Human Resource Management Principles

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Questions and Answers

What is a key characteristic of performance consulting?

It relies primarily on traditional classroom-based training methods.

It uses a systems approach to identify and address performance problems. (correct)

It focuses on improving employee performance through technology.

It addresses individual employee issues rather than broader organizational systems.

How do organizations typically address the need for new skills in performance improvement?

By employing a blend of online, modular, and on-demand learning resources. (correct)

Through traditional classroom-based training programs exclusively.

Using a combination of synchronous and asynchronous learning methods.

By transitioning completely to online learning platforms.

What is the primary challenge for organizations that rely on traditional classroom-based training and performance management systems?

Ensuring the effectiveness of traditional methods in today's technology-driven world. (correct)

Adapting to the evolving nature of employee skills and knowledge.

Ensuring the cost-effectiveness of classroom-based training programs.

Maintaining a consistent learning environment for all employees.

How did Nordstrom likely plan for its expansion into Toronto?

By developing a comprehensive HR plan to address the specific staffing needs of the expansion. (B) Signup and view all the answers

What is the relationship between organizational strategy and human resource plans?

Human resource plans are designed to support the overall organizational strategy. (B) Signup and view all the answers

Why do large organizations typically have more robust human resource planning practices?

Because effective HR planning is essential to control labor costs. (A) Signup and view all the answers

What does the term 'intellectual capital' refer to?

The knowledge, skills, and abilities of an organization's employees. (C) Signup and view all the answers

What is an example of a live-time predictive analytic used in HR planning?

Forecasting future staffing needs based on projected business growth. (A) Signup and view all the answers

According to the staffing table, which position is projected to have the most open positions between months 1 and 3?

Clerk IV (D) Signup and view all the answers

Which department is projected to have the lowest number of openings in month 1?

Motor Pool (C) Signup and view all the answers

What is the total anticipated number of openings for the "Police" department between months 1 and 6?

164 (B) Signup and view all the answers

Based on the table, which position has the highest number of employees currently working?

Police (A) Signup and view all the answers

Which of the following statements are correct about the staffing table (Select all that apply)?

The staffing table specifies the types of positions available within the city government. (B), It provides specific budget codes for each job title. (D), The table shows the anticipated openings for each department in the next 12 months. (E) Signup and view all the answers

What is a potential limitation of using internal supply for filling future openings?

It might require extensive training and development for existing employees. (B), It could potentially create a stagnant and unmotivated workforce. (C), It might result in limited access to new skills and perspectives. (E) Signup and view all the answers

Which of the following is NOT a source of external supply of human resources?

Promoting existing employees to higher positions within the organization. (B) Signup and view all the answers

What is a possible outcome of organizational changes following a merger?

Elimination of positions to avoid job duplication (A) Signup and view all the answers

What was a strategic shift that Nokia made after selling its cellphone interests?

Transitioning to the networking equipment industry (A) Signup and view all the answers

Which factor can drastically alter human resource needs during a merger or acquisition?

Job role reorganization and integration (B) Signup and view all the answers

What is suggested about the forecasting techniques for estimating human resource demand?

Experience with forecasting may lead firms to adopt more sophisticated techniques (A) Signup and view all the answers

What concern did employees of Whole Foods have following their acquisition by Amazon?

Job security fears due to new technologies (D) Signup and view all the answers

What role does a robust talent management system play in an organization?

It balances both immediate and long-term organizational needs. (A) Signup and view all the answers

Which technology is cited as beneficial for creating predictive modeling in HR planning?

Cloud-based digital infrastructure. (D) Signup and view all the answers

What is a primary challenge for HR professionals when using data analytics?

Avoiding employee concern regarding data usage. (C) Signup and view all the answers

According to the Chartered Institute for Personnel Development, what does HR analytics focus on?

Using people-centric data for solving business problems. (C) Signup and view all the answers

What aspect of human resource planning is emphasized as necessary for effective long-range planning?

Strong system evaluations. (B) Signup and view all the answers

What process is described as putting the right people in the right place at the right time?

Workforce planning. (B) Signup and view all the answers

What is a potential reason some organizations do not progress through levels of HR planning?

A lack of knowledge or time. (A) Signup and view all the answers

What aspect of HRIS is highlighted as crucial for talent management?

Effectively utilizing available human resource information. (C) Signup and view all the answers

What characterizes outsourcing in an organization?

A formal agreement with a third party to perform a service. (B) Signup and view all the answers

What is a direct implication of offshoring?

Transferring jobs to another country. (C) Signup and view all the answers

What role does human resource management play in outsourced services?

Focuses on service delivery and manages vendor relationships. (B) Signup and view all the answers

How does crowdsourcing differ from traditional outsourcing?

It involves an open call to the public for resources. (B) Signup and view all the answers

Which of the following is likely an outcome of outsourcing?

Improvement in service quality and cost reduction. (A) Signup and view all the answers

What is an example of a potential disadvantage of outsourcing?

Disruption due to shifting operations to another provider. (C) Signup and view all the answers

What can be a result of effective management during the outsourcing process?

Achievement of business objectives and high service quality. (D) Signup and view all the answers

Why might an organization choose to outsource noncore activities?

To leverage specialized skills available externally. (A) Signup and view all the answers

What was the primary concern regarding the Temporary Foreign Worker Program in 2014?

It was associated with joblessness. (B) Signup and view all the answers

What significant change occurred in the Temporary Foreign Worker Program after its overhaul in 2014?

It ensured Canadian workers were prioritized in hiring. (C) Signup and view all the answers

How did the COVID-19 health crisis impact the Canadian government's approach to temporary foreign workers?

It focused on granting citizenship to temporary foreign workers already in Canada. (B) Signup and view all the answers

Which factor is mentioned as affecting the nature of the labor market?

Community attitudes. (A) Signup and view all the answers

What action did the activist investor group attempt to take regarding Agrium in 2013?

Break the company into its wholesale and retail businesses. (C) Signup and view all the answers

What increase did RBC announce in July 2020 regarding its executive demographics?

From 20 percent to 30 percent for Indigenous, Black, or people of color. (A) Signup and view all the answers

What demographic trend was highlighted in the 2011 research by the Information and Communication Technology Council?

A major technology labor crunch looming in Canada. (C) Signup and view all the answers

What is the general impact of demographic trends on organizations' labor supply?

They are known years in advance of their influence. (B) Signup and view all the answers

Study Notes

Human Resource Planning

Human Resource Planning (HRP) is a methodological process for analyzing the current workforce, determining future needs, identifying gaps, and implementing solutions for organizational success.
HRP aligns human resource systems, policies, and practices with the organization's strategic goals.
Learning objectives for the chapter include:
- Explaining the importance of HR plans for strategic success.
- Describing the HR planning process.
- Discussing methods for estimating organizational demand for human resources.
- Explaining methods for estimating a firm's supply of human resources.
- Identifying solutions for human resource shortages or surpluses.
- Discussing the contents of a human resource information system (HRIS).
- Explaining how data and analytics contribute to enhancing HR service delivery.

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Description

This quiz explores key concepts in human resource management, particularly focusing on performance consulting, skill development, and staffing analytics. It examines the connection between organizational strategy and human resources while addressing typical challenges faced in HR planning and recruitment. Test your knowledge about important HR terms and projected staffing needs within organizations.