HR Class Summary Quiz

The main point of this class is to understand a lot of stuff that relates to ______.

Motivation refers to the reasons for behaving in a certain way, desire/effort/passion to succeed and reach certain ______.

Motivation can be intrinsic (driven by internal factors, when you do something because you want to do it) and extrinsic (driven by external factors, when you do something because you will get a reward or will not get a punishment for doing ______).

Motivation is important, because if staff is motivated, it will result in job satisfaction that will lead to high productivity and high quality output, which will eventually result in higher ______.

Demotivated staff, on the contrary, will be dissatisfied with their job, will have low productivity and produce output of low quality, which will eventually result in low ______.

According to Taylor’s Scientific Management theory, managers are in charge of planning, direction and control, whereas subordinates are rewarded using performance-related pay: the more they work, the more ______ they get.

Frederick Taylor said that what the workmen want from employers beyond anything else is higher ______

According to Taylor, in the majority of cases, man deliberately plans to do as little as ______

Maslow’s Hierarchy of Needs theory states that people progress in their needs from the lower to the top level, starting from ______

According to Maslow, people can’t skip any levels and won’t be motivated by more than one level ahead, so if security needs aren’t satisfied, you won’t be motivated by ______

Herzberg’s theory is called the Two-Factor ______

According to Taylor’s Scientific Management theory, hiring decisions are made based on “scientific” objective ______