Human Resource Management Overview
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Questions and Answers

What are some of the key functions of Human Resource Management?

Job Setup, Recruitment, Training, Performance Review, Rewards, Employee Well-being

What are the four main roles for HR professionals according to the 'HR business partner' model?

  • Employee Champion (correct)
  • Change Agent (correct)
  • Administrative Expert (correct)
  • Strategic Partner (correct)
  • Financial Expert
  • The 'psychological contract' refers to the formal agreement signed by both employees and employers.

    False

    Why is the 'HR business partner' model still relevant today?

    <p>Because it highlights the need for HR to align with business goals, champion employees, drive change, and handle day-to-day administrative tasks.</p> Signup and view all the answers

    Which of these is a competency for HR professionals as defined by Dave Ulrich?

    <p>Credible Activist</p> Signup and view all the answers

    The term 'Revisionism' refers to the shift in management thinking from a focus on scientific management to a more human relations-based approach.

    <p>True</p> Signup and view all the answers

    What are the key drivers of the shift from 'personnel management' to 'strategic human resource management' in the 1970s?

    <p>All of the above</p> Signup and view all the answers

    Total Quality Management (TQM) focuses on improving customer satisfaction through continuous improvement processes.

    <p>True</p> Signup and view all the answers

    What are the key advantages of using HR Information Systems (HRIS)

    <p>HRIS systems help automate tasks and improve efficiency by storing and organizing employee data. They are also known as 'Human Resource Management Systems' (HRMS) or 'e-HRM.'</p> Signup and view all the answers

    What does 'Sustainable HRM' emphasize?

    <p>Sustainable HRM focuses on creating a positive work environment that supports employee well-being, encourages personal development, and contributes positively to society, while also considering environmental concerns</p> Signup and view all the answers

    Study Notes

    HRM Summary

    • Human Resource Management (HRM) encompasses activities from hiring to employee departure, aiming to enhance individual and organizational performance.
    • Key functions include job setup, recruitment, training, performance review, rewards, and employee well-being.
    • HRM involves critical decision-making, focusing on sourcing talent, motivation, skills development, career advancement, and engagement.
    • HRM strategically manages employees throughout their organizational journey, influencing individual and company success.

    Human Resources Matter

    • Human resources are the employees of a company.
    • HRM practices are the actions taken to manage employees effectively and achieve organizational goals.
    • These practices include hiring strategies, training programs, feedback systems, and performance-based pay.
    • Employees are considered a company's most important asset due to their crucial function in achieving success and staying ahead of competitors.
    • While essential, HR departments often have limited influence on significant company decisions.
    • Some factors contributing to this limitation include HR managers' lacking business expertise, overemphasis on efficiency at the expense of value creation, and treating all employees uniformly through the application of standard rules and pay scales.
    • Many agree that employees are crucial for success, but how HR effectively manages them remains a concern.
    • HR needs to focus on helping employees add value to the company.

    Performance and Well-being

    • HRM not only focuses on organizational performance but also on individual employee experiences, values, and connections within and outside the company.
    • HRM considers the social responsibility of caring for employees' well-being because it leads to better results, and it is the right thing to do.
    • HRM focuses on improving and enhancing employee performance and well-being for ethical reasons beyond better outcomes.
    • Employees are considered as important individuals with their own experiences and aspirations beyond tools for company success.

    HR Roles and Competencies

    • HRM managers play critical roles and have specific competencies for success.
    • Four primary roles for HR professionals include Administrative Expert, Employee Champion, Strategic Partner, and Change Agent.
    • These roles help understand HRM manager activities and the essential skills for success.
    • Ulrich introduced the 'HR business partner' model, which shows four main roles.

    HR as Administrative Expert

    • HR aims to make work more efficient and cost-effective without compromising quality.
    • This role involves using technology and effective strategies to optimize processes, like hiring, training, and performance reviews.
    • HR builds credibility by focusing not just on their tasks but on the efficiency of the entire organization.

    HR as an Employee Champion

    • HRM advocates for employee needs, interests, and development.
    • They support employees by representing their concerns to management, ensuring fair treatment, and creating an environment that fosters motivation and growth.
    • HRM works to improve employee skills, motivation, and opportunities for effective contributions to the organization.

    HR as a Strategic Partner

    • HR aligns organization strategies with the needs of employees.
    • HR collaborates with senior management to support the execution of company strategy by understanding the "organizational architecture."
    • HRM plays an essential role in guiding discussions and decisions about organizational structure, ensuring aligned strategy and execution.

    HR as a Change Agent

    • HR facilitates change within the company, guiding and supporting the company through changes, focusing on management of change, and helping with transitions.
    • Change management models help oversee efficient change within the company.
    • HR ensures employees are prepared for and effectively manage organizational changes.

    Different HR settings, different Emphases

    • HR roles vary based on different organizational settings, such as those with strong unions, frequent mergers, high amounts of paperwork, or crisis situations.
    • HR needs to adapt strategies and competencies based on the environment they work in.

    HR Competencies

    • Ulrich and colleagues identified nine competencies needed by HR professionals:
    • Strategic Positioner
    • Credible Activist
    • Paradox Navigator
    • Culture and Change Champion
    • Human Capital Curator
    • Total Reward Steward
    • Technology and Media Integrator
    • Analytics Designer
    • Compliance Manager

    History of HRM

    • HRM's concept originated with John R. Commons (1919).
    • Initially, HRM wasn't formalized, but it evolved over time, influenced by industrial revolutions, unions, the growth of organizations, labor shortages, and economic changes.
    • Early HRM was often focused on efficiency, labor relations, and worker welfare.
    • The evolution of HRM shows a shift from individual tasks to strategic management of people as an organizational resource.

    Future of HRM

    • HRM's future involves using data and technology to make informed decisions and prioritize employee well-being.
    • Evidence-based HRM, big data, and e-HRM are key trends shaping the future.
    • Sustainable HRM focuses on positive aspects of work, like well-being, engagement, and company strategies, rather than just fixing problems.

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    Related Documents

    HRM Chapter 1 Summary PDF

    Description

    Explore the fundamental concepts of Human Resource Management (HRM) in this quiz. From recruitment to employee well-being, understand the critical practices that aim to enhance both individual and organizational performance. Test your knowledge on strategic HRM functions and their impact on company success.

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