Podcast
Questions and Answers
What was the reason for the hotel's temporary closure?
What was the reason for the hotel's temporary closure?
- Renovation plans
- Low occupancy rate
- Staff shortage
- Unexpected maintenance issue (correct)
How many nights was the customer planning to stay at the hotel?
How many nights was the customer planning to stay at the hotel?
- 10 nights
- 3 nights
- 5 nights (correct)
- 7 nights
What is the customer's name?
What is the customer's name?
- Matthew Turner
- Michael Taylor
- Martin Thomas
- Marcus Thompson (correct)
When was the customer planning to check in?
When was the customer planning to check in?
What was the receptionist's offer to the customer?
What was the receptionist's offer to the customer?
Study Notes
Temporary Closure
- The hotel was temporarily closed due to unforeseen circumstances.
Customer Details
- The customer's name is not specified.
- The customer was planning to stay at the hotel for an unspecified number of nights.
- The customer's check-in date is not specified.
Receptionist's Offer
- The receptionist offered the customer an alternative accommodation at a nearby hotel.
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Description
Test your listening skills with this quiz simulating a conversation between a hotel receptionist and a customer. Practice understanding and responding to common hotel reservation inquiries.