Human Resource Management Chapter 10

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Questions and Answers

What is recency error in performance appraisal systems?

Basing judgments primarily on the most recent performance. (correct)
Collecting feedback from multiple sources.
The evaluation based on overall performance over time.
Assessing employees on unrelated dimensions.

How does halo error affect performance appraisals?

It eliminates personal biases from the evaluation process.
It improves the accuracy of evaluations through comprehensive assessments.
It allows a positive assessment in one dimension to positively influence unrelated ratings. (correct)
It leads to a strict evaluation of each individual dimension independently.

What characterizes workforce diversity?

A focus solely on gender representation within an organization.
The incorporation of varying beliefs and backgrounds in the workforce. (correct)
Uniformity in attitudes, values, and behaviors among employees.
The elimination of any biases based on physical abilities.

What is the primary value that knowledge workers add to organizations?

Their knowledge and expertise in specialized fields. (A) Signup and view all the answers

What is a key aspect of 360-degree feedback in performance appraisal?

It includes evaluations from peers, subordinates, and supervisors. (C) Signup and view all the answers

What is the primary purpose of conducting a job analysis within an organization?

To create job descriptions and specifications (B) Signup and view all the answers

Which of the following best describes the concept of human capital in an organization?

The collective skill sets and talents of employees (C) Signup and view all the answers

What does forecasting the internal supply of labor involve?

Determining the number and type of employees already in the firm (D) Signup and view all the answers

What information is typically included in a skills inventory?

Employees' education, skills, work experience, and career aspirations (D) Signup and view all the answers

What is a replacement chart primarily used for in HR management?

To identify succession planning for managerial positions (B) Signup and view all the answers

How does effective human resource management impact an organization?

It directly improves the bottom-line performance (B) Signup and view all the answers

What are job specifications used for in human resource management?

To outline necessary skills and qualifications for a role (A) Signup and view all the answers

Which statement best describes talent management?

It involves managing a portfolio of employee talents for organizational success (A) Signup and view all the answers

What is an example of external HR supply forecasting?

Analyzing the number of job seekers in the labor market (C) Signup and view all the answers

What is the primary purpose of a retirement plan?

To pay pensions to workers when they retire (D) Signup and view all the answers

What is a key factor in containing costs of employee benefits?

Offering cafeteria benefits plans to employees (A) Signup and view all the answers

What might NOT be a reason performance issues occur within a workforce?

Excessive employee motivation (A) Signup and view all the answers

Which type of programs are often referred to as development?

Teaching managers skills for future jobs (C) Signup and view all the answers

What is an example of a benefit that many companies are starting to offer?

Stock options at discounted prices through payroll deductions (C) Signup and view all the answers

During which step in developing a training plan is it crucial to identify specific goals?

Assessing training needs (B) Signup and view all the answers

What aspect of employee benefits is required by law?

Social Security retirement benefits (D) Signup and view all the answers

Which statement best describes workers' compensation insurance?

It compensates workers injured on the job. (C) Signup and view all the answers

What is one of the first steps in developing training for employees?

Assessing what training needs exist (B) Signup and view all the answers

In a cafeteria benefits plan, what is typically set aside for each employee?

A certain dollar amount for benefits (B) Signup and view all the answers

What is the primary focus of human resource management?

Attracting, developing, and maintaining an effective workforce (A) Signup and view all the answers

Which step is NOT included in the staffing process of a company?

Conducting employee satisfaction surveys (B) Signup and view all the answers

Which component is NOT part of a typical compensation and benefits system?

Employee training programs (C) Signup and view all the answers

Why is workforce diversity considered significant in HR management?

It enhances creativity and innovation within teams. (A) Signup and view all the answers

What does the collective bargaining process typically involve?

Negotiation between labor unions and employers (A) Signup and view all the answers

Which of the following statements about knowledge workers is true?

They require continuous training and skill enhancement. (D) Signup and view all the answers

What strategic role does HRM play within an organization?

HRM creates competitive advantages through talent management. (C) Signup and view all the answers

What is a primary goal of effective recruiting within an organization?

To attract qualified persons to apply for open positions (B) Signup and view all the answers

Which method is specifically associated with dealing with overstaffing?

Encouraging early retirement (B) Signup and view all the answers

What does the realistic job preview aim to achieve during the recruitment process?

To provide applicants with an accurate representation of the job (A) Signup and view all the answers

Which tactic is least likely to be used for managing an anticipated labor shortfall?

Laying off workers immediately (C) Signup and view all the answers

In the context of staffing, what is an internal recruiting process primarily focused on?

Considering current employees for open positions (D) Signup and view all the answers

When is it most critical for managers to accurately forecast future labor needs?

Before laying off employees during financial downturns (B) Signup and view all the answers

What is a primary factor affecting an organization's decision to recruit externally?

The necessity of bringing in fresh perspectives and skills (B) Signup and view all the answers

What does the selection process primarily aim to achieve during hiring?

To predict job success and select suitable candidates (B) Signup and view all the answers

Which of the following actions is least likely to help an organization manage staffing shortfalls?

Hiring additional staff without evaluating current needs (A) Signup and view all the answers

What is the main focus of staffing decisions when a company identifies the need for new employees?

Understanding the legal context of hiring (C) Signup and view all the answers

Flashcards

What is Human Resource Management (HRM)?

The set of activities a company uses to attract, develop, and maintain its workforce.

Why is HRM strategically important?

HRM aligns with the overall business strategy to ensure the organization has the right people in the right roles at the right time to achieve its goals.

What are the key steps in HR planning?

HR planning involves forecasting future HR needs, analyzing current workforce skills, and developing strategies to address any gaps.