Hotel Room Types

Room Types

• Single Room: Designed for one person, typically with a single bed, or sometimes a double bed.
• Double Room: Accommodates two people, with either one double bed or two single beds.
• Triple Room: Comfortably fits three people, usually with a double bed and a single bed, or three single beds.
• Queen Room: Furnished with a queen-sized bed, larger than a double but smaller than a king.
• King Room: Contains a king-size bed, which is the largest bed size commonly found in hotels.
• Twin Room: Equipped with two single beds, suitable for two people who prefer separate beds.
• Hollywood Twin Room: Features two single beds placed side-by-side with a shared headboard, offering a double-bed feel without separated sleeping areas.
• Double Double: A room with two double or queen-sized beds, designed to accommodate two to four people.
• Studio: Combines living, sleeping, and kitchen areas into one open space, providing a compact living arrangement.
• Executive Suite: Premium office spaces or rooms designed for senior executives, including private offices, meeting rooms, and shared amenities.
• Junior Suite: A large room featuring a separate sitting area, but not a full separate bedroom.
• Presidential Suite: The most luxurious suite in a hotel, often with multiple rooms, high-end amenities, and premium services.
• Connecting Rooms: Two or more rooms with an internal door that allows access between them.
• Murphy Room: A room with a bed that folds into the wall to maximize space.
• Disabled Room: Designed with accessibility features to accommodate guests with disabilities.
• Cabana: A room located near a pool or beach, often with direct outdoor access.
• Adjoining Rooms: Rooms positioned next to each other, but typically without a connecting door.
• Adjacent Rooms: Rooms located close to each other but not necessarily right next to one another.
• Villa: A private, stand-alone accommodation, usually with luxury amenities and outdoor space.
• Smoking and Non-smoking Rooms: Rooms designated for guests who either do or do not smoke.

Room Rates

• Standard Rate (RACK): The price per room before any discounts or extras, which is shown on the website and published price list.
• Two types of RACK rates exist, including or excluding breakfast.
• Best Available Rate (BAR): The most affordable rate offered to a guest.
• Two types of BAR rates include dynamic and daily rates.
• Dynamic Rate: A rate based on the number of rooms available, increasing as occupancy increases (e.g., BAR rate 1 for 0-20% occupancy, BAR rate 2 for 20-40%, etc.).
• Daily Rate: A fixed price based on the day of the week, adjusted proportionally based on forecasts by the revenue manager.
• Example: A standard room may cost 3000 pesos from Sunday to Tuesday, 3500 pesos on Wednesday and Thursday, and 5000 pesos on Friday and Saturday.
• Non-refundable Rate: A lower-priced rate than the standard, guaranteeing revenue as the guest cannot cancel without a fee; many hotels discount the standard rate by 5-10%.
• Last-minute Rate/Walk-in Rate: A rate for guests booking at the last minute or at reception, often lower than the standard rate to boost immediate sales.
• Length of Stay (LOS) Rate: Used to encourage guests to book extended stays.
• Family Rate: Reserved pricing for parents and children, usually including the cost of extra beds.
• Package Deal: The best available rate (BAR) combined with an activity or dinner.
• Corporate Rate: Special rates for business guests who are regulars or provide significant value to the hotel.
• Group Rate: Discounts provided to large groups staying at the hotel for meetings, conferences, leisure, tours, or weddings, arranged through travel agencies, companies, or organizers.
• Complimentary Rate: A rate set at 0 pesos in the property management system, used when offering a free stay.
• Promotional Rate: Used to increase room sales during the low season, such as "3 nights for the price of 2" or free breakfast offers.
• Half-day Rate: Common in airport hotels or those catering to business guests, allowing a room to be rented twice in one day—morning and overnight.
• Early Booking Rate: Discounts for booking well in advance, typically from 30 days up to 6 months.

Terms

• Reservations:
• 4:00 or 6:00 pm Hold: Non-guaranteed reservations.
• Blocked/Blocking: Assigning a room to a specific guest.
• Booked: Guaranteed reservation assigned to a specific group or guest.
• Wash: Booking fewer rooms than requested based on past guest history.
• Overbooking: Accepting more reservations than available rooms.
• No show: A guest who booked but did not arrive.
• Walk/Walked: Sending a guest with a guaranteed reservation to an affiliated property due to overbooking.
• Room Status Report: Indicates if a room is cleaned, dirty, touched, checked, or being cleaned.
• Arrival Report: Lists guests due to arrive.
• Departure Report: Lists guests due to depart.
• Expected arrivals and departure: The anticipated time a guest is scheduled to arrive and depart from the hotel.
• Early check-ins: Guests checking in earlier than expected.
• Early check-outs: Guests departing earlier than expected.
• Overstay: A guest who stays longer than their original booking.
• Stay-over: A guest who extends their stay for another night.
• Turn-away Report: A record of guests refused due to full bookings.
• Revenue Forecast Report: An estimate of sales based on current reservations.
• Folio: A guest account.
• Master Folio: A list of guests currently checked-in.
• Occupancy Rate: Available rooms, expressed as a percentage.
• Cancellation: A guest's action of canceling a previously made reservation.
• Cancellation Charges: A fee imposed when a guest cancels their reservation.
• Guest Registration Card: A form filled out by guests upon checking in.
• Private Branch Exchange (PBX): A technology through which all calls are routed.
• Late Arrival: Holding a reservation for a guest who will arrive late.
• Skipper: A guest who checks in and leaves without checking out.
• Sleeper: Someone who slept in the hotel without undergoing the booking process.
• Meals:
• American Plan/Full Board: Includes three meals.
• Modified American Plan: Includes two meals.
• Continental Plan: Includes free breakfast.
• European Plan: Does not include any meals.