Human Resource Management_Training and Development

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Questions and Answers

In which one of the following did Letitia most likely participate on her first day of work?

  • Employee development
  • Recruitment
  • Employee orientation (correct)
  • Selection

Which one of the following is most likely NOT one of the goals of a firm's employee orientation program?

  • Assisting new employees in selecting the best labor union (correct)
  • Helping new employees become socialized into the firm
  • Making new employees feel like part of a team
  • Teaching new employees about the firm's history and strategies

Employee orientation programs can range from brief, informal introductions to lengthy, formal courses. True or False?

True (A)

Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training. True or False?

<p>False (B)</p> Signup and view all the answers

The methods used to give new or present employees the skills they need to perform their jobs are called ________.

<p>Training (C)</p> Signup and view all the answers

________ identifies the training employees will need to fill future jobs.

<p>Strategic training needs analysis (B)</p> Signup and view all the answers

What is the first step in the ADDIE training process?

<p>Analyzing the training need (A)</p> Signup and view all the answers

Amy, an accounting supervisor, has been asked to provide training for her subordinates about new tax laws. In order to motivate the individuals who attend her training session, Amy should most likely do all of the following EXCEPT ________.

<p>Use new terminology and technical concepts (A)</p> Signup and view all the answers

Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT ________.

<p>Conducting a work sampling (C)</p> Signup and view all the answers

Training sessions should be half-day or three-fourths day in length rather than a full day, because the learning curve goes down late in the day. True or False?

<p>True (A)</p> Signup and view all the answers

Which one of the following would most likely occur during the fourth step of the ADDIE training process?

<p>Asking participants for feedback (C)</p> Signup and view all the answers

Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the ________ form of training.

<p>Job rotation (D)</p> Signup and view all the answers

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called ________.

<p>Apprenticeship training (B)</p> Signup and view all the answers

Ian is currently being trained on the job and is at the first step in the OJT process, which involves ________.

<p>Showing the trainee how to do the task (A)</p> Signup and view all the answers

When jobs consist of a logical sequence of steps and are best taught step-by-step, the most appropriate training method to use is ________.

<p>Job instruction training (A)</p> Signup and view all the answers

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Study Notes

Employee Orientation

  • Letitia, a new employee, participated in an employee orientation program, which covers employee benefits, personnel policies, and company structure.
  • The goal of employee orientation is to make new employees feel like part of a team and assist them in becoming socialized into the firm.

Training Methods

  • Training methods include providing new or present employees with the skills they need to perform their jobs.
  • The methods used to give new or present employees these skills are called training.

ADDIE Training Process

  • The first step in the ADDIE training process is analyzing the training need.
  • The fourth step of the ADDIE training process involves asking participants for feedback.

Identifying Training Needs

  • Employers use methods such as analyzing job descriptions, reviewing performance standards, and questioning current job holders to identify training needs for new employees.
  • Conducting a work sampling is not typically used to identify training needs for new employees.

Training Sessions

  • Training sessions should be half-day or three-fourths day in length rather than a full day, as the learning curve goes down late in the day.

Forms of Training

  • Rebekah, a management trainee, will move to various jobs each month for a nine-month period, which is an example of job rotation.
  • Apprenticeship training is a structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training.

On-the-Job Training (OJT)

  • The first step in the OJT process involves familiarizing the trainee with equipment, tools, and trade terms.
  • Job instruction training is a training method that is best used when jobs consist of a logical sequence of steps and are best taught step-by-step.

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