Human Resource Planning

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Questions and Answers

What is the primary focus of human resource planning?

  • Forecasting an organization's future demand for and supply of employees. (correct)
  • Developing employee training programs.
  • Ensuring compliance with labor laws and regulations.
  • Managing employee benefits and compensation.

How does proper staffing contribute to an organization's success?

  • By increasing employee satisfaction, regardless of strategic goals.
  • By creating a diverse workforce, irrespective of skill requirements.
  • By ensuring the organization has the right people in the right roles at the right time. (correct)
  • By minimizing labor costs and maximizing short-term profits.

Which of the following is an example of basic human resource planning?

  • Integrating HR planning with the organization's long-term strategic plans, anticipating needs 5+ years in advance.
  • No formal planning where HR activities are reactive.
  • Recognizing the need to plan for HR activities with a focus on the short term (1-2 years). (correct)
  • Implementing live-time predictive analytics to forecast HR needs.

Which of the following best describes 'advanced planning' in human resource management?

<p>Aligning HR strategies with the organization's long-term goals, anticipating needs 3-5 years in advance. (C)</p> Signup and view all the answers

What is the first step in the workforce planning process?

<p>Forecast demand for resources (B)</p> Signup and view all the answers

Which of the following factors would most likely drive the demand for human resources in an organization?

<p>The organization's strategic plan and new ventures. (C)</p> Signup and view all the answers

What is the primary characteristic of the Delphi technique in forecasting?

<p>It involves surveys of experts, with summaries shared back for further refinement until opinions converge. (D)</p> Signup and view all the answers

What does 'indexation' refer to in the context of trend projection forecasts?

<p>Matching employment growth with a relevant index, such as the ratio of production employees to sales. (D)</p> Signup and view all the answers

Which of the following best illustrates the use of 'new venture analysis' in forecasting human resource needs?

<p>Estimating human resource needs by making comparisons with similar operations in other organizations undertaking comparable ventures. (A)</p> Signup and view all the answers

In assessing the internal supply of labor, what purpose do skills inventories serve?

<p>They provide a summary of worker skills and abilities within the organization. (D)</p> Signup and view all the answers

When estimating the external supply of labor, what does 'labour market analysis' primarily evaluate?

<p>The present or future availability of workers in the relevant labor market. (C)</p> Signup and view all the answers

Which strategy is an example of headcount reduction when managing an oversupply of human resources?

<p>Layoffs (B)</p> Signup and view all the answers

What is the primary goal of offering 'incentives for voluntary separation' when managing an oversupply of human resources?

<p>To reduce the workforce size through voluntary departures, minimizing negative impacts. (D)</p> Signup and view all the answers

Which of the following is an example of an 'alternative work arrangement' used to manage an oversupply of human resources?

<p>Job sharing. (B)</p> Signup and view all the answers

In situations where there is a shortage of employees, what does 'succession planning' aim to achieve?

<p>To identify and develop internal employees for future leadership roles. (A)</p> Signup and view all the answers

What is a 'co-source' arrangement?

<p>A form of contracting that brings an external supplier to support and work with an internal team. (D)</p> Signup and view all the answers

What is the primary advantage of hiring full-time employees to manage a shortage of workers?

<p>It may be required where internal transfer or promotion is not feasible (B)</p> Signup and view all the answers

In the context of creating flexible work arrangements, what does 'float and transfer' refer to?

<p>An employee moves from one job to another that is relatively equal in pay, responsibility, and organizational level (B)</p> Signup and view all the answers

Why is it important to measure and evaluate a workforce planning program?

<p>To evaluate workforce planning activities against organizational goals. (A)</p> Signup and view all the answers

Which of the following describes the primary function of a Human Resource Information System (HRIS)?

<p>Collecting, recording, storing, analyzing, and retrieving data concerning an organization's human resources. (D)</p> Signup and view all the answers

When choosing an HRIS, what is a key consideration related to information?

<p>The information that needs to be captured. (B)</p> Signup and view all the answers

What is the purpose of regularly-generated reports within a Human Resource Information System (HRIS)?

<p>To fulfill legislated requirements and company-specific needs. (D)</p> Signup and view all the answers

Which of the following is a key consideration regarding access to information within a Human Resource Information System (HRIS)?

<p>Determining who should have access and who should the right to change input data with consideration for privacy. (A)</p> Signup and view all the answers

How does implementing a Human Resource Information System (HRIS) enhance efficiency within an organization?

<p>By streamlining HR processes, improving service delivery. (A)</p> Signup and view all the answers

How can a Human Resource Information System (HRIS) increase an organization's visibility?

<p>By enhancing HR competencies, increasing the strategic contributions of the HR function. (D)</p> Signup and view all the answers

What is the main objective of Human Resource Accounting (HRA)?

<p>To measure the present cost and value of human resources. (B)</p> Signup and view all the answers

What type of information is included in 'Union-Related Information' within an HRIS?

<p>Information tailored around union matters (C)</p> Signup and view all the answers

When assessing the 'External Supply Indicators', what are Community Attitudes used to assess?

<p>The nature of the labour market (D)</p> Signup and view all the answers

What is the purpose of 'replacement chars' within internal supply estimates?

<p>Lists of likely replacements for each job (A)</p> Signup and view all the answers

Which of the following is the best description of how HR planning facilitates proactive responses in organizations?

<p>It helps organizations anticipate future workforce needs and address potential issues before they become problems. (A)</p> Signup and view all the answers

What distinguishes 'sophisticated planning' from other forms of human resource planning?

<p>An integral role for senior HR professionals in the strategic process, with planning horizons of 5+ years. (A)</p> Signup and view all the answers

What data is included in 'Employee Information' within an HRIS?

<p>Employee information (B)</p> Signup and view all the answers

What is the first step in a transition Matrices?

<p>Year beginning (B)</p> Signup and view all the answers

What is the last column in a transition probability matrix?

<p>Exit (B)</p> Signup and view all the answers

Flashcards

Human Resource Planning

Forecasting an organization's future demand for and supply of employees, and matching supply with demand.

No Formal HR Planning

Small companies often operate without formal HR planning, addressing HR activities in a reactionary manner.

Basic HR Planning

Companies recognize the importance of planning for HR activities, engaging in both proactive and reactionary approaches, with a focus on the short term.

Advanced HR Planning

A strategy where HR planning is directly linked to organizational strategy, anticipating HR needs 3–5 years in advance.

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Sophisticated HR Planning

When senior HR professionals actively guide strategic decisions and rely on strong expertise and advanced technologies.

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Informal and Instant Decisions

Expert opinions on future HR needs made quickly.

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Nominal Group Technique

When groups of managers make forecasts, discuss ideas, and rank them.

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Delphi Technique

Experts are surveyed, summaries shared, and opinions refined until convergence.

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Extrapolation

Extending historical rates of change into the future to forecast HR needs.

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Indexation

Aligning employment growth with a relevant index, such as the ratio of production employees to sales.

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Statistical Analysis

Advanced statistical analyses that account for variables that change the underlying causes of HR demand.

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Budget and Planning Analysis

Organizations that prioritize HR planning use detailed budgets and long-range plans to guide forecasting.

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New Venture Analysis

Planners forecast HR needs by benchmarking them against operations with similar characteristics.

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Internal Supply Analysis

Estimating future staff shortages.

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External Supply Analysis

Looking at trends that affect external staff available.

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Skills Inventories

Summaries of workers abilities and experience

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Management Inventories

Reports of workers managerial skills.

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Replacement Charts

Lists of possible replacements for a job.

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Replacement Summaries

Lists of strengths and weaknesses for a possible stand in

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Transition Matrices & Markov Analysis

Analysing workers to see probable staff movements.

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Labour Market Analysis

Looking to local demographics for possible talent.

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Community Attitudes

Analysing beliefs to help shape recruitment.

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Demographic Trends

Seeing what future workers could be open to joining.

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Headcount Reduction

Using layoffs and leave without pay to reduce costs.

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Hiring Freeze

Stop hiring.

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Early and phased retirement officers

Using officers who are retiring.

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Job Sharing

Sharing job with 2 workers.

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Using Part-Time Employees

Using work force on a scheduled shift.

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Overtime

Offering over time to current workers.

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Flexible Schedules

Letting workers rest to regain strength.

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Flexible Time and Location

Letting workers chose when they works.

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Flex Policies

Giving more room for workers.

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Independent Contractor

People not apart of the business help with work.

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Outsource

Give a firm all responsibilities.

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Promotions

Employees are promoted.

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Study Notes

  • Human resource planning forecasts an organization's future supply of employees and demand and matches the two.
  • The HR department contributes to organizational success through proper staffing, varying HR plans based on different strategies, proactive responses via planning, and actionable tactical plans.
  • HR planning uses basic information to live-time predictive analytics.

Human Resource Plan Sophistication Levels

  • No formal planning is typical in small companies, where HR activities are reactionary.
  • Basic planning occurs in companies that recognize HR planning needs, engage in mixed proactive and reactionary planning, and focus on the short term (1-2 years).
  • Advanced planning involves a direct link between strategy and HR planning, anticipating needs 3-5 years in advance.
  • Sophisticated planning integrates senior HR professionals into the strategic process, planning for 5+ years with expertise and technology.

Workforce Planning Process Steps

  • Forecast demand for resources
  • Assess supply of resources
  • Develop HR objectives
  • Design and implement workforce systems to balance demand and supply
  • Establish and conduct evaluation

Factors Driving Demand Forecasting

  • Strategic plan
  • Demographic impacts
  • Turnover
  • Legal and technological changes
  • Competitors
  • Budgets and revenue forecasts
  • New ventures
  • Organizational and job design

Techniques for Estimating Future Human Resource Needs

  • Expert techniques include informal decisions, formal expert surveys, and the Delphi technique.
  • Trend techniques involve extrapolation and indexation.
  • Other techniques are budget/planning analysis, new-venture analysis, and simulation models.

Expert Projection Forecasts

  • Informal and Instant Decisions utilizes expert forecasts of future HR needs
  • Nominal Group Technique use managers to make forecasts, discuss ideas, and rank them.
  • Delphi Technique surveys experts and shares summaries to converge opinions.

Trend Projection Forecasts

  • Extrapolation extends past rates of change into the future.
  • Indexation matches employment growth with an index, like the ratio of production employees to sales.
  • Statistical Analysis uses sophisticated methods allowing for changes in the underlying causes of demand.

Other Forecasting Methods

  • Budget and Planning Analysis is when organizations needing HR planning generally have detailed budgets and long-range plans.
  • New Venture Analysis uses planners to estimate human resource needs via comparisons with similar operations.
  • Simulation and Predictive Models are more sophisticated approaches.

HR Tools for Supply Estimation

  • Internal supply indicators use human resource audits, which includes skills inventories, management inventories, and replacement charts or summaries
  • Transition matrices and Markov analysis are used
  • External supply indicators incorporate labor market analysis, community attitudes, and demographic trends.

HR Audits for Internal Supply Estimates

  • Skills Inventories summarizes worker skills and abilities.
  • Management and Leadership Inventories reports management capabilities.
  • Replacement Charts lists likely replacements for each job.
  • Replacement Summaries lists replacements for each job and their strengths/weaknesses.

Supply of Human Resources: External Supply Estimates

  • Labour Market Analysis studies the firm's labour market to evaluate present or future availability.
  • Community Attitudes affects nature of the labour market.
  • Demographic Trends affects the availability of external supply.
  • ESDC publishes labour force projections
  • Statistics Canada publishes reports
  • Canadian Occupational Projection System (COPS) is available.

Strategies for Areas with Oversupply of Human Resources

  • Headcount reduction is achieved through layoffs, leaves without pay, incentives for voluntary separation, and termination.
  • Attrition is achieved through hiring freezes and early or phased retirement officers.
  • Alternative Work Arrangements includes job sharing and part-time employees.

Strategies for Areas with Lack of Employees

  • Hire Employees by using full-time, part-time or temporary
  • Find Source Service Providers by using independent contractors, third parties, outsourcing and crowdsourcing
  • Develop Employees Internally by using replacement charts, succession planning, career development, float and transfer
  • Find Existing Work Arrangements by using Overtime, flexible schedules, Flexible time and location and Flexible policies

Staffing Options For Gaps in Human Resources

  • Full-time hires are where internal transfers or promotions are not feasible, resulting in additional fixed costs.
  • Part-time workers are a popular strategy for meeting HR needs.

Source Service Providers

  • Independent contractors are freelancers or self-employed individuals.
  • Consultants provide expert advice and counsel in a particular area.
  • Outsourcing contracts tasks to outside agencies or persons.
  • Crowdsourcing uses an undefined network of people via an open call.
  • Co-sourcing uses an external team to support and work with an internal team.

Strategies to Develop Employees

  • Promotions move an employee to a job with higher pay/responsibility/organizational level.
  • Succession and career plans are utilized.
  • Training and development are provided.

Strategies for Creating Flexible Work Arrangements

  • Overtime involves working beyond normal hours.
  • Flexible retirement targets employees near retirement to extend contributions.
  • Float and transfer moves an employee to another job relatively equal in pay/responsibility/level.

Final Step Program Measurement and Evalution

  • The planning process evaluates workforce planning activities against organizational goals.
  • Improvement should be measured year over year.
  • Examines if vacancies in key roles being reduced, and whether internal or external recruits were achieved

Human Resource Information Systems

  • A Human Resource Information System is used to collect, record, store, analyse, and retrieve data concerning an organization's human resources.
  • The stakeholders who use the information from an HRIS are HR professionals, managers, and employees.

Key Considerations for HRIS Functions

  • Size
  • Information that needs to be captured
  • Volume of information transmitted
  • Firm's objectives
  • Technical capabilities
  • Reporting capabilities

Essential HRIS functions

  • Must determine who should have access and who should have the right to change input data to maintain considerations for privacy
  • Must have high level security precautions to prevent unauthorized disclosure of information and viruses, etc.

Ways HRIS can be an Important Tool for Strategic HRM

  • Increased efficiency via enhanced service delivery
  • Increased effectiveness by helping stakeholders make better decisions
  • Increased contribution to organizational sustainability through talent management
  • Increased visibility with enhanced HR competencies

Human Resource Accounting

  • Human Resource Accounting (HRA) measures the present cost and value of human resources as well as their future worth to the organization.

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