Human Resource Management Quiz

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is one advantage of using advertising as a job posting method?

It is popular among job seekers and employers.

What is a major disadvantage of employee referrals?

It may not be fair to other applicants.

How do employment agencies assist in the recruitment process?

They locate suitable candidates and provide professional hiring advice.

What is a limitation of professional institutions when it comes to job postings?

<p>Their recruitment information is restricted to members only.</p> Signup and view all the answers

What is one advantage of job fairs?

<p>They offer a quick and efficient way of linking job seekers with employers.</p> Signup and view all the answers

What is a disadvantage of advertising as a job posting method?

<p>It receives many applications from unsuitable candidates.</p> Signup and view all the answers

What is a benefit of using employee referrals for hiring?

<p>It leads to lower costs for staff orientation and training.</p> Signup and view all the answers

What is one downside of job fairs?

<p>They are only suitable for entry-level jobs that do not require rigorous assessment.</p> Signup and view all the answers

What are the two major modes of training?

<p>On-the-job training and Off-the-job training.</p> Signup and view all the answers

Provide one example of on-the-job training.

<p>Coaching.</p> Signup and view all the answers

What is a type of off-the-job training?

<p>Classroom training.</p> Signup and view all the answers

What is the purpose of job rotation in on-the-job training?

<p>It allows trainees to experience different tasks or departments.</p> Signup and view all the answers

Why might Sum Kee choose off-the-job training for salespersons?

<p>It is more systematic and causes minimal disruption.</p> Signup and view all the answers

What is indirect compensation?

<p>Indirect compensation refers to benefits provided to employees other than normal wages and salaries.</p> Signup and view all the answers

Suggest a method of off-the-job training that can enhance sales performance.

<p>Role play.</p> Signup and view all the answers

Name one purpose of providing indirect compensation to employees.

<p>One purpose is to enhance employees' loyalty.</p> Signup and view all the answers

State another purpose of providing indirect compensation.

<p>Another purpose is to build an image as a good employer.</p> Signup and view all the answers

What type of learning does programmed learning focus on?

<p>Self-learning.</p> Signup and view all the answers

How do bonuses and commissions motivate employees?

<p>Bonuses and commissions provide strong motivation by linking financial rewards to performance.</p> Signup and view all the answers

What is the combined approach of apprenticeship training?

<p>It combines classroom training and on-the-job training.</p> Signup and view all the answers

What is one advantage of using bonuses over merit pay?

<p>Bonuses have a stronger connection with employee performance.</p> Signup and view all the answers

What suggestion did Johnny make regarding the remuneration system?

<p>Johnny suggested freezing basic salaries and introducing a profit-based bonus system.</p> Signup and view all the answers

What characteristics of staff did Rose mention in response to Patrick's concerns?

<p>Rose mentioned that the staff are positive, energetic, and willing to take up responsibility.</p> Signup and view all the answers

What was Patrick's concern about the new remuneration system?

<p>Patrick was concerned about the potential disadvantages and staff support for the change.</p> Signup and view all the answers

What is a disadvantage of basing bonuses on individual performance appraisals?

<p>Bias and errors can lead to unfair bonus distribution.</p> Signup and view all the answers

How does a performance-based bonus contribute to employee insecurity?

<p>It may result in unstable income for employees dependent on their performance.</p> Signup and view all the answers

What impact can a salary freeze have on an employee's sense of belonging?

<p>It may negatively affect their sense of belonging if earnings do not keep up with inflation.</p> Signup and view all the answers

Why might an unattractive reward fail to motivate employees?

<p>If the reward is not large enough, it cannot encourage employees to work harder.</p> Signup and view all the answers

What difficulty arises when measuring performance based on teamwork?

<p>It makes it challenging to assess an individual's contribution to the team's success.</p> Signup and view all the answers

How do employee benefits enhance loyalty?

<p>Attractive benefits increase employees' loyalty and sense of belonging to the company.</p> Signup and view all the answers

Why is it necessary to consider non-financial factors when evaluating a project proposal?

<p>Non-financial factors can impact employee morale and the overall work environment.</p> Signup and view all the answers

What is the issue with the projected net present value of Johnny's proposal?

<p>The project's net present value is -$100,000, indicating a loss.</p> Signup and view all the answers

What are three types of off-the-job training Cathay Pacific Airlines can provide to its pilots?

<p>Classroom training, programmed learning, and simulated training.</p> Signup and view all the answers

Name two types of on-the-job training HSBC can provide to inexperienced new tellers.

<p>Coaching and apprenticeship training.</p> Signup and view all the answers

What is one advantage of coaching in training?

<p>Coachees can get immediate feedback and support from their supervisors.</p> Signup and view all the answers

What is a disadvantage of coaching?

<p>Trainers may not have adequate training skills to effectively transfer knowledge.</p> Signup and view all the answers

What is one advantage of job rotation?

<p>Employees experience greater job satisfaction due to a reduction in repetitive tasks.</p> Signup and view all the answers

How can programmed learning benefit inexperienced new tellers at HSBC?

<p>It allows them to learn product knowledge and service quality through self-learning software.</p> Signup and view all the answers

What role does a classroom training play in HSBC's off-the-job training?

<p>It provides structured learning through lectures and direct instruction.</p> Signup and view all the answers

What type of staff does Johnny believe Sun Fung has, according to Theory Y?

<p>He believes the staff are positive, energetic, and willing to take up responsibility.</p> Signup and view all the answers

What change to the remuneration system did Johnny propose?

<p>He suggested freezing the basic salary and introducing a bonus based on the company's profit and performance appraisals.</p> Signup and view all the answers

What concern did Rose express regarding the working conditions for front-line workers?

<p>She mentioned that the working environment is harsh and has caused some workers to quit due to injuries.</p> Signup and view all the answers

What was Patrick's proposed solution for improving worker efficiency?

<p>He proposed installing robotic arms to help lift bulky packages.</p> Signup and view all the answers

What was the estimated accounting rate of return for the proposed project?

<p>It was estimated at 12%.</p> Signup and view all the answers

What critique did Johnny provide regarding the project despite a positive accounting return?

<p>He noted that the net present value of the project is -$100,000.</p> Signup and view all the answers

Name one non-financial factor that should be considered regarding the proposed changes.

<p>Staff morale and job satisfaction should be considered.</p> Signup and view all the answers

Suggest two methods Sun Fung could use to motivate its staff.

<p>They could provide more autonomy in decision-making and give recognition through verbal praise.</p> Signup and view all the answers

Flashcards

Recruitment

The process of finding and attracting qualified candidates for job openings.

Headhunter

A professional who specializes in finding and recruiting candidates for companies.

Application Letter

A written document submitted by a job seeker to a potential employer, outlining their qualifications and experience.

Advertising

A method of recruiting where the company advertises the open position in various media outlets, such as job boards, newspapers, or online platforms.

Signup and view all the flashcards

Employee Referral

A method of recruiting where employees refer their friends or colleagues for open positions.

Signup and view all the flashcards

Employment Agency

A specialized agency that helps companies find and recruit suitable candidates for their job openings.

Signup and view all the flashcards

Online Job Posting

A method of recruiting where companies post job openings on their websites or professional networks.

Signup and view all the flashcards

Job Fairs

A recruitment method where companies participate in job fairs to interact with potential candidates and promote their open positions.

Signup and view all the flashcards

What is indirect compensation?

Non-wage benefits provided to employees, such as healthcare, retirement plans, or paid time off.

Signup and view all the flashcards

What is one purpose of indirect compensation?

Increases employee loyalty and reduces turnover.

Signup and view all the flashcards

What is another purpose of indirect compensation?

Builds a positive image of the company as a responsible employer.

Signup and view all the flashcards

What is a bonus reward?

A reward system where employees receive a bonus for their performance that goes beyond their regular salary.

Signup and view all the flashcards

What is a commission reward?

A form of commission reward where employees receive a percentage of each sale they make.

Signup and view all the flashcards

What is a performance based bonus?

A reward system where employees earn more based on performance, but their basic salary remains fixed.

Signup and view all the flashcards

What is one advantage of a bonus reward system?

Performance-based bonus systems motivate employees to work harder to achieve greater rewards.

Signup and view all the flashcards

What is another advantage of a performance-based bonus system?

Performance-based bonus systems can improve employee performance by directly linking rewards with effort.

Signup and view all the flashcards

Commission based salary

A way of compensating employees based on individual performance, where their salary includes a portion based on their achievements.

Signup and view all the flashcards

Performance based salary

Paying employees based on their achievements, where the amount earned is directly proportional to the results they achieve.

Signup and view all the flashcards

Performance Appraisal

An assessment of an employee's work performance, typically conducted to determine their strengths, weaknesses, and potential for improvement.

Signup and view all the flashcards

Unstable Income

A situation where an employee's earnings vary significantly from month to month, leading to uncertainty about their income.

Signup and view all the flashcards

Bias in Performance Appraisal

A subjective and potentially biased evaluation of an employee's performance, leading to unfair compensation.

Signup and view all the flashcards

Employee Benefits

Financial rewards offered to employees in addition to their base salary, like health insurance, retirement plans, or paid time off.

Signup and view all the flashcards

Accounting Rate of Return (ARR)

A metric for measuring the profitability of a project, calculated by dividing the average annual profit by the average investment.

Signup and view all the flashcards

Net Present Value (NPV)

A method for evaluating investment proposals by discounting future cash flows to their present value.

Signup and view all the flashcards

Coaching

Involves a formal process where a trainer provides guidance, experience, and advice to an employee.

Signup and view all the flashcards

Job rotation

Moves employees between different roles or departments within a company for learning and development.

Signup and view all the flashcards

Apprenticeship training

Combines classroom instruction with practical, hands-on experience in a workplace setting.

Signup and view all the flashcards

Classroom training

Training delivered in a traditional classroom setting, usually involving lectures and discussions.

Signup and view all the flashcards

Programmed learning

Uses self-paced learning materials like books, software, or online courses to guide individuals through a learning process.

Signup and view all the flashcards

Simulated training

Uses simulations or virtual environments to mimic real-world scenarios for training purposes.

Signup and view all the flashcards

Off-the-job training

Training conducted away from the regular workplace, allowing for focused learning and minimal disruption to daily operations.

Signup and view all the flashcards

On-the-job training

Training conducted directly at the workplace, using actual tasks and real-world situations for learning.

Signup and view all the flashcards

Theory Y

A management philosophy assuming employees are self-motivated and enjoy work.

Signup and view all the flashcards

Theory X

A management philosophy assuming employees are lazy and need constant supervision.

Signup and view all the flashcards

Accounting Rate of Return

The percentage return on investment calculated based on accounting profit.

Signup and view all the flashcards

Performance-Based Bonus System

A bonus system linking employee income to company performance.

Signup and view all the flashcards

Win-Win Situation

A situation where both the company and employees benefit from a change.

Signup and view all the flashcards

Ergonomics

The process of identifying and addressing ergonomic risks to improve workplace safety and employee well-being.

Signup and view all the flashcards

Robotic Arms

Robotic arms designed to assist workers with lifting heavy objects.

Signup and view all the flashcards

Study Notes

Manpower Planning and Staffing

  • Manpower planning is crucial for ensuring a company has enough qualified employees to achieve its objectives.
  • It provides a basis for other HRM functions.
  • Manpower planning helps avoid mismatches in manpower by matching personnel activities with future objectives.
  • It helps companies adjust to environmental changes by matching manpower requirements to changes.
  • It ensures companies comply with government employment regulations.

Manpower Planning Process

  • Step 1: Forecast manpower demand: The company needs to predict the quantity and quality of manpower required.
  • Step 2: Estimate manpower supply: Assess turnover rate, retirement policies, and attrition rate.
  • Step 3: Compare manpower demand and supply: Identify any shortages or skill deficiencies.
  • Step 4: Develop action plans and follow up: Plan recruitment and training and development activities.

External Recruitment

  • Job advertisement: Advantages include broad reach and cost-effectiveness; disadvantages could include many unsuitable applications.
  • Employee referral: Advantages include pre-screening by existing employees and reduced orientation efforts; disadvantages might not reach a wide enough pool of candidates.
  • Employment agencies: Advantages include specialized recruitment expertise and wider recruitment networks; disadvantages are they often have higher fees.
  • Job fairs: Advantages include attracting many applicants quickly and cost-effectiveness; disadvantages might not attract high-calibre candidates.

Staffing Process

  • Step 1: Recruitment: Identify suitable candidates using job descriptions and job specifications.
  • Step 2: Selection: Evaluate applications and perform preliminary screening, then interviews.
  • Step 3: Employment: Choose the best candidate for the job, then offer a contract to the selected candidate.

Advantages of External Recruitment

  • Wider networks: Access to a greater pool of potential candidates.
  • Expert advice: Gaining access to professionals in recruitment.
  • Fresh ideas: Obtaining fresh perspectives and new approaches.

Disadvantages of External Recruitment

  • High costs: The higher overall costs in recruitment.
  • Time consuming: Longer time required to find suitable candidates.
  • Risk of unsuitable candidates: Higher chance of attracting unqualified or unsuitable candidates.

HRM Different Job Posting Methods

  • Internal Recruitment (Examples: transferring employees from one department to another or from one district to another of the Hong Kong or promoting them to a higher position)
  • External Recruitment (Examples: using job advertisements or employment agencies)

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

HR Simplified Note PDF

More Like This

Recruitment Methods
20 questions

Recruitment Methods

FeasibleTucson6491 avatar
FeasibleTucson6491
Recruitment Strategies and Methods
47 questions
Use Quizgecko on...
Browser
Browser