Podcast
Questions and Answers
What is recency error in performance appraisal systems?
What is recency error in performance appraisal systems?
- Basing judgments primarily on the most recent performance. (correct)
- Collecting feedback from multiple sources.
- The evaluation based on overall performance over time.
- Assessing employees on unrelated dimensions.
How does halo error affect performance appraisals?
How does halo error affect performance appraisals?
- It eliminates personal biases from the evaluation process.
- It improves the accuracy of evaluations through comprehensive assessments.
- It allows a positive assessment in one dimension to positively influence unrelated ratings. (correct)
- It leads to a strict evaluation of each individual dimension independently.
What characterizes workforce diversity?
What characterizes workforce diversity?
- A focus solely on gender representation within an organization.
- The incorporation of varying beliefs and backgrounds in the workforce. (correct)
- Uniformity in attitudes, values, and behaviors among employees.
- The elimination of any biases based on physical abilities.
What is the primary value that knowledge workers add to organizations?
What is the primary value that knowledge workers add to organizations?
What is a key aspect of 360-degree feedback in performance appraisal?
What is a key aspect of 360-degree feedback in performance appraisal?
What is the primary purpose of conducting a job analysis within an organization?
What is the primary purpose of conducting a job analysis within an organization?
Which of the following best describes the concept of human capital in an organization?
Which of the following best describes the concept of human capital in an organization?
What does forecasting the internal supply of labor involve?
What does forecasting the internal supply of labor involve?
What information is typically included in a skills inventory?
What information is typically included in a skills inventory?
What is a replacement chart primarily used for in HR management?
What is a replacement chart primarily used for in HR management?
How does effective human resource management impact an organization?
How does effective human resource management impact an organization?
What are job specifications used for in human resource management?
What are job specifications used for in human resource management?
Which statement best describes talent management?
Which statement best describes talent management?
What is an example of external HR supply forecasting?
What is an example of external HR supply forecasting?
What is the primary purpose of a retirement plan?
What is the primary purpose of a retirement plan?
What is a key factor in containing costs of employee benefits?
What is a key factor in containing costs of employee benefits?
What might NOT be a reason performance issues occur within a workforce?
What might NOT be a reason performance issues occur within a workforce?
Which type of programs are often referred to as development?
Which type of programs are often referred to as development?
What is an example of a benefit that many companies are starting to offer?
What is an example of a benefit that many companies are starting to offer?
During which step in developing a training plan is it crucial to identify specific goals?
During which step in developing a training plan is it crucial to identify specific goals?
What aspect of employee benefits is required by law?
What aspect of employee benefits is required by law?
Which statement best describes workers' compensation insurance?
Which statement best describes workers' compensation insurance?
What is one of the first steps in developing training for employees?
What is one of the first steps in developing training for employees?
In a cafeteria benefits plan, what is typically set aside for each employee?
In a cafeteria benefits plan, what is typically set aside for each employee?
What is the primary focus of human resource management?
What is the primary focus of human resource management?
Which step is NOT included in the staffing process of a company?
Which step is NOT included in the staffing process of a company?
Which component is NOT part of a typical compensation and benefits system?
Which component is NOT part of a typical compensation and benefits system?
Why is workforce diversity considered significant in HR management?
Why is workforce diversity considered significant in HR management?
What does the collective bargaining process typically involve?
What does the collective bargaining process typically involve?
Which of the following statements about knowledge workers is true?
Which of the following statements about knowledge workers is true?
What strategic role does HRM play within an organization?
What strategic role does HRM play within an organization?
What is a primary goal of effective recruiting within an organization?
What is a primary goal of effective recruiting within an organization?
Which method is specifically associated with dealing with overstaffing?
Which method is specifically associated with dealing with overstaffing?
What does the realistic job preview aim to achieve during the recruitment process?
What does the realistic job preview aim to achieve during the recruitment process?
Which tactic is least likely to be used for managing an anticipated labor shortfall?
Which tactic is least likely to be used for managing an anticipated labor shortfall?
In the context of staffing, what is an internal recruiting process primarily focused on?
In the context of staffing, what is an internal recruiting process primarily focused on?
When is it most critical for managers to accurately forecast future labor needs?
When is it most critical for managers to accurately forecast future labor needs?
What is a primary factor affecting an organization's decision to recruit externally?
What is a primary factor affecting an organization's decision to recruit externally?
What does the selection process primarily aim to achieve during hiring?
What does the selection process primarily aim to achieve during hiring?
Which of the following actions is least likely to help an organization manage staffing shortfalls?
Which of the following actions is least likely to help an organization manage staffing shortfalls?
What is the main focus of staffing decisions when a company identifies the need for new employees?
What is the main focus of staffing decisions when a company identifies the need for new employees?
Flashcards
What is Human Resource Management (HRM)?
What is Human Resource Management (HRM)?
The set of activities a company uses to attract, develop, and maintain its workforce.
Why is HRM strategically important?
Why is HRM strategically important?
HRM aligns with the overall business strategy to ensure the organization has the right people in the right roles at the right time to achieve its goals.
What are the key steps in HR planning?
What are the key steps in HR planning?
HR planning involves forecasting future HR needs, analyzing current workforce skills, and developing strategies to address any gaps.
What are human resources?
What are human resources?
Human resources refer to the people who make up the company's workforce.
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What is the legal context of HRM?
What is the legal context of HRM?
This includes laws like the Equal Employment Opportunity Act, the Civil Rights Act, and the Americans with Disabilities Act, which protect employees from discrimination based on factors like race, religion, gender, and disability.
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What are some contemporary legal issues in HRM?
What are some contemporary legal issues in HRM?
These legal issues cover areas like hiring, compensation, and managing the workforce, ensuring compliance with employment laws.
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What are the steps in staffing a company?
What are the steps in staffing a company?
This involves understanding the company's needs, identifying qualified candidates, and using various recruitment techniques to attract the best talent.
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What is job analysis?
What is job analysis?
The process of analyzing and understanding the duties, responsibilities, and requirements of a job within an organization.
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What is a job description?
What is a job description?
A document outlining the duties, responsibilities, working conditions, and tools required for a specific job.
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What is a job specification?
What is a job specification?
A document outlining the skills, abilities, and qualifications needed to perform a job successfully.
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What is HR Demand forecasting?
What is HR Demand forecasting?
A process of forecasting the number and type of employees an organization will need in the future.
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What is a replacement chart?
What is a replacement chart?
A chart showing the current occupants of key positions in an organization, their likely departure dates, and potential replacements.
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What is a skills inventory?
What is a skills inventory?
A database containing information on each employee's education, skills, experience, and career goals.
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What is HR planning?
What is HR planning?
The process of anticipating and meeting an organization's future workforce needs.
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What is human capital?
What is human capital?
The organization's investment in attracting, retaining, and motivating a skilled workforce.
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What is talent management?
What is talent management?
The process of managing and utilizing an organization's talent pool for optimal success.
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Recency Error
Recency Error
A bias where most recent performance has more weight than past performance.
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Halo Error
Halo Error
When a positive assessment of one aspect spills over to unrelated aspects of a person's performance.
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360-Degree Feedback
360-Degree Feedback
Performance reviews that involve feedback from a worker's boss, peers, and subordinates.
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Knowledge Workers
Knowledge Workers
Employees whose primary value lies in their knowledge rather than physical labor.
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Workforce Diversity
Workforce Diversity
The variety of employees' background, experiences, and perspectives in a workplace.
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External Labor Supply Forecasting
External Labor Supply Forecasting
Gathering information from external sources like state employment commissions and colleges to predict future labor availability.
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Forecasting HR Demand
Forecasting HR Demand
The process of identifying and understanding the future need for various skills and jobs within an organization.
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Matching HR Supply and Demand
Matching HR Supply and Demand
Comparing the expected future demand for employees with the internal supply of qualified people within the company.
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Addressing HR Shortfalls
Addressing HR Shortfalls
Strategies to address situations where the company expects to have too few qualified employees.
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Addressing HR Overstaffing
Addressing HR Overstaffing
Actions to manage situations where a company anticipates having more employees than needed.
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Recruiting Employees
Recruiting Employees
The process of finding and attracting qualified individuals to fill open positions within a company.
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Internal Recruiting
Internal Recruiting
Looking within the existing workforce to find candidates for open positions.
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External Recruiting
External Recruiting
Seeking qualified candidates from outside the company to fill open positions.
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Realistic Job Preview
Realistic Job Preview
Providing potential candidates with a realistic picture of what it's like to work in a specific position.
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Selecting Employees
Selecting Employees
Gathering information from applicants to evaluate their suitability for a job, aiming to identify the most successful candidates.
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What are benefits?
What are benefits?
Compensation beyond wages and salaries, including health, disability, and life insurance, paid time off, and other perks.
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What mandatory benefits are required by law?
What mandatory benefits are required by law?
Legal requirements for most companies, including Social Security and worker's compensation.
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What are retirement plans?
What are retirement plans?
Programs designed to provide retirement income for workers after they leave the workforce.
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What are cafeteria benefits plans?
What are cafeteria benefits plans?
Plans that allow employees to choose from various benefits and allocate funds accordingly.
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What is training?
What is training?
The systematic process of teaching employees the skills needed for their current job.
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What is development?
What is development?
The process of developing managers and professionals with broader and future-oriented skills.
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What's the first step in developing a training plan?
What's the first step in developing a training plan?
The first step in training is to identify gaps in employee knowledge or skills.
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What's crucial in designing training programs?
What's crucial in designing training programs?
Setting specific and measurable goals for training programs to ensure they are effective.
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What is essential after training?
What is essential after training?
Evaluating the effectiveness of training programs after employees complete them.
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What is employee onboarding?
What is employee onboarding?
Acclimating new employees to the company and their job responsibilities.
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Chapter 10: Human Resource Management and Labor Relations
- Human resource management (HRM) is a continuous cycle of activities, including HR planning, staffing, employee development, appraisal, and compensation/benefits
- HRM is strategically significant; effective HRM directly affects organizational performance
- HRM must adapt to external environmental changes
- Learning objectives cover: defining HRM, its strategic significance, HR planning, legal context, staffing, compensation, employee development, workforce diversity, contingent workforce, and labor unions
- HR planning involves job analysis, forecasting demand/supply, and replacement charts
- Job analysis leads to job descriptions and specifications
- Forecasting involves internal and external labor supply
- Recruitment and selection processes include internal and external sourcing, application forms, tests, interviews, and other techniques
- Compensation includes wages/salaries, and incentive programs (individual/companywide)
- Benefits include health/disability insurance, paid time off, retirement plans, and various other employee benefits
- Training and development includes assessing needs, common training methods, and performance appraisal
- Workforce diversity, knowledge workers (requiring continuous training), and contingent workers are key contemporary issues
- Contingent workers (part-time, contract, temporary) are growing in importance
- Managing contingent workers requires planning, understanding advantages/disadvantages, and integrating them into the organization
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