HRM Techniques II - Unit 1
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Questions and Answers

What is the primary goal of HR policies as emphasized in the content?

  • To communicate and interpret policies for all employees
  • To convince line managers of their necessity and equip them for implementation (correct)
  • To avoid involvement with union representatives
  • To ensure policies are implemented solely by upper management
  • Which group is identified as having a key role in the implementation of HR policies?

  • Front line managers (correct)
  • Union representatives alone
  • Upper management only
  • Human Resources department exclusively
  • Which action is NOT part of the process for formulating HR policies?

  • Consulting with employees via surveys
  • Seeking views from union representatives
  • Communicating policies with guidance notes
  • Drafting policies based solely on management’s opinions (correct)
  • What aspect is emphasized regarding the implementation of HR policies?

    <p>They must be implemented consistently and fairly (C)</p> Signup and view all the answers

    When gathering views on HR policies, which method is suggested for employee feedback?

    <p>Attitude surveys (B)</p> Signup and view all the answers

    What is a primary function of HR policies in relation to corporate values?

    <p>To convert espoused values into values in use throughout the organization. (C)</p> Signup and view all the answers

    Which of the following best describes a disadvantage of formalized HR policies?

    <p>They may be viewed as inflexible and constrictive. (B)</p> Signup and view all the answers

    How can HR policies influence organizational culture?

    <p>They can be used to define and shape corporate culture over time. (B)</p> Signup and view all the answers

    What is one reason smaller organizations may choose to formalize HR policies?

    <p>To create a more consistent approach as they grow. (C)</p> Signup and view all the answers

    Which of the following is an important aspect of HR policies supporting business strategy?

    <p>They must align with both internal changes and competitive practices. (A)</p> Signup and view all the answers

    What aspect primarily defines power orientation in organizational culture?

    <p>Striving for domination and control over subordinates (D)</p> Signup and view all the answers

    Which orientation emphasizes the importance of hierarchy and legitimacy?

    <p>Role orientation (A)</p> Signup and view all the answers

    How do HR policies contribute to organizational culture?

    <p>They offer guidelines for how to treat employees fairly. (D)</p> Signup and view all the answers

    What is a key characteristic of task orientation?

    <p>Authority based on knowledge and competence (B)</p> Signup and view all the answers

    Which orientation suggests that the organization primarily serves the needs of its members?

    <p>People orientation (A)</p> Signup and view all the answers

    In what way do HR policies impact employee motivation?

    <p>By fostering a culture of trust and inclusion (A)</p> Signup and view all the answers

    What can be a consequence of poorly developed HR policies within an organization?

    <p>Legal claims against the organization (B)</p> Signup and view all the answers

    Which category emphasizes task accomplishment and the authority of knowledge?

    <p>Task orientation (D)</p> Signup and view all the answers

    Flashcards

    Purpose of HR Policies

    HR Policies guide how to handle employee matters while aligning with company values. They help to implement and demonstrate company values, guide decision-making, and empower employees.

    Policy Flexibility

    Formalized policies, though consistent, can sometimes be seen as inflexible or constricting.

    Policy Benefits

    Formal policies provide consistency in dealing with people issues within an organization. They can also help with employee induction and understanding the organization's philosophy and values.

    Policy Relevance

    HR policies must reflect and follow legal requirements and case laws, business strategies, people management best practices, and address organizational changes.

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    Policy Adaptability

    HR policies should be adaptable and responsive to changes in the business, legislation, or other factors such as operating in different international markets or internal organizational changes.

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    HR Policy Formulation

    The process of creating HR policies that address employee management, and other related issues.

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    Employee Feedback

    Collecting the opinions of employees to ensure HR policies are fair and consistently implemented.

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    Line Manager Role

    Line managers are key in implementing HR policies effectively.

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    Policy Communication

    Clearly explaining HR policies to employees and managers, offering guidance on implementation, and using training to support their application

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    HR's Role

    The HR department communicates policies, convinces line managers of their necessity, and provides training and support for effective implementation.

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    Organizational Culture

    The shared values, beliefs, behaviors, and assumptions within an organization.

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    Power Orientation

    An organizational culture where power and control are emphasized, with a hierarchical structure.

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    Role Orientation

    An organizational culture focused on legality, legitimacy, and responsibility, with a clear hierarchy.

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    Task Orientation

    An organizational culture prioritizing task completion, with authority based on knowledge and competence.

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    People Orientation

    An organizational culture focused on serving the needs of its members, fostering mutual influence, and support.

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    HR Policies

    Guidelines on managing people, defining philosophies and values for employee treatment.

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    HR Policy Purpose

    To support fairness, consistency, and protect the organization from legal issues, supporting a positive culture.

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    HR Policy Impact

    Positive impact on employee motivation, organizational reputation, talent attraction/retention, sustainable performance, creating mutual benefits for employees & organizations.

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    Study Notes

    HRM Techniques II - Unit 1

    • Organizational Culture: A pattern of values, norms, beliefs, and assumptions that shape how people and organizations behave.
    • It's not dynamic and constantly changing
    • It's multi-dimensional and challenging to define precisely
    • Leaders form the culture, through visionaries
    • Culture develops from effective relationships and creates values/expectations
    • Culture is influenced by the environment
    • There can be variations of cultures within organizations in different departments
    • Organizational cultures have different components, including:
      • Values (beliefs about what's good for the organization)
      • Norms (unwritten rules on how to behave)
      • Artefacts (tangible aspects like environment, tone, language)
      • Leadership style (e.g., charismatic, enabling, autocratic, transactional)

    HRM Techniques II - Unit 1, Organizational Culture Continued

    • Classifying organizational culture: Different models for classifying cultures exist (Harrison, Handy, Schein, Williams, Dobson & Walters)
    • Harrison: Power-orientated, People-orientated, Task-orientated, Role-orientated
    • Handy: Power, Role, Task, Person
    • Schein: Power, Role, Achievement, Support
    • Williams, Dobson and Walters: Power, Role, Task, Person

    HRM Techniques II - Unit 2

    • HR Policies: Continuing guidelines for how the organization manages its people.
      • Define philosophies and values on how people should be treated
      • Establish principles for managers when handling personnel matters.
      • HR policies are written guidance for diverse situations
    • Purpose of HR policies: Support cultures of trust, fairness, and inclusion. Impacts talent attraction and retention, employee motivation. Supports sustainable performance
    • Formalization of HR policies: Useful in induction, team leader/management training and communicating policies within the organization.
    • Reason for introducing/reviewing policies: Internal change, reflecting legislation, to support business strategy, following latest developments in employee management, to comply with head office policy, operating in wider markets

    HRM Techniques II - Unit 3

    • HR Policy Areas: Overarching policy that encompasses varied specific policies.
      • Issues covered include substance abuse, equal opportunity, age and employment, managing diversity, promotion, employee development, work/life balance, new technologies, health & safety, sexual harassment, bullying and employee relations.
    • Formulating and implementing policies:
      • Understanding corporate culture & values
      • Analyzing existing policies (written, unwritten, implicit)
      • Assessing external influences (national/EU legislation, professional codes)
      • Gathering manager and employee feedback
      • Consulting with unions
      • Developing draft policies
      • Approving and communicating policies (with training materials)
    • Implementing policies requires the participation of line managers.

    HRM Techniques II - Unit 4

    • Communication in Companies: Communication happens between employees, company parts, and managers.
      • Communication process: Sender → Encoding → Message → Decoding → Receiver
    • Types of communication: Downward (management to employees), upward (employees to management), horizontal (collaboration between different parts within an organization)
    • Informal communication: Communication without strict formal channels (e.g., gossip).
    • Importance of communication for organizational success: Building a transparent & positive culture, engaging employees regarding organizational priorities, empowerment/involvement, improving employee retention/motivation
    • Forms of communication:
      • Formal networks (chain, wheel, Y, circle, star)
      • Informal networks (gossip, clusters)

    HRM Techniques II - Unit 5

    • Case Study: Nestlé HR Policies: Focus is on policies to manage people in a large global organization.
    • Additional data on this topic is required for further study.

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    Description

    Explore the intricacies of organizational culture in HRM Techniques II. This unit examines the values, norms, and beliefs that shape behavior within organizations, as well as the impact of leadership and environment. Delve into the classification of different organizational cultures and their components.

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