HR Training and Development
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Questions and Answers

What are the four main components of an Instructional System according to the content?

  • Problem Diagnosis, Program Design, Program Delivery, Program Evaluation (correct)
  • Performance Analysis, Need Analysis, Program Design, Program Evaluation
  • Problem Analysis, Program Delivery, Evaluation Criteria, Program Validation
  • Problem Diagnosis, Program Design, Evaluation, Program Evaluation
  • What is the purpose of a small pilot test before fully implementing a training program?

    validate the program

    Employee Orientation (Onboarding) provides basic information about the history of the organization, culture, and the basics of various __________ subjects.

    HR

    Informal Learning involves employees learning primarily from structured classroom sessions.

    <p>False</p> Signup and view all the answers

    Match the HR Training and Development Method with its description:

    <p>Job Instruction = Trainer explains job and trainee receives feedback Mentoring = Older figure provides career advice and demonstrates skills Role Playing = Simulations where trainees learn by doing</p> Signup and view all the answers

    What is one of the key factors in Behavioral Modeling training?

    <p>Model behavior</p> Signup and view all the answers

    What could be a possible evaluation criteria for training outcomes?

    <p>All of the above</p> Signup and view all the answers

    Trainee reactions are a good indicator of how well they will perform in their jobs.

    <p>False</p> Signup and view all the answers

    Behavioral Modeling training involves exposure to 'model behavior,' practicing techniques, receiving feedback, and making revisions to ensure ___________.

    <p>consistency</p> Signup and view all the answers

    Study Notes

    Instructional System

    • An instructional system consists of four phases: problem diagnosis, program design, program delivery, and program evaluation.
    • A small pilot test may be conducted to validate the program before its full implementation.
    • Training and development is a continuous process, and it's essential to revise and adapt to changing goals and situations.

    HR Training and Development Methods

    • Employee Orientation (Onboarding): provides basic background information, organizational culture, and HR subjects to make the employee feel welcome and start socializing with policies and procedures.
    • Job Instruction: the trainer explains the job in sequence, demonstrates, and provides feedback to the trainee.
    • Coaching (Understudy Method): the manager provides advice and feedback on the job to improve performance.
    • Informal Learning (The Buddy System): employees learn from peers, with up to 80% of job learning happening informally.
    • Project Teams (Action Learning): a temporary team works on real projects, and the results are taught to others.
    • Mentoring: a figure provides career advice, demonstrates interpersonal and political skills, and monitors the trainee's progress.
    • Apprenticeship: involves craft positions, on-the-job training, and a classroom component, lasting 2-5 years.
    • Business (Management) Games: simulations of top management decisions, teaching how all functions fit together.
    • Case Studies: in-depth descriptions of disguised organizations, allowing trainees to analyze and diagnose problems.
    • Discussion Method (Incident Method): short, controversial scenarios spark discussion, and there are no "right answers."
    • In-basket Exercises: prioritizing and responding to memos, phone messages, and letters, teaching time management and problem-solving.
    • Sensitivity Training (T-groups): changes interpersonal relationships, using exercises, group analysis, and self-analysis.
    • Lecture: an economical way to convey information, but lacks social interaction and individualization.
    • Programmed Instruction (Auto Instructional Techniques): self-paced learning, using modules, computer software, and feedback.
    • Role Playing: simulations where trainees learn by doing, developing interpersonal skills.
    • Behavioral Modeling: trainees observe and practice model behavior, receiving feedback and praise, and transferring to the job.

    Common Concerns and Suggestions for Improvement

    • A lack of ongoing measurement and revision in training and development programs.

    • Evaluation criteria: knowledge acquisition, changing attitudes, problem-solving skills, interpersonal skills, participant acceptance, knowledge retention, and knowledge transfer.

    • Big ticket training may lead to talent being poached by competitors.

    • Some consultants or trainers may be more interested in delivering their own program than sensing the organization's needs.

    • Training should produce improved performance, reinforced by subsequent rewards.

    • Efforts should be made to enhance the meaningfulness of programs.

    • Human Resource Development Principles:

      • Distributed Learning: conducting the program over a long period to allow trainees to digest and apply the material.
      • Rewards: trainees should see what's in it for them.
      • Feedback: trainees need to know their progress and what mistakes need correction.
      • Motivation: trainees must want to learn.
      • Transfer: the training should apply to the job activities.
      • Opportunity to Practice: trainees should be able to try the techniques they are being taught.### Learning from Multiple Sources
    • Increases the likelihood of effective learning by catering to an individual's preferred mode of processing information

    • Provides a broad base of support for key points, offering helpful reinforcement

    Considering Individual Differences

    • Intelligence, motivation, aptitudes, and interests of the trainee should be taken into account
    • This approach acknowledges that individuals have unique characteristics that affect their learning process

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    Description

    Learn about the instructional system and its phases, as well as HR training and development methods such as employee orientation and more.

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