Hotel Front Desk Room Rack Operations Quiz
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Questions and Answers

What is the purpose of the ROOM RACK in a hotel?

It is designed to display guest and room status information, allowing front desk agents to match available rooms with guest needs during the registration process.

What is the purpose of the RESERVATION RACK in a hotel?

It is used to show which rooms have been booked by placing cards in pigeonholes.

Describe the function of the KEY RACK in a hotel.

It is used to store guest room keys in numbered compartments.

Explain the function of the INFORMATION RACK in a hotel.

<p>It holds guest information slips, consisting of guest names and room numbers, to assist office employees with routing telephone calls and mails.</p> Signup and view all the answers

What is the FOLIO TRAY used for in a hotel?

<p>It is a bucket where the guest folios are stored.</p> Signup and view all the answers

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