6 Questions
At what stage must the hotel create a reservation record for potential guests?
At the pre-arrival stage
What department is responsible for completing pre-registration activities and preparing guest folios?
The reservation department
What activities should the reservation department complete at the pre-arrival stage?
Complete all the pre-registration activities and prepare guest folios
During the pre-arrival stage, the hotel must create for every potential guest a reservation ______.
record
The reservation department should, then, complete all the ______ activities and prepare guest folios.
pre-registration
At the pre-arrival stage, the hotel must create for every potential guest a ______ Record.
reservation
Test your knowledge of hotel pre-arrival procedures with this quiz! Learn about creating reservation records, pre-registration activities, and preparing guest folios. Perfect for hotel staff or anyone interested in the hospitality industry.
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