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Questions and Answers
What was the reason for the hotel's temporary closure?
What was the reason for the hotel's temporary closure?
- Renovation plans
- Low occupancy rate
- Staff shortage
- Unexpected maintenance issue (correct)
How many nights was the customer planning to stay at the hotel?
How many nights was the customer planning to stay at the hotel?
- 10 nights
- 3 nights
- 5 nights (correct)
- 7 nights
What is the customer's name?
What is the customer's name?
- Matthew Turner
- Michael Taylor
- Martin Thomas
- Marcus Thompson (correct)
When was the customer planning to check in?
When was the customer planning to check in?
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What was the receptionist's offer to the customer?
What was the receptionist's offer to the customer?
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Study Notes
Temporary Closure
- The hotel was temporarily closed due to unforeseen circumstances.
Customer Details
- The customer's name is not specified.
- The customer was planning to stay at the hotel for an unspecified number of nights.
- The customer's check-in date is not specified.
Receptionist's Offer
- The receptionist offered the customer an alternative accommodation at a nearby hotel.
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