Human Resource Management 1 Review Quiz

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Questions and Answers

What is the main purpose of the scenario mentioned in the exam guidelines?

To indicate the subjects covered in previous exams.

To present an application question for examination. (correct)

To provide a case study for discussion.

To clarify the exam layout for students.

What is the registration certificate number of Eduvos (Pty) Ltd?

2001/HE07/009

2001/HE06/007

2001/HE07/008 (correct)

1997/HE02/005

When is the summative assessment for full-time students scheduled?

12 September at 09:00 (correct)

10 September at 09:00

12 September at 10:00

15 September at 09:00

What is expected of students when they receive an application question in the exam?

Name, describe in detail, and apply the theory to the scenario. Signup and view all the answers

Which section of the exam consists of multiple choice questions?

Section A Signup and view all the answers

Which of the following factors may lead to differences in work behavior?

Heredity and environmental influences Signup and view all the answers

Which of the following is NOT one of the Big 5 Personality traits?

Resilience Signup and view all the answers

Which type of conflict occurs when a person has to choose between two desirable options?

Approach–approach conflict Signup and view all the answers

What is one of the individual-focused coping strategies for managing stress?

Diet and exercise Signup and view all the answers

Which of the following is a primary cause of stress identified in Chapter 5?

Alcohol dependency Signup and view all the answers

In the Information Processing Model of Perception, which step is NOT typically included?

Social perception Signup and view all the answers

What aspect of personality does Conscientiousness primarily reflect?

Dependability and organization Signup and view all the answers

Which term describes the combination of differing emotions and attitudes contributing to conflict?

Affective conflict Signup and view all the answers

What is the primary focus of training within human resource management?

Transferring skills for specific jobs Signup and view all the answers

Which of the following is NOT a benefit of training and development?

Reducing employee turnover Signup and view all the answers

How does selection differ from recruitment?

Selection involves narrowing down candidates, while recruitment involves attracting candidates. Signup and view all the answers

Which component is NOT considered part of compensation and rewards?

Job satisfaction Signup and view all the answers

In the context of change management, what does the 'E' in PEST stand for?

Economic Signup and view all the answers

What level does management of diversity NOT encompass?

Regulatory level Signup and view all the answers

Which of the following best describes organizational culture?

Shared values, beliefs, and practices within a company Signup and view all the answers

What is a distinguishing characteristic of the learning organization?

Encouragement of continuous improvement and adaptation Signup and view all the answers

What is the main purpose of short-term sensory storage?

To extend the physical stimulus for a brief period Signup and view all the answers

Which process involves recognizing, identifying, and categorizing stimuli?

Perception Signup and view all the answers

What technique is primarily used in the cognitive dissonance approach to changing attitudes?

Persuasion Signup and view all the answers

What is a key characteristic of impression formation?

It involves developing a perception of another person Signup and view all the answers

Which of the following is a common perceptual error that involves making assumptions about others?

Stereotyping Signup and view all the answers

What is considered a primary factor in human resource planning?

External environmental factors influencing personnel requirements Signup and view all the answers

What component is crucial for effectively measuring attitudes?

Construct validity Signup and view all the answers

Which behavior is classified as a part of non-verbal communication?

Facial expressions Signup and view all the answers

In the context of social perception, what is the 'halo effect'?

Attributing one positive trait to all traits Signup and view all the answers

Which of the following elements contributes to the development of attitudes based on personal experience?

Familiarity and exposure Signup and view all the answers

Study Notes

Overview of Human Resource Management

Eduvos (Pty) Ltd is a registered private higher education institution in South Africa, established under the Higher Education Act of 1997.
Initial exam structure:
- Section A: Multiple Choice (25 questions)
- Section B: True and False (20 questions)
- Section C: Short Questions (35 questions)
- Section D: Long Questions (20 questions)

Examination Preparation

Summative assessment for full-time students scheduled on 12 September at 09:00.
Exam format includes face-to-face invigilation and traditional pen and paper.
Mock and previous exams are available in the COHRA1 Exam Prep Tile.

Key Chapters Covered

Chapters covered include 1-9 and 13-15, while Chapters 10-12 are excluded.

Chapter Highlights

Chapter 1: Individual Differences

Behavior differences arise from heredity and environment, identified by genotype and phenotype.
Work behavior differs due to various influencing factors.

Chapter 2: Human Abilities

Focused on the capabilities influencing employee performance and job fit.

Chapter 3: Personality

The Big Five Personality Model (OCEAN):
- Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism.

Chapter 4: Frustration and Conflict

Types of conflict include approach-approach, avoidance-avoidance, approach-avoidance, and multiple approach-avoidance conflict.
Conflict outcomes vary based on the nature and source of frustration.

Chapter 5: Stress, Alcoholism, and Drug Abuse

Key topics include the dynamics and effects of stress.
Important coping strategies: individual (diet, exercise) and organizational (job redesign, flexible hours).
Alcohol abuse, its effects, and employer responsibilities are highlighted.

Chapter 6: Perception

Information Processing Model explains perception stages: sensory storage, decision-making, and feedback.

Chapter 8: Attitude

Components: evaluative, emotional, cognitive, and behavioral definitions of attitudes.
Attitude change techniques include persuasion and cognitive dissonance.

Impression formation encompasses defining and developing perceptions.
Attribution processes focus on distinctiveness, consensus, and consistency.

Chapter 13: The Nature of HR Management

Evolution from personnel management to HR management reflects changes in workplace dynamics (1986 - current).
Key trends include remote working, upskilling, and virtual teams.

Chapter 14: The Human Resource Role

Key functions involve staffing, training, performance management, and health and safety.
Training distinguishes between education, training, and ongoing development for employees.

Chapter 15: Current and Future Trends

Change management factors include political, economic, sociocultural, and technological environments.
Managing diversity is emphasized across various organizational levels.
The future of HR includes strategic management and addressing globalization impacts.

Final Notes

Employ well-planned study techniques to grasp HRM concepts and apply them to scenarios.
Leverage provided resources for effective exam preparation.

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Description

Prepare to test your knowledge in Human Resource Management 1! This quiz will cover key concepts and topics outlined in your course materials. Ensure your textbook, pen, and paper are ready as we get started at 12:00.