Current legal issues in HR management:
- Sexual harassment: behaviours of a sexual nature that affect one's employment situation.
- Quid pro quo: making employment or academic benefits contingent on sexual advancements.
- Hostile work environment: inappropriate actions such as unwanted touching or comments.
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The Canadian Human Rights Act and the Canada Labour Code protect employees from sexual harassment in the workplace.
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Additional legal issues:
- Comparable worth: principle that jobs of similar importance must have comparable pay.
- Part-time and contract work: becoming more prevalent.
Workplace Health and Safety
- HR manages workplace health and safety policies.
- This includes the prevention and post-incident consequences of health and safety issues in the workplace.
WHMIS
- Workplace Hazardous Materials Information System (WHMIS): Canada's hazard communication system.
- Key elements include labelling hazardous products, safety data sheets, and worker education/training.
Workplace Safety Videos
- Discussion questions address commercial impact, campaign success, and manager roles after reviewing workplace safety videos.
JOB ANALYSIS
- Job analysis is the foundation of human resource planning.
- It's a systematic study of job facts, responsibilities, timing, and processes.
- It identifies the who, what, where, why, and when of a job.
- Job analysis informs the development of both job descriptions and job specifications.
Job Descriptions
- Job descriptions outline what the jobholder does.
- A counter-server example details responsibilities such as greeting customers, cleaning area, serving customers, handling cash and inventory, and reporting to the supervisor.
Job Specifications
- Job specifications detail the required knowledge, skills, and abilities for a job.
- A counter-server example requires a high school diploma, experience, safety training and ability to lift 8 kilograms.
RECRUITMENT AND SELECTION
- Recruitment is attracting a qualified pool of job applicants.
- Steps in recruitment include:
- Advertising job vacancies.
- Making preliminary contact.
- Initial applicant screening.
Recruitment methods
- External recruitment (seeking applicants from outside the company) and internal recruitment (seeking applicants from within the company).
- Traditional recruitment (highlighting positive aspects only) and realistic job previews (providing candidates with all aspects of the job).
Discussion - Small Groups
- Discussion about internal and external recruitment of a school principal.
INTERVIEWING
- Two types of Interviews:
- Structured Interview: planned questions asked systematically to each candidate (often preventing bias but can be rigid).
- Unstructured Interview: less planned questions, more open to bias and can be unfair to certain applicants.
Interviewing – Questions to Ask
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Questions should be job-relevant.
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Questions shouldn't duplicate information from the resume.
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Each question should have a purpose.
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Questions can assess aptitude (e.g., "how many windows are in NYC?").
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Questions should allow for understanding of person-organization fit.
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Questions shouldn’t ask for information that is readily available elsewhere, including the candidate's resume.
Questions that you are not allowed to ask
- Employers in Ontario cannot ask about age, marital status, personal questions, disabilities, criminal record, race, religion, nationality, sexual orientation, or affiliations.
Sample Teacher Interview Questions
- Interview questions to assess teaching philosophy, fostering positive learning environments, managing classroom behaviour, and accommodating diverse learners.
Studying That Suits You
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Description
Test your knowledge on key concepts in human resources, including discrimination, workplace health and safety, and employment equity. This quiz covers important terms like human capital, labor relations, and the responsibilities of HR in maintaining a quality workforce.