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What is the primary focus of Human Behaviour in Organisations?
What is the primary focus of Human Behaviour in Organisations?
Which of the following disciplines does NOT significantly contribute to the study of Human Behaviour in Organisations?
Which of the following disciplines does NOT significantly contribute to the study of Human Behaviour in Organisations?
What is the key characteristic of Human Behaviour, as defined in the content?
What is the key characteristic of Human Behaviour, as defined in the content?
How does Sociology contribute to the understanding of Human Behaviour in Organisations?
How does Sociology contribute to the understanding of Human Behaviour in Organisations?
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How does Psychology contribute to understanding Human Behaviour in Organisations?
How does Psychology contribute to understanding Human Behaviour in Organisations?
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Which of the following is NOT a key area of contribution from Psychology to the study of Human Behaviour in Organisations?
Which of the following is NOT a key area of contribution from Psychology to the study of Human Behaviour in Organisations?
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What is the primary goal of Sociology in relation to the study of organisational behaviour?
What is the primary goal of Sociology in relation to the study of organisational behaviour?
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What common factor is shared between Psychology and Sociology's contributions to the study of Human Behaviour in Organisations?
What common factor is shared between Psychology and Sociology's contributions to the study of Human Behaviour in Organisations?
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Which type of commitment is based on the perceived costs of leaving the organization?
Which type of commitment is based on the perceived costs of leaving the organization?
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Which of the following factors does NOT influence individual behavior?
Which of the following factors does NOT influence individual behavior?
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What type of values are defined as stable, long-lasting beliefs about what is important?
What type of values are defined as stable, long-lasting beliefs about what is important?
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What does the formula B = f(P,E) suggest?
What does the formula B = f(P,E) suggest?
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What is the definition of diversity in organizations?
What is the definition of diversity in organizations?
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Which behavioural science focuses primarily on the individual level of analysis in Organizational Behaviour?
Which behavioural science focuses primarily on the individual level of analysis in Organizational Behaviour?
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How does the concept of "Social Awareness" affect the successful implementation of "Relationship Management"?
How does the concept of "Social Awareness" affect the successful implementation of "Relationship Management"?
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What is the primary focus of Anthropology's contribution to Organizational Behaviour?
What is the primary focus of Anthropology's contribution to Organizational Behaviour?
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Which of these fields of study contributes MOST to the understanding of "Group Dynamics" in Organizational Behaviour?
Which of these fields of study contributes MOST to the understanding of "Group Dynamics" in Organizational Behaviour?
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Which of the following is NOT a core contribution of Sociology to Organizational Behaviour?
Which of the following is NOT a core contribution of Sociology to Organizational Behaviour?
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Which of these is a direct application of "Social Psychology" in Organizational Behaviour?
Which of these is a direct application of "Social Psychology" in Organizational Behaviour?
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In the context of Exhibit 1-1, what is the primary output of Sociology as a behavioural science in Organizational Behaviour?
In the context of Exhibit 1-1, what is the primary output of Sociology as a behavioural science in Organizational Behaviour?
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What is the main contribution of Political Science to Organizational Behaviour?
What is the main contribution of Political Science to Organizational Behaviour?
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Which aspect of attitudes focuses on an individual's belief in an organization's values?
Which aspect of attitudes focuses on an individual's belief in an organization's values?
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What is the main benefit of studying organizational behavior for managers?
What is the main benefit of studying organizational behavior for managers?
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Which competency is primarily concerned with effective communication and handling conflicts in teams?
Which competency is primarily concerned with effective communication and handling conflicts in teams?
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Which trait involves understanding one's own emotions and the emotions of others?
Which trait involves understanding one's own emotions and the emotions of others?
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Which of the following is NOT a facet of overall job satisfaction?
Which of the following is NOT a facet of overall job satisfaction?
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Which element of emotional intelligence helps in building better interpersonal relationships?
Which element of emotional intelligence helps in building better interpersonal relationships?
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What does the competency of Ethics primarily focus on?
What does the competency of Ethics primarily focus on?
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What is considered a key aspect of Job Engagement?
What is considered a key aspect of Job Engagement?
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Which of the following is NOT considered a determinant of personality, according to the provided content?
Which of the following is NOT considered a determinant of personality, according to the provided content?
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According to the Big Five Model, which dimension reflects an individual's tendency to be organized and reliable?
According to the Big Five Model, which dimension reflects an individual's tendency to be organized and reliable?
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What is the primary contribution of anthropologists to the understanding of organizations?
What is the primary contribution of anthropologists to the understanding of organizations?
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Which personality trait is associated with the belief that individuals have control over their own destinies?
Which personality trait is associated with the belief that individuals have control over their own destinies?
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Which of the following is NOT a core component of the Big Five personality model?
Which of the following is NOT a core component of the Big Five personality model?
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What is the significance of the Myers-Briggs Type Indicator (MBTI) in understanding individual differences?
What is the significance of the Myers-Briggs Type Indicator (MBTI) in understanding individual differences?
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Based on the information provided, which of the following is a true statement about personality?
Based on the information provided, which of the following is a true statement about personality?
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Which of the following is NOT a primary goal of Organisational Behaviour?
Which of the following is NOT a primary goal of Organisational Behaviour?
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Which of the Big Five personality dimensions is associated with the following specific traits: Anxiety, Vulnerability?
Which of the Big Five personality dimensions is associated with the following specific traits: Anxiety, Vulnerability?
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Which of the following is NOT a factor influencing behaviour at work?
Which of the following is NOT a factor influencing behaviour at work?
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Which of the following is an example of a participation behaviour in the workplace?
Which of the following is an example of a participation behaviour in the workplace?
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Which of the following is NOT a characteristic of organizational behaviour?
Which of the following is NOT a characteristic of organizational behaviour?
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Which of the following statements BEST describes the role of Organisational Behaviour in improving organizational effectiveness?
Which of the following statements BEST describes the role of Organisational Behaviour in improving organizational effectiveness?
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Which of the following is an example of a factor that influences Individual Factors in workplace behaviour?
Which of the following is an example of a factor that influences Individual Factors in workplace behaviour?
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Which of the following is NOT a characteristic of an organisation?
Which of the following is NOT a characteristic of an organisation?
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Which of the following statements about Organisational Behaviour is FALSE?
Which of the following statements about Organisational Behaviour is FALSE?
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Flashcards
Anthropology
Anthropology
The study of societies to understand human beings and their activities.
Individual Differences
Individual Differences
Variations among people that impact job satisfaction, performance, stress, and leadership.
Determinants of Personality
Determinants of Personality
Factors that influence personality include hereditary and environmental aspects.
Locus of Control
Locus of Control
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Self Esteem
Self Esteem
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The Big Five Model
The Big Five Model
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Extraversion
Extraversion
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Myers-Briggs Type Indicator (MBTI)
Myers-Briggs Type Indicator (MBTI)
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Interactive Behaviour
Interactive Behaviour
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Key Influencers of Behaviour
Key Influencers of Behaviour
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Psychology's Role
Psychology's Role
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Sociology's Contribution
Sociology's Contribution
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Organisational Culture
Organisational Culture
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Emotional Influence
Emotional Influence
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Interpersonal Competencies
Interpersonal Competencies
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Myers-Briggs Personality Types
Myers-Briggs Personality Types
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Perception
Perception
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Values
Values
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Organizational Commitment
Organizational Commitment
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Diversity
Diversity
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Organizational Behavior (OB)
Organizational Behavior (OB)
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Characteristics of Goals
Characteristics of Goals
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Group Norms
Group Norms
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Group Roles
Group Roles
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Leadership Style
Leadership Style
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Job Performance
Job Performance
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Attitude
Attitude
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Self-Management
Self-Management
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Social Awareness
Social Awareness
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Relationship Management
Relationship Management
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Psychology's Contribution to OB
Psychology's Contribution to OB
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Sociology's Role in OB
Sociology's Role in OB
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Social Psychology in OB
Social Psychology in OB
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Anthropology's Perspective
Anthropology's Perspective
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Political Science's Impact
Political Science's Impact
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Job Involvement
Job Involvement
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Emotional Intelligence
Emotional Intelligence
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Self-Awareness
Self-Awareness
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Communication Effectiveness
Communication Effectiveness
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Adaptability
Adaptability
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Team Management
Team Management
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Study Notes
Course Information
- Course Title: Human Behaviour in Organisations
- Course Code: OHRM 303
- Institution: University of Ghana Business School (UGBS)
Learning Outcomes
- Define interactive behaviour and its significance in organisations
- Understand key factors influencing behaviour at work
- Identify and develop effective interpersonal competencies
Introduction
- Human behaviour is crucial in shaping work environments.
- The course examines interactive behaviour and effective competencies.
- People have distinct differences that impact their feelings, thoughts, and behaviours in organizations.
- These differences affect job satisfaction, performance, and stress.
- The session introduces the fundamentals of individual differences.
- Human behaviour is the potential and demonstrated capacity of individuals or groups responding to internal and external stimuli throughout life.
- Thoughts, feelings, social norms, genetics, attitude, creativity, spirituality, and environment influence behaviour.
Influencing Factors
- Psychology: Focuses on measuring, explaining, and possibly modifying human and animal behaviour (e.g., motivation, personality, attitudes). Key areas include learning, personality, perception, emotions, leadership, management, employee selection, job stress, etc.
- Sociology: Studies societies and social relationships (communication, teams, conflict, culture, power) applying it to organizations. Provides insights into organisational culture, power dynamics, conflict, and organisational structures.
- Anthropology: Focuses on learning about societies and cultures to understand human beings and their activities. Its role is understanding organisational cultures, organisational settings, and cultural differences.
- Political science: Explores intra-organisational conflicts, power dynamics, and influence.
Individual Differences
- Individual differences affect job satisfaction, performance, job stress, and leadership.
- These differences stem from various factors like personality traits, perception, values, and attitudes.
Personality
- Enduring patterns of thoughts, emotions, and behaviors guide individual social interactions (e.g., hereditary and environmental factors).
- Determinants of personality include nature (biological factors determined at birth) and nurture (environmental influences and life experiences).
- Personality traits (locus of control, self-esteem) affect behavior.
Big Five Model
- Five key dimensions of personality: Extraversion, Agreeableness, Conscientiousness, Emotional Stability, Openness to experience. These have specific traits associated with each.
- Explains fundamental personality traits to be used in identifying and managing people properly in organizations. Understanding these traits can improve workforce performance and productivity.
Myers-Briggs Type Indicator (MBTI)
- Based on Carl Jung's work, categorizes people into different personality types based on preferences for extraversion/introversion, sensing/intuition, thinking/feeling, and judging/perceiving.
- Developed by Briggs & Myers to understand individual differences.
Perceptions
- Process by which individuals interpret sensory impressions to give meaning to their surroundings (driven by experience, education, family, culture, and personality).
Values
- Stable, enduring beliefs about what's important in various situations (e.g., fairness, innovation, community involvement).
- Also includes personal values like honesty, integrity, trust, and love, forming a value system.
Attitudes
- Positive or negative feelings about objects, people, events (job satisfaction, organisational commitment, organisational citizenship behaviours, prejudice/bias).
Variables influencing Individual Behaviour
- Individual factors (skills, abilities, personality, perceptions, attitudes, values, ethics) interact with environmental factors (organization, work group, job, personal life) to determine behaviour.
- This relationship, B = f(P,E), where B is behaviour, P is personal factors and E is environmental factors, shows how these interplay.
Types of Organisational Commitment
- Affective commitment
- Normative commitment
- Continuance commitment (staying because of perceived costs of leaving).
Consequences of Poor Attitudes
- Temporary or permanent withdrawal from the workplace
- Dissatisfaction among customers
- Negative impact on job performance
Definition of Diversity
- Organisations' composition varies in terms of gender, ethnicity, disability, sexual orientation, age, education, and socio-economic status (Robbins & Judge, 2015). The mingling of individuals with unique attributes is diversity.
What is an Organisation?
- A collection of people working together to attain many goals
- A group of people formally structured for a particular purpose.
- Characterized by shared goals, specialisation, formalization, and centralisation.
Factors Influencing Behaviour at Work
- Individual traits, values, attitudes, perceptions, and emotions influence behaviour
- Group factors (norms, culture, roles, statuses, decisions, conflict, cohesion) and organisational factors (culture, climate, leadership, structure, reward systems, procedures) also impact behaviour.
Definitions of Organisational Behaviour (OB)
- OB is the study of how individuals, groups, structure, and other elements affect work-related behaviour inside organisations. Its goal is to apply knowledge to improve organisational effectiveness (Robbins & Judge, 2018).
Goals of OB
- Understand attitudes and behaviours in organisations (why do people think and behave as they do?).
- Try to predict behaviours in organisations.
- Attempt to influence behaviours in organisations to reach positive goals.
Employee Behaviours
- Job performance
- Participation behaviours
- Organizational Citizenship Behaviours (OCB)
- Ethical behaviours/counterproductive behaviours
- Managing turnover
Attitudes & Behaviours
- Attitudes are evaluative statements concerning objects, people, or events.
- Key attitudes include overall satisfaction, facet satisfaction, Organisational commitment, Job involvement, Job engagement, Empowerment, and Justice.
Why Study Organisational Behaviour?
- Helps managers identify problems and correct them
- Helps people behave differently to improve performance and organizational effectiveness.
- Leads to improvements in interpersonal skills
- Improves workplaces and impacts the bottom line positively
- Helps develop competencies in employees, team members, leaders, and managers.
Competency
- An interrelated set of abilities, behaviours, attitudes, and knowledge for effectiveness in professional and managerial tasks.
Competencies needed for effectiveness
- Adaptability
- Intercultural competency
- Communication and interpersonal abilities
- Team management
- Diversity management
- Ethics
- Emotional intelligence (Self-awareness, self-management, social awareness, relationship management)
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Description
Test your knowledge of Human Behavior in Organizations. This quiz covers key concepts, disciplines, and characteristics that shape organizational behavior, including contributions from psychology and sociology. Challenge your understanding of the factors influencing individual behavior and commitment types.