Human Resource Management Quiz
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Questions and Answers

A company interested in flexible work arrangements such as flextime and telecommuting is likely aiming for which of the following outcomes?

  • Work-scheduling options needed to retain quality employees (correct)
  • Employee empowerment
  • Increasing job performance through effective management of time
  • Determining the most effective team management technique
  • What term describes the gap between what is and what is required?

  • Motivation
  • A need (correct)
  • A want
  • A perquisite
  • Frederick Taylor’s scientific management primarily focused on which aspect?

  • Policies, procedures, rules, and regulations
  • Worker morale
  • Work efficiency (correct)
  • Communication skills
  • In Herzberg's model, which of the following is considered a hygiene factor?

    <p>Supervision</p> Signup and view all the answers

    What might be a common consequence of downsizing in a company, such as Home Depot laying off workers?

    <p>Job enlargement</p> Signup and view all the answers

    The equity theory primarily pertains to which of the following?

    <p>How fairly a worker is treated compared to coworkers</p> Signup and view all the answers

    Oscar Ramirez's job redesign involved increased authority and responsibility. This is an example of job _____.

    <p>Enrichment</p> Signup and view all the answers

    According to Theory Y, workers generally prefer _____ in their work.

    <p>Delegation and responsibility</p> Signup and view all the answers

    What strategy might a company use to reduce employee absenteeism?

    <p>Providing on-site childcare</p> Signup and view all the answers

    Study Notes

    Work Scheduling and Employee Retention

    • Companies experimenting with flextime, telecommuting, and job sharing aim for work-scheduling options that help retain quality employees.

    Understanding Needs

    • The term "need" refers to the gap between what is currently available and what is required in a situation.

    Scientific Management

    • Frederick Taylor's scientific management principles focus on work efficiency as a key driver for productivity.

    Hygiene Factors in Herzberg's Model

    • Supervision is classified as a hygiene factor in Herzberg's motivation-hygiene theory, impacting employee satisfaction.

    Effects of Downsizing

    • Downsizing, like The Home Depot's layoff of 300 home office workers, can lead to job enlargement, necessitating that remaining employees take on additional responsibilities.

    Equity Theory

    • The equity theory addresses perceptions of fairness in how a worker is treated relative to coworkers, influencing workplace morale and motivation.

    Job Enrichment

    • Job enrichment involves redesigning jobs to increase authority and responsibility, making roles more challenging and engaging for employees, as seen in Oscar Ramirez's experience.

    Theory Y Perspective

    • Theory Y posits that workers enjoy delegation and responsibility, suggesting that a participative management style enhances job satisfaction.

    Strategies to Reduce Absenteeism

    • Companies combat employee absenteeism through various strategies, including providing on-site day care, allowing flexibility with attendance policies, and minimizing formal attendance rules.

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    Description

    Test your knowledge on modern work-scheduling options like flextime, telecommuting, and job sharing. This quiz explores the strategies companies use to retain quality employees and enhance job performance. See how well you grasp these contemporary HR concepts!

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