Podcast
Questions and Answers
When should the heating process of hot snacks start for a 1st service?
When should the heating process of hot snacks start for a 1st service?
- At least 30 minutes before landing
- After the snacks have been served
- Immediately after boarding
- Once airborne (correct)
What is the earliest time to start the service for a 2nd service if a store list needs to be filled in?
What is the earliest time to start the service for a 2nd service if a store list needs to be filled in?
- 2 hours 30 minutes before landing (correct)
- 2 hours 15 minutes before landing
- 2 hours before landing
- 2 hours 45 minutes before landing
What preparation is specific to CCM 5L for serving HSG?
What preparation is specific to CCM 5L for serving HSG?
- Remove dry ice from ice cream (correct)
- Prepare coffee and tea pots for refill
- Assist in service/galley preparation
- Brew coffee
What task should be performed shortly before service regarding hot snacks?
What task should be performed shortly before service regarding hot snacks?
Which task is not involved in the preparatory work for the AFT galley?
Which task is not involved in the preparatory work for the AFT galley?
Study Notes
HSD (Hot Snack with Dessert) and HSG (Hot Snack with Glacé Ice Cream) Service
- Start of service: If served as the first service, heat the hot snacks once the aircraft is airborne. Preheating is allowed in some cases, refer to general heating guidelines.
- Start of service: If served as the second service, start the service at least 2 hours and 30 minutes before landing if a store list needs to be filled in. If no store list needs to be filled in, 2 hours and 15 minutes before landing should be sufficient.
Preparatory Work
- CCM 5L (AFT galley co-ord.)
- For HSG: Remove dry ice from ice cream in advance of service.
- Remove hot snacks from the refrigerator shortly before service.
- Heat up hot snacks according to the table in section 7.1.15.2 Heating times.
- Prepare two to four coffee pots.
- CCM 4L (MID galley delegate)
- Remove hot snacks from the refrigerator shortly before service.
- Heat up hot snacks according to the table in section 7.1.15.2 Heating times.
- Brew coffee.
- Prepare coffee and tea pots for refills.
- CCM 4R
- Assist in service and galley preparation.
- CCM 5LA
- Prepare DT on the left side of the AFT galley with a table top.
- ECL: Remove the drawer with large water bottles and replace it with the drawer containing warm mugs.
- Place the RTG drawer on top and add mise en place.
- CCM 5RA
- Prepare DT on the right side of the AFT galley with a table top.
- ECL: Remove the drawer with large water bottles and replace it with the drawer containing warm mugs.
- Place the RTG drawer on top and add mise en place.
- CCM 5R
- Assist in galley and service preparation.
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Description
Test your knowledge on the service procedures for Hot Snacks with Dessert (HSD) and Hot Snacks with Glacé Ice Cream (HSG). This quiz covers the start of service times, preparatory work, and specific instructions for serving these meals on aircraft. Perfect for cabin crew training.
