HRM: Gaining a Competitive Advantage
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Questions and Answers

What does HRM refer to?

  • Practices that influence customer performance
  • Policies and systems that influence employees' behavior (correct)
  • Policies and systems that influence customer behavior
  • Practices that influence employees' performance

    • Which practice is involved in determining human resource needs?

  • Recruiting
  • Training and development
  • Performance management
  • HR planning (correct)

    • What is the purpose of evaluating employee performance in HRM?

  • To prepare employees for the future
  • To reward employees (correct)
  • To analyze and design work
  • To create a positive work environment

    • How do effective HRM practices contribute to company performance?

    <p>By enhancing development of a favorable reputation in the firm's community</p> Signup and view all the answers

    What characteristic should effective HRM practices have?

    <p>They should support business goals and objectives</p> Signup and view all the answers

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