HRCI SPHR Certification Sample Questions
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HRCI SPHR Certification Sample Questions

Created by
@RadiantLaplace9461

Questions and Answers

Which of the following is not an HR data indicator? (Select one)

  • Production rates (correct)
  • Turnover rates
  • Cost per hire
  • Retention rates
  • What action should the HR manager take if the findings from the benefits needs assessment showed 'benefits that are too costly but are heavily used by employees'? (Select one)

  • Institute cost-containment strategies (correct)
  • Revise benefits that are not meeting needs
  • Research new benefits
  • Drop underutilized benefits
  • Maintaining eye contact is an example of which facilitation technique? (Select one)

  • Closure
  • Active listening (correct)
  • Pausing
  • Reflection
  • Which of the following publishes standards for developing service delivery plans? (Choose two)

    <p>American National Standards Institute (ANSI)</p> Signup and view all the answers

    A document released by the Department of Labor's Wage and Hour Division that describes how a particular law applies in a specific circumstance is called which of the following? (Select one)

    <p>An opinion letter</p> Signup and view all the answers

    Study Notes

    HRCI SPHR Certification Overview

    • HRCI SPHR certification is aimed at professionals seeking advanced knowledge in human resources.
    • Practice tests available through ProcessExam.com are designed by certified experts based on real exam experiences.
    • Regularly updated syllabi and upgraded practice questions enhance preparation for the SPHR exam.

    Practice Test and Sample Questions

    • Free online SPHR practice tests are offered for candidates to assess their readiness.
    • A collection of sample questions is provided to familiarize candidates with exam format and content.

    Key Questions and Answers

    • HR Data Indicator Question: Production rates are not considered an HR data indicator.
    • Benefits Needs Assessment: If benefits are costly but heavily utilized, implement cost-containment strategies.
    • Facilitation Technique: Maintaining eye contact exemplifies active listening.

    Standards for Service Delivery Plans

    • National Occupational Standards (NOS) and the American National Standards Institute (ANSI) publish relevant standards for developing service delivery plans.

    Department of Labor Documentation

    • An opinion letter from the Department of Labor's Wage and Hour Division explains how laws apply to specific situations.

    Certification Success Tools

    • Various online resources, including study guides and success stories, are provided to aid in passing the SPHR exam and obtaining certification.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Prepare for the HRCI SPHR certification exam with this set of flashcards. Designed by experts and based on real exam experiences, these practice tests will help you familiarize yourself with the exam format and content. Stay updated with the latest syllabus and enhance your readiness to become a Senior Professional in Human Resources.

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